Data In Depth 2:7 — Mendy Ezagui with Nucleus Technologies
Hi. And welcome to data in-depth a podcast, where we delve into advanced, analytics, business intelligence and, machine learning and, how there revolutionising. The manufacturing, sector each. Episode we share new ideas and best practices to help you put your business data to work from, the shop floor to the back-office from, optimizing supply chains to customer experience, the, factory of the future runs. On data. Welcome. And thanks for joining us for season two of data, in-depth the, podcast, exploring data and its role in the manufacturing, industry I'm. Your host Andrew riser today. We are joined by Mindy as agwi co-founder. And chief product officer of, nucleus, technologies, and CTO, for rapid, logistics welcome, Mindy. Glad. To have you, we've crossed paths quite a few times especially, in the Salesforce ecosystem. But super, excited to learn a little bit more about your background today, so before, we dive in if, you don't mind could you just share a little bit about not only yourself. And kind of what brought you into this industry in space but more importantly the evolution, of the, cool things that you've been doing at rapid logistics, and then how that evolved, into nucleus technologies, it'll. Be a pleasure, so my. Background I'm going to go a little far back if you don't mind please, didn't started out a thank, you my, professional, background started. In real estate sales I was, browsing Craigslist, for listings, attempting, to play matchmaker with, our buyers and I immediately started, organizing, my data with an, application, called sage act it's. An interesting application completely. Customizable. Desktop. Application, and I'm not sure if I wasn't meant for our for this industry but pen and paper I knew wasn't cutting it and I needed something to keep record of who I was calling, and how often I was calling them so sage act really did a great job and within a year I noticed that real estate really isn't where I belong and sort. Of using software and creating efficiencies, with software, was far more appropriate. Fast-forward, a couple years I joined, the global nonprofit. Based out of Brooklyn New York in 2010. This. Nonprofit, provided. Services, to approximately. 3000. Worldwide centers, now with all their needs including. Website and email marketing, I was, hired on the customer success side. And interestingly, enough, I recall within, the first month, I spoke, to my manager and I asked you know where's the CRM, you have web you have email marketing, you, know there's all these forms, and subscriptions, there's, got to be a foundation, sort. Of the great unifier, where's your CRM, and at, the time he had mentioned that it's something that was considered. It's in the works but. Finally, in 2013 actually, got my dream to, be tapped to develop, the CRM solution and bring that unification which. We ended, up choosing Salesforce, as a partner which was great we developed several Salesforce. Nonprofit. Applications, on the platform, including. Document. Generation a comprehensive CRM. And payment. Processing, you know we introduced a whole host of features that these guys would. Use to, make them far, more efficient, at their business which, is seeing a fundraising, and engagement, and other, but ultimately bringing. Good to the people they engage with in. The nonprofit space we were initially met with significant. Skepticism. They, were competitors, in the space. Most, of these nonprofits. Were using Microsoft, Access and Excel, and, just. Telling them to move to the clouds just seemed to be such a major, leap, and they're. There for was a lot of skepticism from, internally. And also externally, from the users it, took us a little while to play catch-up there, but really we didn't have that much time there's. An annual conference in November, so we had approximately six months to make an entrance into the market you, know shortly before the conference, we executed, what I would say was a pretty brilliant marketing, campaign, they, have some great marketing people and to our pleasant, surprise when we launched our alpha nearly 40%, of our nonprofits, attended, the live launch so. We, immediately got the memo that these nonprofits. Really wanted. Change and they were ready for it in. The following three years we developed these applications. By, the, end of the three years when I was, ready, to exit. The organization. There were more than 200 centers, on the platform, and by, now I think nearly 80%, of centers using, a CRM are operating, in the cloud so, this number is significant, because these, are nonprofits.
