Welcome to #CiscoLive 2022 Broadcast! - Day 3 Keynote

we're incredibly happy to have you back here today we're going to talk about more innovation we have liz coming back up and she's going to do some great demos right liz great demos and then g2 and todd are bringing the comedy show back and they're going to talk about hybrid work and we have uh we're looking forward to that and then we have two first-time speakers at cisco live tamiya subayah who i told you is going to talk about customer experience [Music] and our cmo carrie palin who's going to be interviewing mindy kaling so you want to stick around for that so i think it's going to be insightful inspirational and my guess is there'll be some humor in it as well as we kick off today i just want to talk a little bit about something we touched on yesterday our purpose as an organization and some things that are very important to all of us i know and again our purpose is to power an inclusive future for all you heard jonathan talk yesterday about the digital divide and how there are three p three billion over three billion people on a global basis who still don't have connectivity lots of people in the united states lots of children that we discovered through the pandemic who couldn't be educated because they didn't have broadband or technology we need to do something about it our teams also show up in the communities every day around the world and in fact we do it with a lot of you i hear great stories about our teams that are out working together whether it's our customers with us or our partners with us or us with you on the things that you care about and i just think it's really fantastic how that plays out we also care deeply about inclusion and it shows up in everything that we do inside of our organization as well the other thing that we also know that is very important to all of us is the sustainability focus and we like many of you have announced our net zero commitments net zero scope 1 and 2 by 2025 and all scopes by 2040 and even at this conference this week we're announcing some new technology that will help you achieve your goals the one thing that i have been blown away by is that once we announced our commitment all of our engineering teams got extremely fired up about it and we hear all these great ideas coming out of our engineering teams proactively about what can we do to the products how can we build our products differently how can we build them in a way that helps our customers achieve their own net zero aspirations so this week in the data center we're announcing the nexus 9800 which is 54 times more efficient from a power perspective we're announcing a lot of smart buildings work we're combining poe and your traditional power networks inside of buildings we can reduce your energy by 45 percent and obviously we're going to hear from g2 and ty today talking about hybrid work which can not only cut down on the commute time and our carbon emissions but can save you five dollars a gallon right now so there's a lot of great stuff going on and uh why don't we take a look at what we think is possible if we all work together humans and nature we're in this together yet nature has given and given it's our turn to do more cisco smart building solutions and our partners technology benefit both humans and nature catalyst switches connect securely delivering power over ethernet reducing costs and greenhouse emissions cisco wireless and dna spaces use intelligent automation creating efficiencies that help the workplace and the planet and collaboration tools enable hybrid work decreasing environmental impact sustainability is essential to powering an inclusive future for all that's why cisco is committed to achieving net zero emissions by 2040 between meeting human needs and a sustainable future there's a bridge cisco the bridge to possible [Music] the thank you the other thing that we we all know is important for all of us are skills and education we need more people that we can hire in our own organizations that have the skills that we need we need to spend time educating our children on technology as every job in the future is going to have some aspect of technology skill required and as most of you know we have a program called network academy that is celebrating its 25th year 25th anniversary this year we'll finish this fiscal year with three and a half billion i'm sorry three and a half million students three and a half billion would be really impressive though three and a half million students on a global basis who will go through that program during the last 12 months and we're really excited about that and when you talk to these kids or these adults 95 percent of them would tell you that they have either gotten a job or gotten a better job as a result of going through the program so we're going to continue to invest in that and we're also excited about partnerships that we're able to form with schools that are doing very unique things and we have a few of these but today we're going to announce a new partnership with someone that you will know who is starting a school in virginia for underserved youth let's take a look yellow is the color of the sun it's light it's warmth yellow is a light bulb illumination inspiration yellow is my promise to even the odds for kids through education yellow hab is about the students embracing and engaging the yellow lens of possibility we are reimagining education and to do that we need like-minded partners cisco is driven by innovation and imagination but our purpose is to power an inclusive future for all cisco shares yellow hab's vision of inclusivity and we are so happy to announce our partnership to provide state-of-the-art networking collaboration and security tools for yellow hab and its students partnering with companies like cisco that really believe in what we're doing is what we're all about and we're just getting started so let's make it happen now we may or may not have pharrell williams joining us today so welcome pharrell how are you good morning chuck good morning everybody or good afternoon good evening whatever it is it is 8 45 in the morning here and you know we got pharrell is like really great to do this because he's on the front end of this three or four day festival in washington dc celebrating juneteenth so we appreciate you spending time with us and hey i i also saw pharrell as a side note this is off script but the rolling stone printed the article that you and i did the interview for the other day so it was very nice saw that this morning as well but uh your vision for yellow and uh yellow hab what was the specific inspiration for that what what led you to do what you're doing right now well first of all good morning and thank you chuck for this opportunity uh and thank you to all the good people in that room the cisco folks um thank you um you know we started yellow um some years back because i had like traveled all around the world and had different kinds of experiences and met all kinds of people and the one thing you realize is that everybody learns differently all every everyone in that room processes information very differently and um that is one of the biggest reasons i feel like you know a lot of our children in school slip between the cracks because you know the current curriculum may not serve them and i think as educators uh because