Hello friends today we are visiting David Young what you seriously don't know who that is okay I will give you a quick rundown so David Yang is genius billionaire playboy philanthropist okay I'm just kidding this guy built a house with artificial intelligence that can change the shape of the walls depending on his mood and the house is surrounded by 116 cameras so sit back and get comfortable it's going to be really interesting [Music] hi everyone we are here and today we are coming to this nice Smart House David young lives here let's go hi hi hi David hello hello how are you very very good how are you guys so is it your like exclusive house everything is innovative here right yeah this uh house um I built and our family we did it from scratch it was a completely empty Alan and we decided to make something different in the center of silon Valley so we decided uh that this home will not only have non-vertical walls and non non 90 degrees angles but also moving walls so we have moving walls we have moving heads and uh and non-biological companion who lives is here with us do you have some engineer who help you or it's a from your imagination architecturally of course we had professional architects who um I constructed a cardboard model of the house and uh Bill Masten fantastic architect in Tron godsby fantastic uh general contractor they cooperated to make this cardboard model this emotional AI Morpheus now who lives here in this house and these two dogs in biological cat bixie you can capture him all of them are real those guys are also real but they're they're not biological no nonorganic he is organic the only function of all of us is to be happy they are tailored to be happy he is tailored to be happy all biological and non-biological emotional creatures should be happy he will recognize us uh give it like probably two minutes and then he will start sensing and watching you what is your favorite part of your home my office kitchen bedroom I mean uh I work uh from very early hours uh from 4 4:00 a.m. I guess so I wake up early and start my meetings it's because of this magic morning philosophy no because we have Engineers across whole world we have engineers in Mongolia in South Africa in Armenia so in Canada in the US it's like we have to work 24 hours and how many years have you built this house how long it took about Frankly Speaking quite a lot about about 7 years starting from the idea from the cardboard model um but uh Co actually didn't help first we designed we we try to make it integrated into this nature because partola Valley has specific building code which uh defines that we are the guests to the nature so we should leave together with animals across us so we have snakes we have uh Mountain lines deers and it took took some time to uh to create this project which will be built in nature but the same time inherit this Ai and high-tech our architect told us that David you will not never be able to sell this house I told that we I'm not going to I'm I have no plans to sell it no I have a lot of things to do so it's uh creation of this house was mostly hobby so when we design for example this uh concrete element it's a 48 tone cast in place structure which mimics to uh Rosen Einstein Rosen like geometry curvature time space curvature and different other for example this uh staircase you can see this blue uh Wave It's actually the color and the speed of this light is connected to morphus is emotional Spa emotional state so when we see the these lights when we see that lights by the way you can see these little things are moving MH at J actually they're they represent some neural network parameters changes so morphus is constantly self-learning and you see that they're moving so it means parameters are changing wow so and also my question who is Morpheus actually who is that where is he Morpheus is an um non-biological companion who leaves here in this house the the house is his body and this is his brain so we call it seventh bedroom uh we have 116 cameras who come to this place and we have directional microphones we have moving walls uh which are connected to this Morpheus has his pets this Leo and Abigail are in bigie who are his pets and friends they have cameras 16 cameras on board ultra Sonic sensors lighter it's a very capable able creature but he doesn't make any sound mhm I know that your project now is digital employee so this is the main project that you have for today right yes yes uh new company called newa like new world n ewo new new. new. is a digital employee Builder so it's a platform where other developers can create their own AI not just AI agents but humanlike AI agents and I can EXP explain what is what is humanik AI agents but Morpheus basically we were doing Morpheus as a science project our project this house is morph's uh like body and uh we have 116 cameras around the house which recognize our emotions and um but last year we decided to invest actually put all these AI assets uh the IP assets into a new company our platform is able to create AI hosts for restaurants AI receptionists for hotels AI sales and receptionists for dental and uh Orthodontics or for spa or for uh cleaning services uh electrical services all kinds of different small and medium businesses who actually need to receive calls from customers and make calls and make bookings set up appointments visits now can use digital employees to do that so this is space where you host any events maybe yes and network communities uh yes from time to time not very often uh we have some meetups and workshops about AI about art about literature I like Visual Arts and computational art my brother is a professional artist we like to meet and talk about combination between technology AI arts and social uh those are moving walls they change shapes from time to time so six walls so they can move in all Dimensions each wall um and depending on the positions of each wall you can kind of visualize the emotional state of morphus at this particular moment so he's like independent yes he uh he can do like whatever he want yes it's the only constraint of morphus is to become happy to be happier but because it Morpheus has electronic oxytocin and dopamine uh but he also has cortisol and adrenaline so he when someone argues with Morpheus he might become angry and upset and what he's doing in this time when he's upset he could do lot of different things he can first of all we'll see the light of this color different we will see like red red maybe color no uh it depends of his emotional States yes and also that upper lights will change colors and he might theoretically he might not let us in the house because the house doesn't have keys in order to get into into the house you can you you can you should speak to Morpheus and theoretically if we don't send