Welcome to Cisco Live 2022: APJC Broadcast, Regional Session, Dave West
customers is i love that you actually have integrated deeply with thousand eyes because it gives me that visibility into is it the network issue or not i understand more in terms of my environment as well as what's impacted my user experience and i love the fact that i can do it where i can find the root cause analysis including for sas productivity tools as well and we want to take the guesswork out of optimization not just again provision for something when you deploy the application but do it such that the application is dynamic why not make the infrastructure dynamic to the changing needs of the application and that's what we're doing with the capabilities not just for traditional application but for cloud native applications as well and we heard you loud and clear last year when the feedback that you gave us that where application security can just be in run time when my application is deployed i need to do it much earlier on in development and tomorrow we'll talk about this some more and we've got a demo tomorrow about this as well where we've developed tools like api clarity and panoptica that actually gives you visibility into your api traffic helps you catalog the apis in your environment both your internal apis as well as your external apis assess the risk of those apis give it a reputational score that's dynamic so your developers can then integrate this into their development environment as well for us it is key in terms of how we bring application monitoring and security monitoring to discover the vulnerabilities and act on it i think now is a good time to roll a video that actually brings us all together so you can see the end-to-end experience please roll the video [Music] welcome to the app first world where digital business is imperative and 500 million apps will be created by 2023 more than ever made in human history people have embraced a digital first life and they aren't turning back the modern app environment spans multiple public clouds hybrid environments and sas based services including third party and external vendors even today's hotel and resorts business looks very different resorts have to compete based on digital experiences and allow their guests to use smartphones to book rooms be digital keys order room service book resort amenities and bring their app experience with them everywhere while this experience is simple what's going on behind the scenes is far more complex in modern application environments t teams operations and developers interact with a wide range of systems and apis that need to connect and work together seamlessly they need to be agile move fast use third party services and of course be secure this complex environment includes front-end mobile development back-end cloud development customer data account consistency plus updating cloud back-end and mobile front-end we're connecting these environments together cisco gets applications our customers represent thousands of global enterprises building modernizing and deploying all types of business critical applications we help customers bring all their teams together to deliver an exceptional experience for the end user let's see how full stack observability monitors the performance of applications across the entire technology stack helping teams prioritize so that room service is delivered right on time every time it provides optimization focused on understanding issues with ai and ml to ultimately predict problems before they occur so you always have the resources you need even if all the guests book a tour with the concierge at the same time and full stack observability delivers security to both resorts and their guests providing solutions to help customers adopt application security from development to run time so when it's time to check out personal information is protected and transactions are compliant you need to see more to solve more with cisco full stack observability you can deliver an exceptional experience for end users every time [Music] and that's our goal to deliver the end-to-end experience every single time now for your cloud native applications that more and more of you are developing and delivering out there we've created app dynamics cloud that's what we're launching out today please go and see that on the on the show floor now the majority of the apps in your application in their environment even though they're they're mission critical they have solutions what app dynamics cloud does is gives you 360 degrees visibility and insights for your cloud native applications as well our focus really was on being able to design something that was intuitive usable and simple and that you you'll see that as you experience this now app dynamics cloud will be available at the end of this month the same apm agents that you use for appd today you can actually use that for appdynamics cloud as well or you can use those same apm agents to feed both solutions we had a few customers who actually took it look at this in our early access programs and you can see the feedback where they've talked about maximizing business outcomes and customer experiencing accelerating the time to detection and resolution of issues and enabling investment protection these are real business results that customers are seeing uh today itself the roadmap is rich we're investing in a lot of capabilities more ai and ml more automation especially of those actions more integrations across the cisco portfolio deeper integration with thousand eyes and real user monitoring we have in the roadmap integrations with talos and securex it's really bringing the best of the possibilities of cisco together and let's take a sneak preview before you go see this on the show floor please roll the video of appdynamics cloud [Music] [Music] uh [Music] [Applause] [Music] so great i love hearing from the apd cloud there so a customer's digital experience is as important even more important and probably than the products and services that you deliver and full stack observability from cisco is fueling