i'm not an educator i'm a galvanizer uh but as educators i think that they need to i think the expectation needs to be that you meet the child in the intersection of how they process information and so uh we started out with like summer camps some years back and it just evolved because we really needed to get focused and we knew um we couldn't do that with the amazing stem uh program that we have we couldn't do that without like the right kind of partners at the table with us at the ready like cisco that's great and so what do you think the opportunities are for these kids i know you you like to talk about evening the odds and the the opportunities that we can provide in education today and how it needs to evolve because i know you're a galvanizer but you also have ideas about education yes so so ladies and gentlemen and fellow human beings in the room uh what chuck's referring to is you know we're a sensory based uh program and for us it's like you know there are visual learners there are auditory learners there are graphic learners like people who love to read but they're people who are visual who like to see the content uh there are kinesthetic learners people who learn in repetition and so the thing is is that if you weren't one of those kids that was more of a graphic learning when you were young you didn't really do good in school what does that do to your self-esteem and what does that do to your life's trajectory and so what we want to do is come up with uh what we have is a sensory-based assessment program so we figure out how you process information and then since we based curriculum uh to take you to k through 12 we're between we're between three and five now um third and fifth grade now but we're going to graduate eventually get to 12. um but that's that's really what um you know this is this is all about and by the way i mean this is 2022. i mean how do you not do it with technology and who's the best in the game it's everybody in that room that's great so pharrell i want to i'm going to ask you a final question i know that you just talked about a little bit about why our partnership is important to you and then i i'd love it if you tell the story about back watching the the commercials years ago that motivated your naming that you told that you shared with me a couple days ago well first of all i just love the fact that like cisco is leaning in uh to the communities the way that you guys are i know you guys hear that word a lot diversity you know inclusion and equity uh but i just want you to know um while you're busy in your offices you should just know that this is a this is a company and a brand that actually really loves it and is really out there really doing the work if if that were not so uh you know yellow would not have an amazing partner that we do in cisco so just so you know you should clap for yourselves and um [Applause] and um yeah i just shared with chuck in our interview he didn't know this but you know i've always been inspired by cisco commercials since i was a little boy because the commercials were so forward and so of the future it was like looking at something that ray kurzweil would have written you know or isaac asimov it was it was just another level it was it was like things of the future you know cisco systems and someone's like talking into their watch and this was you know well well way before you know we have the phone watches that we do now this was years and years and years ahead of its time and even uh my brand um human race you know we were inspired well i was inspired by seeing this commercial that you guys did sometime some some years later about the human element i just thought that was so like inspiring that like you guys decided to make a human element in the periodic table and to take um you know inspiration and sort of show humanity what it can do i mean essentially every time you see a cisco commercial i know i'm acting like i work there maybe i want a job um he's hired every time every time you see a cisco commercial it's really the mirror of humanity's future what you guys are doing is showing everybody the potential of our species should we continue to work together and so you know and signing off i'll say bye but man you guys if you if you really believe in the things that we're talking about here um because your company really stands up you should stand up and applaud right now pharrell thank you buddy good luck with your festival thanks for being with us carrie i think you need to get him to shoot a commercial for us for pete's sake good lord so many years ago when i became ceo we stood on stage at cisco live and talked about positively impacting a billion lives through the programs that we've already been talking about education community nonprofits social impact grants and so we are currently at 761 million and i want to make sure that you understand with all the focus on esg these days we actually a couple of years ago our audit committee on the board actually came to me and said if you're going to proclaim this billion dollar or billion people impact thing we want to make sure it's accurate and so they're actually auditing it auditing it as is our external auditor so we're really thrilled that we've since we launched that we're at 76 16 million and we have a little bit of ways to go before we get to that billion in 2025 and if you want to contribute in the world of solutions there's a social impact zone where you can actually do some things take some action to help some some of the people who are less fortunate here in the las vegas area so as i wrap my portion today i just want to say thank you again to all of you i want to thank you for being our partners thank you for being our customers thank you for all you achieved in the last two and a half years helping keep your organizations and the world running i want to thank you for being here with us spending all the time you are with us i hope you've enjoyed it i hope you feel like it's been a good use of your time you're going to see more great innovation from our teams today and i hope that i get to see all of you here next year but please stick around because we have a great rest of show for you today thank you [Applause] [Applause] [Music] good morning i wonder how you can sit in those seats without dancing i wanted to do that but didn't want to embarrass my peers and myself here as well over the last 35 years cisco has been on this fantastic voyage i mean if you think about it we've taken every opportunity to look at how technology can enable even more so and even from our earliest days we've taken technology to leverage and see how we can actually create positive impact on a global scale so we're going to do things a little bit different today i'm going to have the opportunity along with tim zagetti who's going to come up here in a little bit to talk to you about the stuff that we're still building we've released some stuff into open source but it's still early in its adoption and usually we take a little bit of time before we actually bring it out and showcase it to you we also are going to touch a little bit on stuff that's in research things that we're experimenting with so we're taking a little bit of a you know a chance here to see does that resonate with you or not you can give us your feedback on is this something that you would like us to talk