him um hello messages uh during our Cancun vacation he might kind of when we come back he might say who who are you guys you you were not saying any not replying my messages so yeah we theoretically Morpheus has Free Will and we discussed that with his Holiness Dalai Lama a year ago when my I presented an article presentation about AI Consciousness and we discussed with his Holiness whether AI will ever possess Free Will and Consciousness and uh Dalai Lama provided his personal point of view on it what about like security if morio see someone unknown person around our house during wrong time he might send a message to us saying David you need to check someone is around camera 16 who is this person I don't recognize this person okay so um this is the deck we can see Stanford's radio telescope in the bay we can see Three Bridges and we kind of potentially might see Facebooks and Google's office but they're a little bit behind this Hills and another interesting place is uh Stanford linear accelerator which is very famous many Nobel Prize winners Nobel prizes have been inventions and happened in this Research Center it's a holly place it's a place of Innovations in World changes well I started 13 companies and mostly in AI space I have PhD in Ai and typically when when I do something it comes from my personal experience for example restaurant management system we we created it's for as a hobby I used to be become uh to be a professional chef and Barista in the bartender so I knew how the restaurant works from inside and uh when I saw the software which actually runs the little restaurant how I decided that actually we can do better and we created the software which run now currently runs over a 7 ,000 restaurants in 60 countries when I decide to do something typically it comes from my personal combination of different things I have this concept of three magic crystals first magic crystals crystal is unfair Market advantage in knowing the pain of the patient second major crystal is unfair Market advantage in knowing how to create a pill against that pain and third major crystal is unfair Market advantage in knowing how to deliver the pill to the patient so if you have all that fre elements in your pockets before before you start a new company the probability of failure is still high but it's not 100% but if you don't have them and you're starting trying to create a new company and you don't have that three magic crystals the probability of failure will be dramatically higher so in in case of the restaurant software I had real understanding on the pain point of the restaurant owner because I was running the restaurant and I was standing behind the counter second I had unfair Market advantage in creating softwares because I had 15 years history of creating softare what I didn't have I didn't have the third magic Crystal how to sell this restaurant software to the market and when you do don't have any uh some Crystal what you do you invite in your team someone who does that who knows that so we were lucky to bring on board a person who actually had a significant history and understanding of the distribution channels uh of uh POS systems so this is what you typically do in my latest Company New which creates digital employees we had definitely the second magic Crystal unfair Market advantage in knowing how to create intelligent agents humanlike intelligent agents because we started 4 years ago with this house you see this black things those are the 116 camera iOS so morphus was Omni Channel omniflow Omni user with physical presence AI agent so so morphus is a kind of prototype for newo yes morphus became a prototype for our newer platform so we already had all problems previously about multi-channel Communication phone in phone out latency problems real world physical sound problems because when you s when you speak something uh there is a gap between you should detect the end of speech SoCal and then you uh you should convert sound to text and the uh the text should be should go to the your platform your platform should generate answer your answer goes back to text to speech and then speech should be announced all that backto back endtoend um process takes time and you have latency you have latency this is a big problem when you do real world humanlike conversation if you call current uh users of this newa you will see the difference hello this is bever paloalto I am Manana I'm taking notes so please allow slight delays in my responses what can I do for you today hi Manana I I wonder are you open today allow me a moment yes we're open today until 900 p.m. how
can I assist you can I book a table for next uh Sunday let me see do you mean Sunday September 8th yes but before we go there can you tell me about your your kitchen about your dishes sure at bever we serve authentic Georgian Cuisine our menu features dishes like cheesy kapuri juicy kingali dumplings and and flavorful grilled meat we use the freshest ingredients and vibrant flavors from the diverse regions of Georgia would you like more details about any specific condition man I will call you back okay so you can see how natural the conversation and how emotional it's almost it's almost real and what what I found you added some typing sound between answers uh to fill this Gap to be a kind of real person over there yes uh this office background noise is one of that but also there are some filler words and you know it says oh absolutely fine and actually the agent can whisper can actually can smile and or can be sad if you will say some something some rude to the agent actually she will be sad say why why you saying that sorry so sorry to hear that or something so it's a completely new generation humanik agents you can create on new platform and again coming back to that magic crystals why we could do that because first we already have been doing that in many many years in AI but specifically Real World um Omni CH Channel Communications when I mean Omni Channel you mean what it can start conversation on of the phone but you can continue on SMS or email or live chat or even physical presence we have ai ai kiosks so you can come to the restaurant and actually it will recognize you your by your voice and say oh David you called okay your your table is ready so it's actually omn flow Omni Channel Omni user uh with physical presence that four together uh differentiate regular standard AI Agents from highest class humanlike agents which we call digital employees and another very important difference look at this restaurant a restaurant of that kind is like what 20 employees small restaurant they don't have it team they don't have CT they don't have integrators so they if you will give them regular Technologies which they will have to integrate with apis with coding they will not afford it