The Sector typically lasts, a significant, change. They aren't the last, space. Or. Sector, you know as you'll hear momentarily, there's another vertical still, dragging their collective, feet I'll get to that in a moment but before I get there in 2016, I moved out west to join a sales acceleration company, sales acceleration is a pleasant way to say you, know our software, will help your sales agents, know who to contact when. To contact them and the best way to make contact working. With this complexity, expose. Me to advanced logic and conditions. When, dealing with a defined, human process, like you're dealing with a bunch of agents and you. Need to help them out so you have a bunch of humans involved here and we're giving them information and, you're. Distributing, information to them and changing. Things up between various. Agents. So there's a lot of information and there's, a lot of Technology, and technology, plays a critical role so, after. The, sales acceleration company. I landed, a rapid logistics, a brief, description. Of what they do they, have, two primary offering, which is fulfillment and distribution, & final mile delivery you. Know they've got many trucks on the road and they've got warehousing, to. Fulfill from so considering. My background, of bringing the cloud to excel users and, applying. Data information. And technology to processes, to bring efficiency, this logistics. Seemed the right place for me to be and, the first order of business actually, was to move our business from, Excel to the cloud in 30, days, customers. Require that visibility immediately, accepted, demos or some large brand names but many, companies expect the dedicated, teams and have basically. Lengthy, everything. Specifically. Onboarding, and and you know customisation, times integration. Many, of these companies we knew integration, was vital and at the time many of these were not integration, friendly as a start-up we really, needed a solution yesterday. And, we wanted the world of flexibility, as well so we ended up devising, our own solution, and for the first years tech was pretty, light and sometime. Late 2018, we realized were pretty good at software, and the industry, has a real need you. Know we had a couple of warehouses we had many users and, we figured out some of the challenging, parts of fulfillment, you've got complete. Visibility, transparency. And automation which is a pretty big deal so, we to ourselves we should sell this as a SAS software, as a solution in. Mid 2019, mid to end 2019, who became nucleus technology, a completely, separate division and since. It's been really fun and also you. Know there's a level of efficiency, by eating our own dog food so to speak because, we develop, and we test it in-house, we, test our own solution, in us which is really great in, the last three years have. Learned that this industry is really slow-moving, I'm pretty optimistic this. Is going to be a critical decade where. We'll see a lot of these laggards, move forward into an integrated, cloud, I'm. Pretty excited about that as well and I'm excited to be part of this mid, early. Revolution. And. Help companies understand, it's not just information we're, not using software. As a repository but, rather to. Empower our users and to make them smarter, give, them the right intelligence that they need and make them supremely efficient, on what they do and it's not just that it's, not just a nice to have but it's a necessary as we move forward perfect. So, really. Appreciate you spending the time there because I think your background merged, with the challenges, that you were able to uncover, and, ultimately, solve. Leveraging, software, and automation I think really helps us dive into the conversation, today so some of the key words that kind of jump out as you were explaining that or obviously. Around automation, and process improvement, but. Also around, data and the importance of data so the, major buckets that I always think of when you talk about transformation.
People. Process, technology, and data and the. Were castration, of those four components, sure, so, I do think that people process, technology, and data are, critical, in today's day and age and I think that. Anyone. Without the other you're. Missing a, critical part of this puzzle I recently. Spoke to someone who works at the freight forwarding company who they're. Doing tremendously well and they have a ton of investments, and they and ask them what their secret recipe is, what their secret sauces and she. Had mentioned that, on their, application, that they provide to their people to their users which are truckers, they've. Applied, a special, algorithm their special secret sauce that. Presents. To, the user opportunities. That apply to them specifically, so we think about that for a moment they learned about their people, they've applied processes. That, they know work well and they're, using the technology, to provide, that critically. They have the information that, support. The process, and support. The people and support the technology so just, to review, that one more time these. All work, in concert, together you, need to have the people we will always have the people and in this case over here when we speak about logistics we're talking about warehouse users we're talking about truckers we're talking about, admins. We're. Talking about billing, the assistants you know you know 3pl, billing and. There. Are so many humans, that are critical, for this process, for the logistics, flow, you. Need to have a business process in place that, makes all these people work well with one another the brace cohesion, and a lot of people will skip that process, step and jump the technology, and they're like hey how. Do we get the best software and if you're choosing. A software, that helps you understand, your process maybe, that's an angle but, you can't skip knowing. What your process is or, where you have challenges, in your process that need to be optimized, and you, can't just choose a software, without having that so that's a critical part that. People miss out and the process is informed, with data so. You, know if you look at this full four pillar you can look at the people who inform, the process we have people actually applying, the processes, right now whether. It is rules whether it is you, know reviewing. Your labor. Efficiencies. All that comes together with technology, and data that informs that so, I think, knowing.