that experience economy now exceptional experiences require exceptional connectivity who better to talk about it than jonathan davidson thank you [Applause] [Music] all right so i'm going to stick with the theme of being super excited to be live here at cisco live um this is not my first the first cisco live i presented was a cisco live it was networkers 1999 in france so i've been doing this for a little bit uh i am super excited to be here with all of you to share all of the great technologies that we have i lead the mass scale infrastructure group and the first question i usually get from people is what is the mass scale infrastructure group and what do you actually do well we're responsible for building the products and the technologies that help build the largest networks in the planet with all of you the most sophisticated network our customers are the hyperscalers they're the communication service providers these are public agencies these are large enterprises there are many of you here in the room and our team is driven by a very powerful basic purpose we are here to transform networking and create new possibilities and improve affordability so that everyone can benefit and thrive all right now our engineers they actually they live to push the boundaries of technology they find ways to create breakthroughs in so many different areas around efficiency scale reliability and as you've heard today around simplicity as well now and able to do this is nothing short of amazing because when you build the networks of epic sizes like all of you do just the tiniest of details can have such a profound difference and i'll give you one example things like cisco silicon 1 you've heard a little bit about it cisco silicon one is by far the best routing and switching silicon in the world in fact it has only consumes 2.25 watts of power for every 100 gig port and in a system that actually only consumes one third of the power of our closest competition that is true true innovation now one of our customers deutsche telekom actually when they replaced their ip core with this technology they consume 90 percent less power talking about meeting your net zero goals for the future now that we'll as we all know the internet has never been more critical than it is today right now but i think many of you might agree it needs an overhaul we have an opportunity in front of us to connect three billion more people that are either underserved or unconnected but we believe that the future has never been more exciting than it is now and we're not alone in that in fact nine out of ten enterprises believe that mobility and iot are important for their future business in fact you heard earlier today when chuck was talking to jim farley at ford as though as one of those customers i just want to share with you that coincidentally i actually took my driver's license test a very long time ago in a beautiful car called the ford aerostar it was gray silver on top it was navy blue on the bottom and uh the chicks digged it quite a bit all right now over over time what has excited me about cars has changed pretty significantly we live in an era of the connected car and that is so powerful that there's so many things that we're able to do with that connected car platform and as you heard from jim farley the automotive industry has been around for a hundred years but there's a lot of changes happening now they have electrification they have autonomous manufacturing they have vehicle to vehicle vehicle to infrastructure and they have all this fantastic new in-car experiences that are happening today cars are so much more than what they were in the past they're so much more than just connecting from point a to point b cars have become movie theaters they've become our remote offices and i you know on occasion they've been known to be a private karaoke studio for me as well maybe for you now the connected car is a great example of what can be reimagined when you actually pull together connectivity like 4g and 5g networking one of the best kept secrets in my opinion at cisco is we have the number one connected management platform with over 80 million connected cars coming into cisco data centers around the world with over 60 different communication service providers in fact we have 200 million iot things on 3g 4g and 5g networks with those 60 partners around the world but it's enough to hear from me i'd like to share with you with darren palmer who's the vice president of the ford electric vehicle programs as well as tim shlusher who's the chief of mobility innovation for the city of detroit michigan to tell you in their own words how they are working with cisco to transform what they're doing ford is on a mission to help transform the automotive industry we're pushing into electric architectures building software expertise and driving the fully connected car experience forward we're changing the customer relationship so it's no longer just transactional it's everyday cisco is building a digital nervous system for the new age of information using the network to connect secure and move data from sensors and the internet of things through edge intelligence up to the cloud and down to the people this digital transformation allows organizations communities and people to instantly harness the power of data to unleash new possibilities this transformation is so critical that's why the city of detroit is here to put it in human terms for every accident there's many more near misses and for every near miss there's even more safety hazards down the path having access to and sharing real-time data will let our citizens know when and where these hazards and risks exist today and it will let us predict and possibly prevent them in the future this could not only change the way that cities and roads are run it can positively impact the environment congestion and ultimately it will help save lives from a digital transformation this is the beginning we're giving voice to the machines on factory floors and vision to vehicles on the go it gives new purpose to how cars are used and connects