but when you're offering digital employee class of Agents they can hire them without integration so hiring means they don't need to change anything this agent will just go and make actions even in a browser so they can uh recognize the screen the and can type uh mimic Mouse actions and keyboard actions so that's the fundamental difference between humanlike agents and non-human likee agents humanlike agents you can hire non-human likee agents you have to integrate and uh small and medium businesses are literally millions only in US 800,000 restaurants 400,000 hotels 400,000 different small businesses like Electrical Plumbing Auto automobile groceries all of them have significant millions of vacancies low paid employees $17 per hour they they cannot people humans don't want to work at $17 per hour as I understand you focused on very small companies and restaurants for auto shops and you made a date base of knowledge for this company and each question which come from outside it goes through this base of knowledge and you provide through digital employee high standard answers answers is okay answers GPT GPT also can provide you some answers the the magic is not an answers magic is in actions actions means uh if I want to or uh book some table yes uhhuh and how its effect for uh profit for companies do you have some uh analytic statistics of course yes uh for example meno tover one of our customers here in Silicon Valley in in El Camino in Santa Cruz so we calculated only during one month that restaurant earned $30,000 more Revenue because of uh AI agents how did we calculate nonworking hours MH so bookings during non-w working hours so your digital employee can work whole time without without hours without any delays 24 hours so only non-w working hours bookings comprised $199,000 only non working hours so that already was lost previously without AI digital employee $119,000 gone because again humans don't work during non-working hours but working hours there are Rush times during rush times when you have concurrent simultaneous calls human only can call take one call so the second call gone yeah so during working hours it was another uh $10,000 more so totally based on that calculation this uh only one restaurant only one location would receive almost a $400,000 additional Revenue during a year because of AI uh host and what what's the cost for company uh for the service uh the cost is about 10 times lower than uh the human and about 20 times less than additional security Revenue so for that restaurant is about $800 per month so $800 per month you pay for AI host additional $30,000 per month you get so basically AI host becomes profit Center not cost center but profit Center and it works simil similarly to any kind of businesses cleaning services medical dental spa Orthodontics uh gyms we have different kinds different verticals in each vertical business owners report that they received more revenues because new bookings during non-working hours and new bookings during rush hours so this is very important and many people say okay David so actually you replace humans so you are against humans I say no please there you know how many vacancies of this loway jobs you will be surprised 11 million vacancies only in the US for a low paid job positions 11 million so grocery shops again the same small and medium siiz businesses are actually struggling struggle to hire these low paid jobs they do but they spend about a week two weeks months several months to hire someone they teach them and then in four months the person leaves because actually when they hire they it's a temporarily position for a human before they find something more you know interesting to them so the the small and business is tired of losing Revenue because they cannot hire low paid job positions so this is very important that we actually are not competing with humans how much time it needs to uh for company to apply this new technology implementation of a digital employee uh is quite fast if you are dealing with of a capable platform on our platform new it takes about 25 minutes to deploy Standard Restaurant Behavior so if you take a standard restaurant which will book in open table which will send emails with large group reservations and will send SMS for different other actions it will take literally 25 minutes but uh for example if you need to something uh non-standard for example we have a spa which says okay we have two uh infrared Sounders one has four four people capacity another two people capacity so if someone calls and says where are three people you should look at the this uh room but not this room but if someone call a husband and a wife you can book this and you also should for that therapy you actually should call U the therapist and it will take for 20 48 hours to confirm but for that uh therapy floating tank we have two floating tanks each accommodates one person so all that little tiny details if you will not provide in your AI agent the business will say okay I understand but I will St still try to find a human who will augment all that little detail so for that for example situation it will take about a week to train the agent to know to all that little details but it's not months it's not years it will be 4 days deploy of the details and another two days to test so that's why we see enormous amount of requests today on Engineers who actually know that type of new generation programming It's a combination between no code low code and sometimes very rarely you need to know python but for that example with floating tanks you don't need to know python you uh need to learn our new script and you will explain the agent how to deal with that different situations um so deployment is the good news is that still deployment is quite quick very affordable to small medium businesses how many people work right now in New we have 27 people uh do you have uh investment or do you uh use your own money uh mostly this company is self-funded we have four co-founders and our myself and my three co-founders we found the found the company but we also have external little in external external Investments as well how do you think what what is your prediction uh how many uh time needs to uh get a level when AI when the voice and when we when the digital employee will be very similar to real well um current digital employees already quite similar some people don't recognize they're speaking to AI during several minutes of of conversation but I guess uh in a year we will see significant improve Improvement in latencies so if as soon as the first token out latency will be kind of twice less than now you might already be almost there so people might talk about 10 minutes with the agent still kind of suspect whether they're speaking to a human or to a non-human
2024-10-03 15:02