These Four and not. Skipping over any of these four steps is critical, I think what's changed over the past couple, of decades is that well before there, was a big investment in people and only the person knew where the inventory wasn't, only the person can handle the inbound and and they. Knew how to distribute labor appropriately, distribute inventory appropriately, and ship orders efficiently, that, was a human's job that's kind of moved up the ranks that's a human now is defining the process, the technology could then apply it but the data could then support, or, not support and, then you need to review all of these so these, pillars are critical, do not skip any of these pillars when, you're jumping over when you're trying to optimize, your. Your tech or when you're trying to optimize your data you, need to have a process in place where your data's worth noting as well so I think all. Of these work together could support each other. And the. There's. A much greater focus on technology today as it pertains to process of people because technology. And data can, optimize. Those but, you do need to have the appropriate people in place and you do need to have an appropriate process in place and continue iterating. On that for, for, efficiency, so this is a perfect opportunity to talk about those use cases absolutely, a short, while back we visited a company out in Canada these. Guys were doing several hundred million dollars of Revenue just to place, them into some sort of category, and what. We visited their facilities, and learn about their software they, initially call this because they were doing really well but all they realize, that there's some major, cost, that, is their software and ops that was. Consuming, a lot of their profits, and they're trying to figure out what's going on here so we actually went to visit their facilities, and we, realized that just. One example which was you, know receiving, inventory. At the warehouse took, several, hours, for. Each pallet. They received, their inventory, and there was there was a lot of manual effort a lot of printing PDFs a lot of humans circling, stuff checking. Boxes off, scanning. It back to somebody who input it back into the system this, was just one, step of their flow a very successful, company that's. How they're receiving merchandise, it's a very large warehouse and let's. Talk about outbound, we noticed that the out conferred eekum order could take anywhere between five and ten minutes on average per, recom order which was staggering, given, the fact this is within the last year so. Let, me speak about people process, technology, and data as we speak about user, experiences. That are seamless, and they're beautiful, and as we speak about integration, this, is key. Are our pitch to them and I think to, have all your listeners is that every second, counts, we were able to prove that if we shave off a second, we're shaving off 15, to 17 thousand dollars a year per second. We could shave and we. Assumed that we could do much more than that and we assume that with a proper technology people, can do much. More and be substantially, more efficient, with, of course proper. Technology and proper processes, and people, in place as well so, that. That's a. A specific example of a low-hanging fruit, and I think that this is far, too common there's inventory, sitting in the warehouse for many of us you know millions of dollars of inventory sitting in the warehouse the flow is a little broken and it's really eating up at the profits, in a significant, way and, just. Applying better. Integration, better user experiences. And better technology, and of course reviewing that with information you really have yourself a golden, edge here to reduce these costs exponentially. And of course to make your customers happy what you didn't even take into account and, that's sort of one example of low-hanging fruit and on the other end of the spectrum for, one of our customers were shipping out thousands. Of mugs. Just. Reviewing. Their shipping rules and and, automating, that so, just. Some background on shipping rules you can find that in most modern ikana, shipping software the ability to choose conditions, and choose which shipping rule to apply so whether or not it's UPS USPS, on track FedEx, you, can have that selected automatically. Given a certain set of conditions the problem is that most people it's, one and done you set it up and you walk away from it part.