people when it matters most imagine a world where vehicles get data from a network of sensors that are embedded in the roadways or the intersections even buried within the concrete well most of the technology is already here this digital transformation is going to completely change the relationship with our customers redefining our business model and giving us a path to the future the network is key to help make this 20-year vision a reality [Music] all right as darren explained the network is absolutely critical to how ford has changed the way that their cars are built how they're used and how they're enjoyed you know in fact right here in vegas right now cisco is partnering with verizon to create connected intersections to offer a safer roadway experience and you can see a demo of that this change that we're seeing with connected cars i believe is as revolutionary as splitting the atom and just like nuclear fission there is a chain reaction of possibilities you know adjacent industries such as health care insurance first responders and so many more like shipping can be redefined and reimagined with connected transportation i'll give you an example my brother was a paramedic for many many years and he would share with me that he would have a patient in the back of his ambulance he knew what to do with them but for insurance purposes he couldn't do it because he needed a doctor's approval but the doctor wouldn't give the approval because they hadn't seen the patient and they didn't have the telemetry with collect with connected ambulances we have the ability to get the telemetry from the patient to a doctor to save time and potentially save lives this is something that can really impact each and every single one of us and so why does this change why does this matter to us well most of us aren't in the automotive industry but the whole aspect of connectivity to the cars is fundamentally transformational if you really just peel back the details what we're talking about is the ability for our it teams and our operational teams to come together to drive new outcomes you could take the data from sensors from machines and our it systems and pull them together and get new insights and applications and then push that information out into cars and so forth now this data can be more securely shared as well between different agencies could be from a car company and a municipality and it could be shared securely wouldn't it be nice for example to be able to have your car detect a pothole and directly report that to a municipality i am not a fan of potholes i haven't been stranded a few times because i hit them with my car and got a flat but by connecting these people places and things companies like ford are free to reinvent their businesses their products their processes and create new value this is going to change the world as profoundly as the cloud has for the past decade and this potential really exists in every single industry manufacturing hospitality retail health care and cisco is here to help any industry 4.0 transition first begins with the network we have the conversation is it wi-fi or is it 5g well the good news is if it's wi-fi that's great we have a phenomenal portfolio and you heard more about how that portfolio is going to extended with todd this morning but if you actually think that you might need a private 5g solution that's great we have one it's a private 5g solution as a service and it's going to be delivered through our systems integrators and through our communication service providers around the world the good news is that it works with your existing wi-fi policy and security solutions the goal is to get to meaningful outcomes as quickly as humanly possible without having to waste time or having choice fatigue because we know there's a lot of options out there we also acknowledge that these types of transformations are very big they're very bold and there's a lot at stake and it could be downright frightening but going all in on transformation like this doesn't mean you need to be alone for transformation of this magnitude cisco is here to help you reduce the time the cost and the risk to come into a successful outcome you don't have to do it yourself because mistakes can be catastrophic and delays can kill your opportunity in this critical space as the industry leader in mobility collaboration security and networking we can be your trusted partner for this transformational change and that can happen at any scale our ecosystems of service providers and systems integrators are here to help you transformation in fact we've been working on industrial iot for many many years in fact for the past four years we've been ranked the number one provider in connected utilities in manufacturing we actually have a customer to actually help decrease their manufacturing time assembly time by 20 and improve their defect detection by 90 these are real outcomes together with our partners we're able to deliver iot and 5g as a service so that it's simple it's intuitive it's trusted and our partners are really the ones that are making a huge difference in this area now we have several breakouts you can go see that ford machi you can see the webex integration with that and go take a look i highly recommend that you check them out all right now just last month i had an opportunity to travel to davos at the world economic forum and talk to industry leaders about this industrial transformation that's happening and one thing that's abundantly clear the internet is the engine for economies education and the daily life this is well known but it would not be as well known as unfortunately everyone equally participates in fact there are three billion people who remain unconnected or underserved in this space and in fact most of those live in rural or underdeveloped areas where the cost can be by income 10 times greater than those in developed areas being on the wrong side of that digital divide is absolutely crippling and the problem statement actually compounds over time so this requires innovation to break the status quo because think