Of Having, a useful technology, is being able to automate, the review of that and having a proper dashboard, and then looking at is the same wait a second this is not helping us or these rules are never being used and in, that specific example we. Were able to save 40%. Of the, shipping costs for these one, particular, items forget about the rest of their inventory just specifically. This one item we were monitoring it and we're, able to shave that much cost without increasing, loss or breakage, significantly. So obviously it was an, extremely, net positive example. Of proper, usage of technology, and using. A little bit of analytics, using a little bit of data and using a streamlined, user experience, yeah I think that's a fantastic use case that, touches on where, automation, is, best suited right so when, you think about an organization, like that and the, ability to scale once they implement. These types of systems and processes so now you no longer have to really. Invest much time in training of the, the individual, because the, iPad or the iPhone mobile, device that they're using has, all the information the fingertips, the process that they have to go through when, you incorporate like barcoding other. Things that eliminates, the need for the. Manual entry so, all that I think to, me it just rains yeah. Makes sense and has, immediate. Value but, the greater good, of all this is now you. Can scale much faster and you can now also start, showing. The results in a return on investment by, some, simple examples that you just showed like inventory, but. Also being. Able to be more accurate and confident. Because you, you're, confident in your data yeah. It keeps on nagging at me as the user experience part, when, we speak about user experience, it's funny because people don't understand. What a proper user experiences. And underestimate, the value of a, system, that when you engage with it it, speaks to you and it speaks to your users and it's simple, and it, supports, clean, accurate. Data entry, that's, something I think people underestimate when they shop for software like Oh Candace, do this and the answer is yeah possibly you could do this you know we'll have to tweak it and then they they they, buy the software and they use it in their hands and their. Users have a frustrating, time engaging with it or the users quickly find the way to work around certain problems, that they're having so they skip adding certain information I think. When you when you review a software, you put, it into the hands of some of your users and say hey.
Check. This out is it simple are you getting your job done much, better than the way you're doing it right now is this efficient, can you walk through your steps you. Know far more easily than you have up to this point and keep you putting the information that's important, obviously. In the back end of that as an, as an admin as an Operations leader as a manager, as an executive, you want to review that information almost immediately and see if it's accurate and monitor that and make sure that's happening but. It. Shouldn't be underestimated incredible. Importance, of a user experience that's intuitive, to the user who's using, it because that is really where much. Of the bad data comes from right the users that are using it mean you, can get a developer. To design your integration, and you want to make sure you get a really smart one and they're doing a really good job and then you're sitting done basically. But the user is on the front end those, are the guys in creating hordes of data everything we spoke about before the trekkers the warehouse users are where else the leader is the biller the. Billing and accounting they're, all engaging, with your system and these guys need to have seamless experiences, to provide accurate clean, information, into your system going forward with all of these pieces together user. Experience, and aggression your, people process, technology, and data, are actually. Useful and they're actually making sense and you're efficient, you're reducing your cost and of course increasing, your profits and customer, satisfaction. Those. Are the things I think are important, yeah, I think that's a great point I think in the. Industrial, space as, businesses. Evolve and grow through acquisitions, there's often, more. And more systems that kind of come into the fold and then data and integration, becomes almost this overwhelming, task. Because, as. You can imagine like alright well now we have four different ERP, systems, a couple different warehouse management systems, point-of-sale. Systems, you. Name it and the. Task of something, as simple is just what's, our customer, master I think it becomes overwhelming and, then I think it just kind of often gets pushed aside into your point I think, more, analysts or office. Administrators, etc. They. Throw, people with the problem instead of really. Taking a step back and thinking about an integration, strategy, to to get in that scale so I think you're spot-on and some of these assessments, that you shared one.
Other Question that I have that has come up as you're kind of talking about this is just, the the notion of api's, and, creating. This open, API environment. For all elements, of the business and so, a lot of the companies that we, talk to have, actually started talking in terms like this where it's. Like a textile manufacturer, as an example refers. To all, the systems and processes and, data that they're putting in place they. Want to open it up across their value chain they want their partners, their dealers distributors their. End customers, all to be able to tap, into their. Information that they have because, the, more information that can be shared the more valuable that becomes, and. The more streamlined, each of those previously. Disjointed, or manual, processes, now, becomes much more automated so can you maybe share a little bit more about the notion of open API and, how, you guys have purchased that absolutely. Every. Company today needs, to integrate out an easy way to integrate up with other companies and other vendors because you, don't live in a vacuum many software are competent in certain specific areas and you need to integrate with those software, and maybe. Today you're only integrating, with two companies you, don't want to be limited, to those two companies if you choose a different vendor tomorrow or if you choose to have a CRM, integration or, you want to have support integration or financial, integration you. Should certainly have that ability to integrate out quickly so I think a focus for most companies so they should be on there integration, should be having a competent, integration that could connect, to multiple end points quickly and that's, certainly, something if, you haven't brought the most of your business into one platform that is certainly something you should increase, your diligence, on like ensure, that that's an, utmost priority for you and your company that you have an open API and that your partner. And vendor that you're choosing has a true open API that, you can integrate with I find, first in this industry there are since there's a tremendous amount of software providers and I think listening to your prior podcasts, it's, really not always possible to have everything integrated, into a single system there are companies that are extremely, good at what they do so, to, establish as, a baseline.
You're, Going to have disparate pieces that have to talk to one another when. You have a lot of vendors in the space as well they're competing for the same customer, base many. Of them choose. To keep their api's closed, to. Protect their, customer, base and I think I've seen in the last year, many, companies abandon. That model, to the more open model and the. Significant, difference between an open open API and the company that has API is that, one, of them is hey. You, know we can integrate with you in a week and another. Is you know we could start a conversation you know take six to eight weeks and we'll have a long conversation about that and we'll figure that out to you you know to your point the. More open the API I think, the better it is for everybody, in the industry the customer, of the vendors to, have that ability to communicate one, with another as. We know that there's so many platforms, there's so many features or so many products. You. Need to have that open integration, to be able to seamlessly communicate, and. We've. Seen that with the large marketplaces, you have a company like Shopify I think their, first focus was how do we make our API completely, transparent and open so people could talk in and out and I think it's really been been tremendous, for them not, just in terms of external systems but they built an entire app exchange, you know similar. To Salesforce. AppExchange. Shopify. Has this entire app mark place they've made it super simple for others, externally. And internally to, talk to the information, that's on their platform, and I. Think, that's really critical for every, company to recognize where their value is as, a company what their mission is as a company what they're trying to solve and then, how. Do we communicate in, and out of our system and I don't mean that only, as a customer, who's purchasing, software but I mean that as software providers as well we have, the responsibility, to our customers, to say hey how. Are we going to be able to communicate out to your system and for feed for you that information that you require and, I think I was really important for us right at the get-go everything. We built, we had an API for it immediately, an API internally, to interact with features within our system and, externally. So that customers, could communicate, directly into our system and you know one such example that seems really simple but, build material, kidding this. Is something that we.