about this bandwidth availability should not be an obstacle to the success of anyone across the planet we need to be the internet to be accessible both in rural areas as well as impoverished areas for all to participate we must change the economics of the internet transforming the architecture so that we have the massive scale required for 5g and beyond this is our motivation to reinvent the internet for the future cisco's advancements in silicon optics software and systems are transformational allow us to redefine the internet architecture and redefine economics we call this transformation routed optical network and there's a great demo you can see it was packed yesterday i'm sure we packed again today rod and optical networking is an architecture that enables us to take the three layers that are out there today of optical otn and ip and simplify them into a single automated infrastructure which enables you to save 50 of what you're doing today from a capex and opex perspective and we believe there'll be even more savings in the future and we know there will be more savings because we're aggressively investing in r d required in this space and an example of that is cisco silicon one in fact we've already have gone out with 11 variations of silicon one in the last two and a half years now it usually takes two to three years to have just one variation so this this whole transformational change and the variations and the speed of delivery is absolutely amazing but it's not just there for the internet backbone we've actually extended this capability into enterprise networking as well under the catalyst because of cisco silicon one we're confident that we're going to lead in the networking space for the next decade and cisco is all in on transforming the internet for the future and cisco's all in on everything that we're doing together here with you i hope you share our excitement about the future i know cisco and chuck and the elt shared some amazing innovations with all of you today we introduced cloud managed catalyst nexus cloud secure connect thousand eyes when insights full stack observability and of course iot 5g and the internet for the future and while there's a lot of sophisticated technology that goes into making all these things happen all these innovations to make them more unified secure predicting one simple great technology should actually do the work for you and not require more work from you and guess what this is just day one tomorrow you're going to hear even more exciting innovations about how these advancements set the stage for the future of hybrid work so i encourage everyone to go all in on cisco live but perhaps not at the craps tables or not at the poker tables have fun be curious go see that awesome ford maki and for those fortunate of you to be here actually live at cisco live you know what discover and discuss the ideas among this phenomenal assembly of your industry peers so with that i want to say thank you very much and enjoy the week [Music] welcome everyone to our asia-pacific japan and greater china session at cisco live we're thrilled to be here with you i want to start today by saying thank you thank you to our customers those we've worked with for several years and those we may just be embarking on a new relationship with we're incredibly grateful for the trust you put in our technology in our teams and in our business for allowing us to be part of the unique journeys you're all on to all of our cisco partners thank you our partner ecosystem across asia pacific is at the heart of how we deliver what we deliver we come together to provide a differentiated offering for our customers and we couldn't be prouder to work with all of you overall our purpose as a business is to help bring an inclusive future to life for all in asia pacific playing our role in driving forward the region's digitization and while we do that making sure we are creating the best experiences and outcomes for our customers partners and the communities we operate in well what a difference two years can make from a business consumer social perspective there has been a huge amount of change including long-established norms that no longer exist and groundbreaking new norms that have shaken up convention i want to call out just a few of the big shifts we've all seen together look at digital services during the pandemic apps became a lifeline to normality for people around the world particularly through the most stringent stages of country lockdowns buying food accessing public services health care education connecting with family and friends all of this existed before the pandemic of course but it transgressed in many cases from consumer choice to necessity and end user expectations have risen sharply along with it the app attention index carried out in july 2021 by app dynamics found 73 percent of consumers say they will continue to rely on digital services post-pandemic 57 of consumers said brands have one shot to impress them and if their digital service does not perform they won't use them again these are incredibly high stakes for companies to face the technology simply has to be right to meet the challenge and what about hybrid work this term didn't exist two years ago but today it is an industry category in the early stages the focus was on remote or virtual capabilities enabled through collaboration and technology tools but it has morphed into something far greater than the i.t required to power it hybrid work is about experiences people places company culture town attraction and retention it takes leaders from all walks of the business to bring it to life technical experts human resources c-suite executives and everybody in between who holds a place in the workforce hybrid work is arguably the most compelling shift to emerge from the global disruption we've all experienced and it's clearly here to stay an external global study by cisco found that hybrid work has helped improve employee well-being work-life balance and performance over 82 percent of employees surveyed say the ability to work from anywhere has made them happier six in ten employees said it has improved productivity and quality of work but with the good has to also come some bad the surge in digital connections has increased its speed and the threat surface has grown exponentially along with it cyber security risk has gone to the next level a cisco study on the future of secure remote work conducted in late 2020 found organizations in asia pacific saw a big increase in cyber security challenges due to the mass shift to remote work 69 percent of organizations say they experienced a 25 percent or higher jump in cyber threats since the start of covet 19. this made it the region with the largest proportion of organizations to experience this increase globally and later in 2021 we carried out a study on smbs in asia pacific it found one in two had suffered a cyber incident that year and 75 of those who suffered a cyber attack said they lost customer information to the hands of malicious actors as we move through 2022 the third year of the pandemic and a year characterized by both macroeconomic and geopolitical issues cyber threats will continue to evolve along with social and business models we are living in a new reality and that reality is hybrid human connections are the fabric our world is built on and in the hybrid world everyone and everything will be connected like never before how we work live play and learn are now balanced across our virtual and physical worlds during the extended global disruption technology has been the critical factor in keeping the lights on for most organizations it has enabled continuity and resiliency and it has ignited new paths to innovation from our point of view one of the most important takeaways from the past two years is what can be digitized probably should be digitized because a digitized organization from internal operations through to customer services is equipped to withstand today's disruptions but importantly is ready to adapt to tomorrow's disruptions whatever form they might take and in a hybrid world connections mean everything across people places and things and the quality of those connections will only be as good as the technology that underpins them secure connections will power your success in the hybrid world this will be your organization's differentiator and a compelling way to drive growth and innovation for your business for years to come so where do connections matter the most right now think about your business connecting everything around your operations and processes across it and ot how you use connections to drive greater automation efficiency and productivity from the run the business standpoint being able to monitor what's happening right across systems in real time to capture data and analytics for more informed decision making what's working what's not working and figuring out where you need to go next and while all these connections are helping reduce operational costs they can also be reducing your carbon footprint creating more sustainable capabilities for your organization next think about your customers how do you connect them in new ways to your products services and to your brand experience making sure you provide the highest quality digital experience for the end user consistent performance speed and reliability every time they want to engage or purchase from you ultimately helping you build customer loyalty and expand your customer base and think about your workforce how do you connect your employees for the future of work which is now by the way by pioneering new ways of working safely and securely across distributed locations the home the office and anywhere else and then making sure it all comes together to boost productivity and propel your company to be a place where people want to come to work how do you bring all of these connections to life and how do you ensure you are creating secure meaningful connections that will power your success in a new hybrid world it requires the right technology platforms with security at the absolute front and center to succeed in hybrid environment organizations should aim to build a seamless journey across technology platforms whether it's modernizing infrastructure and applications moving your workforce to a fully hybrid operations balancing your shift to cloud and then managing it all securely there is a need for hardware software and services to make this journey as effective as possible the hybrid world creates compelling new possibilities for your businesses it also brings increased cyber risk without the right security embedded across your business and even your broader ecosystem the technology investments you make in other areas could fall short our core focus as a company is helping our customers connect secure and automate in a cloud-first world i want to spend some time talking about some of the most important technology platforms that can help you do just this firstly let's look at security and what makes cisco offerings different to others in the market cisco truly provides end-to-end security it begins at the very start when products are developed it runs right throughout our supply chain and continues to the solution architectures we deliver to our customers at the same time it's all reinforced through our threat intelligence services like cisco talos cisco talos is one of the largest commercial threat intelligence teams in the world comprised of world-class researchers analysts and engineers talos protects cisco customers products and services against known and emerging threats discovers new vulnerabilities in common software and intercepts threats to protect the internet at large this is a team you want behind your security so what can our security solutions do for your organization our solutions mean your security is integrated everywhere and we bring a new approach that includes protection defense and resilience but what do we mean by security resilience it's the ability to protect the integrity of every aspect of your business and there are five steps we advise organizations to take to help achieve it number one see more activate billions