Recently Introduced. And I. Think this is to. Be fair we are a younger, startup and our, focus has been primarily an, automation. And integration thus, far so as we create, new features on our platform, we. Immediately. Expose. This to our customers, and our. Customer, has an endless, amount of kiding requirements. And they. Have this little let, me give you a little background of, our customer they have they, have an inventory, store, and they provide, swag, to every. Major or many major. Software. Companies out in the in, the Silicon, Valley and on the East Coast and. You can just come on to their store and choose. Any type of variation, of, items. In their store and create, a kit from that so, they're. Logging on an employee at X company logs, into their platform chooses, any variation, creates a kit and now wants that kit to be fulfilled to, their employees, which, means an endless, amount of kit creation, and as, a fulfilment business and as a software company you need to be able to identify what these kids look like of course everyone, is aware that you, have to have kids you have components, everyone's, aware that you can do this and every fulfillment, business can create kits but the question is how do you automate that in a way and how do you integrate with companies in a way that they can easily send this to you automatically. So we've just created a kit some icky to our store created, a kid with the following variations, small medium large the, following items in it and we, need this to be created as soon as the goods arrive at your warehouse so, now everything. Is talking to one another we, know that goods have been ordered we, know the kit is going to be created, and we know eventually orders, are going to come to fulfill for those kids and this. May seem like a small little feature but, it's, a significant. Time-saver, for all, the people involved to be able to have the software team on one side just write, a line, of code that does that talk. To an API endpoint, to get that done and on the warehouse level no one's making mistakes they're just getting a printout of a PDF that says this is what it looks like this is what needs to be done and that, happens, only, when, all the goods arrive at the warehouse so. Everything. Is nearly completely, automated, and a, significant. Significant, time-saver significant. Reduction, in mistakes in creating, these kits so, it's, been a really, helpful piece of technology, to introduce, and immediately. Open API the second we introduced it we created the documentation, to share that with the public and it. Was very well received because it's completely useful. Yeah. That's fantastic I think that's the absolute right, approach to be thinking about and so your example, of Shopify, but also just. Having the, business value of what, it is that I think these vendors, are after to your point you don't want to spend weeks. And months defining. How you're going to talk to another system you want to have API is that kind of define here's, how you can interact and engage and. Provide value nearly. Immediately so those winds that you're talking about you want to see those over weeks not. Months and, years so I think the pace of change is, absolutely, picking. Up faster and faster and, I mean we always joke about the Amazon effect I think that that's driving, a lot of this sense, of urgency and, an, access. To information and data because, customers. And consumers have much higher expectations. Now about how they're going to engage with the brands that they deal with that's, right and I, think there's a couple of tricks I provide. The folks, who are looking for, software. You. Know some, of them are very basic you know check out their Help section and see their see. Their prioritized, list of, features that they're working towards, and how active community, is how, a clear portal is but aside from that I like asking for a demo of the product like can I login myself, can you give me access to a, sandbox, so I can play around and another thing as well I really like asking, for the AAPI documentation. I think, it's a useful window. Into, the features, and functionality, that the company offer and how, clear they are about, that as well when, you look at the API documentation I. Mean it takes some work and, it takes a commitment to put that together, from. A technical, perspective and, from just, a business, perspective, so, they need to have identified. What, they're confident, with, doing what, the process, is how, it looks and therefore. The API documentation is, kind of like a secret window into their system, and what's supported, and what isn't supported and how that behaves so.