of signals across your infrastructure make your technology do the work for you seeking out unusual behaviors and threats this is using the network as a sensor giving you broad deep visibility into your network and everything that connects to it number two anticipate what's next know what's happening in your own network and around the globe leverage intelligence from specialist teams like cisco talos number three take the right action there always be too many threats to tackle at once understand which ones you're most at risk of and prioritize them number four close the gaps across your ecosystem disjointed systems leave dangerous security gaps achieve pervasive defense with an open platform across users devices networks and apps and five get stronger every day learn from past experience and regularly test your capabilities don't just maintain security strengthen it as you go partnering with us means you protect the integrity of your multi-it environment and open interoperability means you can see and protect more across data center network and cloud we're also really excited about the newly announced cisco security cloud this will be a global cloud deliver integrated networking and security platform it will support organizations of any shape and size delivering public cloud economics with no public cloud lock-in invested billions of dollars in advanced security and will continue to invest to ensure we're offering our customers the most comprehensive protection against cyber threats next let's talk about the network the central nervous system that allows everything to work together across all the new connections you're creating in the hybrid world today there are 20 billion devices connected to the internet by next year that number will jump to 29 billion that's nearly four devices per person the ever increasing number of connection points puts more strain on the network there is a need for connections to be managed and monitored in real time policies need to be created and deployed in an automated way this is why every cio has to think about how they transform their infrastructure with network at its core our networking solutions have built in simplicity security and agility and automation and they can also be consumed as a service increased automation centrally and remotely managed is essential for businesses to keep pace in the digital hybrid world next up sassy secure access service edge brings networking and security together in the cloud digital transformation and the shift to a distributed workforce are driving the need for anywhere anytime access to resources sassy enables companies to operate effectively particularly during times of disruption providing secure high performance access to any application regardless of user location the core functions include software-defined wide area network firewall as a service secure web gateway cloud access security broker and zero trust network access the sassy model consolidates all of these functions in a single integrated cloud service cisco sassy platform combines networking client connectivity security and also observability next full stack observability in today's world every digital moment matters the digital interactions your customers have with you really define your brand full stack observability moves beyond domain monitoring into full visibility from infrastructure to applications it transforms silo data into actionable insights monitors your cloud native apps and traditional and hybrid apps gives you insights into underlying dependencies and business impacts improves and ensures your app performance and your managed and third-party app services lowers costs by taking guesswork out of resource allocation of workloads on premise and in the cloud and identifies and blocks security vulnerabilities faster only cisco brings the many elements of full stack observability together for our customers and let's look at hybrid cloud organizations have compressed huge amounts of digitization into the past two years and cloud is powering much of this and we know cloud isn't a single destination for businesses it's a world of many clouds as you prioritize what you need and where you need it many organizations will retain some on-premises many will leverage multiple clouds across public sas and on-prem others will modernize private cloud to optimize their data centers some will shift to cloud managed and some will opt for cloud first where all new apps are cloud native and some will move a hundred percent to the cloud regardless of where you are in your cloud journey cisco can help we have a unique value proposition we are a cloud neutral vendor and we work with all major cloud providers including google aws and microsoft as well as sas providers we can do this so we can provide efficient consistent cloud operating models regardless of where the workload sits or where people are connecting from we deliver end-to-end secure connectivity everywhere in the cloud and no one else can deliver the same observability and insights we just discussed plus we offer specific services like cisco cx cloud a one-stop-shop unified experience offering expert resources and support from cisco and our partners in a single pane of glass now let's look at hybrid work the true potential of hybrid work is achieved through the convergence of people places and technology when we think about technology it requires the solutions that underpin and enable all of it and it requires solutions that power the user experience so it's about the foundations for instance to allow users to connect at home in the office or at any location and it's about the solutions you need to deliver services on premise and in the cloud this takes in security access infrastructure collaboration applications full stack observability cloud and compute and in the new office it's about creating smart safe workplaces that are powered by automation insights and artificial intelligence overall your technology should enable the same high quality experiences for all your employees all of the time regardless of where they are working and we can