I'm A more, technical guy but even, your regular business guy could could look at this documentation, say huh that kind of makes sense and this is what the order looks like and it's kind of educational, to some extent that you can get a feeling of what. Is what's. Available what isn't available how this thing's gonna work I think. That's fantastic. Advice and I got a pretty. Funny story for you all in those lines so, it. Wasn't a software, evaluation, but it was rather an. Integration, project, where we needed. To connect a system, of engagement, with an, ERP system and, the. ERP system was, touting, the, api's that they had and and all, this all. The use cases that we talked through and oh yeah we can solve this we can solve this absolutely. And so. When. They sent over the the API documentation the. First thing that jumped out at me without even like going through and turning. The pages was the last revision was like in 2015. Oh yeah. I. Was. Just like uh a red flag here like that's. A common, thing yeah, that's, really interesting you say that because if you do see the date as well as you'll notice a modern, companies won't send you PDFs, so there's a lot of little tell-tale signs some of them will give you those, I'll show you access to it online it's completely, publicly available online and something. Else I notice along funny stories, when, I got into the space, forget. About EDI. And. You know as we talked about API for me I came from an API background, and the second I was I was, introduced to the concept of EDI, this. Was really shocking to me I didn't quite get it and when. I went, ahead expressed the people that I would go at it alone I'll figure it out they, had an hysterical laugh they they thought that it was pretty funny that I thought I could solve for it with, api's and I, think they were kind of right but then. While, I was exploring, this I started, getting contracts, from companies, that had, you, know transactions, on peak hours off-peak hours after. 7:00 p.m. you, know per character, and I. Thought you, know that is well this this industry is a little older. So when you see these kind of contracts, that are written. Up to, to, talk to off-peak. Hours and, you get discounted, rates on off-peak hours I think there's a lot of telltale signs that you, know you got to look somewhere else to get to, solve for your problem it's, not exactly and that, that was the that was an EDI integration. Job where. We were trying to we're, trying to connect to another system as well so I think to, your point before, if, if you do have a revision that's from 2015-2016. You really have a big problem yeah you know if the company isn't sending you a DocuSign, signature. And you know you have to fax it back you, got yourself a little bit of a problem if you see peak and off-peak hours you have yourself a problem and I think it's kind of still, pretty common, in the industry but hopefully we'll see it all these issues gone in the next couple of years yeah. I agree. And Edie. Has a whole, other podcast, but, that's. Funny you bring it up so many definitely, appreciate, you joining us today any. Last thoughts. Or topics, of where you feel the future is going I know you've kind of alluded. To some of this but one thing that stood, out to me that maybe you can wrap up with is just, your viewpoint on on deep learning and, artificial intelligence and, kind of how you see that playing and not, only for nucleus but for, the industry as a whole we, just spoke about EDI, and, we. Were talking about the. Software in the space and how they're evolving in, the same way I saw EDI a couple, of years ago I think, machine. Learning the deep learning is extremely, important, so you, know we've heavily, invested, in building, conditional. Rules. Engines and, you, know automation, based on how. We think it. Things, should behave and we write these rules up and we speak to our customers and they provide, some, direction and some of their business processes, but. I feel like we're behind on what the future really is which is deep learning I think the. Magic of, artificial. Intelligence deep. Learning is. That. These. Algorithms create, themselves and if we really want to become efficient, and if we really want to be customer, first and we really want to do, all the things we're speaking about right now which is complete automation. Good, you know quality information, bring, it all together and a deep in a big boat and deliver. It you need to start considering seriously. Deep learning and all software, providers really have to take that into account as they, try to provide their customers with the best value.
Very. Cool hopefully, uh in, a couple years we'll be having. A more in-depth conversation around, that as a this, involves hopefully, less time there are big players in a space and I. Hope they're working on it as we speak right now because that's extremely, important, we. Can invest endless amounts of times trying to figure this out ourselves, but. Really you have the machines to do that right now and I think the big players in the space really have the tools capabilities, to be able to do that and they have the data so. That's, really an, important part of this is having all that quality, information in one place that you can actually use. To provide that real insight agree. Well. Mindy I appreciate, you joining us today and for. Those that are listening if you'd like to learn more about nucleus, technologies, and their solutions I'd encourage you to visit nucleus. Tech comm that's, Nu co, e, u, s te. CH. Comm. And if you'd like to connect with Mindy we'll be sure to provide relevant, links to his online profiles, in the show notes if, you enjoyed this episode please, take a moment to rate the episode and subscribe to data in depth available. On iTunes Google Spotify. Stitcher, who pretty much anywhere else you might consume your podcasts, thanks, again for joining us today. Data. In-depth is produced by Mountain point a digital, transformation, consulting, firm focusing, on the manufacturing, sector you. Can find show notes additional, episodes and more by, visiting data in-depth calm thanks, for listening and be sure to subscribe wherever, you get your podcasts. You.