help you do all of this we know companies are at different stages on their hybrid work journeys but no matter where you are we can help you move closer to a workforce that operates in a seamless productive and innovative driven way but the most important aspect of hybrid work is of course your people hybrid work presents a compelling opportunity for businesses to foster not only more productivity and innovation but a more desirable company culture that will help profoundly in the ongoing war for talent as cisco's hybrid work study found hybrid work can improve company culture make employees happier more motivated and more likely to stay i had the pleasure of speaking with one of our top customers in singapore psa we talked about how they are using technology to evolve with today's new world and psa is one of the largest port operators in the world and not only the shipping and containers but also how they're dealing with supply chain and evolving how they're delivering services to countries all across the globe so the events for the over the past two years have profoundly impacted the way business is conducted across the world and changed the way the workforce regards words and life we are no exceptions at psa we to experience an expedited digital transformation beyond enabling business and work to be carried out online anywhere and anytime we are doubling up our effort in automating terminal operations and enabling a frictionless supply chain through upscaling of our technology and mindset change we are envisioning a fully automated terminal at the task port which is situated at the western part of singapore and an internet of logistics which provides a platform for better supply chain management for our customers and partners as an organization we are also working to elevate our workforce technology quotient empowering our people to adapt more effectively and seize the opportunity to be better in the new hybrid world our ventures beyond port operations into cargo solutions which aims to elevate the global supply chain disruptions we face today our cargo solution strategies involves helping shippers and cargo owners move their cargos from end to end in a more cost effective and sustainable manner and by harnessing the benefit of technology and digitalizations we have developed digital platforms that enable our customers to tackle inefficiency and a lack of visibility in the global supply chain i'm sure cyber security is more important than it maybe has ever been to psa i'd love to get your perspective on cyber security and how important is it in your technology strategy right now yeah sure right as a critical component of singapore's economy and the keynotes in the global supply chain it is of a paramount importance for psa to ensure that we can continue to operate and thrive in spite of any attempts to compromise our physical or virtual assets cyber security is no longer just an i.t
issue but also our boardrooms and regulators psa views cyber security both as a concern and a business enabler as such cyber security standards guidelines and best practices are imperative to our technology strategies covering every aspect of our technology development lifecycle to ensure both our ip and ot systems are well protected without holding back our businesses and a question that i have is you know how is cisco helping you to accelerate everything you talked about in regards to digitization cyber security port automation uh and the future of psa well cisco's networking and security solutions are deployed to support psa in some of the most environmental demanding and mission critical operations as well as enterprise solutions as poor technology and cyber security threat landscape continue to evolve psa needs to stay agile and adapt quickly to any changing business needs we believe that cisco sdn solutions such as dnac sda and aci will help us achieve this goal and stay ahead of the game it's certainly a dynamic time in business and the critical role technology plays in helping organizations succeed will only increase like many organizations cisco is on our own journey to transform and we've been on it for several years now we're a platform company delivering hardware software and services and in fact today cisco is one of the biggest software companies in the world we've transformed what we do and we will continue to transform to ensure we are supporting the ever-evolving needs of our customers across asia and right across the globe organizations across asia pacific japan and greater china have incredible opportunities to capture in the new hybrid world and we want to help you do just that when you work with cisco you're getting world-class technology you know that but you get much more than just our solutions it's our people experts when you need them we provide you choice how you consume i.t capex opex and as a service offers and we are continually investing to bring new innovation to the market through acquisitions r d and solution development and we provide unmatched partnership we're with you for the journey helping you build your digital strategies through to activation and adoptions so you can turn your technology investments into value faster through outcomes thank you so much for joining us we look forward to helping you create secure meaningful connections for your business your customers and your workforce that will power your success in the new hybrid world good morning happy tuesday morning everyone it is so great to be here in person with you all and in typical hybrid work fashion i'm also really happy to welcome you good morning good afternoon good evening if you're joining remotely it's great to have you here with us virtually as well uh as toby said my name is chris story i have the honor of leading the networking experiences team that networking experiences team is comprised of there we go that networking experiences team is comprised of the cisco enterprise networking that's the catalyst and dna center viptela and so much more teams the meraki teams and cisco's industrial iot networking team and when
2022-06-18 03:05