about more and more so so yesterday i talked about experiences and i mentioned a little bit about how experiences are going to get a lot more immersive more augmented more virtualized we're actually not that far off when you think about it about immersive social and entertainment experiences a lot of us hear about the talk about virtual travel i don't know as much about virtual travel but there's a side benefit of from an esg impact training and education in this immersive world will take a completely new dimension as will workplace collaboration and engagement as well remote surgeries i hope we get there sooner than later because that's going to revolutionize health care i've been in iot before where we've talked about digital twins so many industries out there adopting digital tins twins but as we digitize more and more it will actually revolutionize manufacturing and a digital goods economy is not really that far away so what we want to talk about is how application performance security and trust will be at the center of all of it and so we're going to first start talking about how we're enabling a digital first api first application economy when you think about it is why do we care about api so much now if you've been in software development yeah we know apis but we think and talk about apis and we care about it a lot more because apis gives us the ability to add services from anywhere and anyone think about it you can leverage services that you don't need to build from public clouds from sas clouds from third parties as well you take these services your own homegrown services you create microservices that helps you build your applications it's a beautiful world you can scale your applications to millions of users you can add new services you can drop services without taking your application down apis are our core table stakes requirement in this world but your i.t stack needs to evolve to also think about both security but and observability but also around connectivity around api and services how you discover them how you connect them how you observe them as well and as the number of services in your applications grows cloud native technologies use capabilities like service meshes so that you can manage the communications and optimize across the number of services that continue to grow as you scale to more users and you as you're adding more capabilities into your application but what it does is it also brings a lot more complexity and operational costs and this is why we built two new tools callisti and panoptica and to talk about this i think this is a good time tim why don't you come join me on stage please welcome our principal engineer tim zagetti [Applause] thank you so tim what's it been like um three four years ago yeah i think about three years too long yeah way too long and we had a little bit of trouble at that time doing a live demo so going to keep my fingers crossed here so we built kalisti yes as a service mesh manager to discover uh observe and secure service meshes so do you want to talk about that a little bit more yeah exactly you see for decades as you know and everyone here knows cisco has been a leader in networking and security technologies we connect our end users to the applications that we we care about and love so much but now cisco's extending that leadership to the challenges the internal challenges of networking and security within these cloud-native application architectures which is why we've built these solutions that we're going to showcase today awesome and as more and more microservices grow so do the number of apis absolutely and we hear very often that apis are becoming the number one threat that's out there increasingly so probably the majority of the organizations are talking about it's more than a 90 incidence that they're seeing as it relates to and that's why we built panoptica to be able to you know again secure apis uh but also kind of comparing it against open api specs as well exactly so and then the exciting thing that that also enables is a shift left in security because we're able to then embed security centric or conscious decisions earlier in the software development life cycle and that's a win-win for everyone involved but you know this we can talk about this or we could take a look at these uh solutions in action and let's do that because you're a network engineer yes so you're 24 years this month that cisco lives awesome so sorry so you're going to tell everyone why they should actually care about this even though it's in the early stages of adoption absolutely so please go set up okay very good so as tim sets up could everybody just keep their fingers crossed and say a little prayer because we do want this live demo to work so that we don't have to go to our backup plan i.e our flash demo all right tim take it away very good so the key advantage advantages that kalisti our cisco service mesh manager is bringing me as a network i'm sorry as an application operator is integrated visibility i have a single pane of glass it's very evident just by taking a look i see my whole application environment and i don't need one pain to see my topology another pain to see the health and metrics i see everything all my services are represented as circles green is healthy other colors are not so much but i at a quick glance i can see my whole environment now this particular application is a movie ticketing application so it's humming along very nicely right now and i can zoom in on all of these micro services and see how they're behaving and i might say okay i see that i'm getting a steady rate of traffic but what happens when tickets go on sale for the next summer blockbuster is my application going to be able to keep up and handle and what's going to happen i might i would really want to know that as an operator so i can inject for instance i can pound the load on this thing and take a take a very close look at seeing everything that's going to happen i can inject load i can inject latency i can inject faults i can inject errors and we're going to see this all happening live and that way i get a better sense of my application's availability its resiliency its performance and all of these factors so that i can deliver the optimal experience that our customers are demanding of modern applications but more than this too i can invent i can enable advanced use cases very easily for example let's consider an advanced use case that's called a canary deployment i have three versions for instance of this movie application v1 v2 and v3 and rather than just cutting over to a new version as soon as it's available i might want to de-risk that upgrade to gradually manage my traffic over to these new versions of the application now traditionally i could do this if i'm a certified kubernetes administrator i could do this very easily by you know just navigating and editing the ammo files to define my service that's one way i could go or i could simplify that whole process and just use kalisti which makes it very easy i'll say okay version one maybe i want to continue to steer the bulk of my traffic to version one of my app maybe 30 percent to v2 and then v3 is just kim available i really want to observe it in production before i commit heavily to it and this is called the canary deployment it's considered very advanced use case for service mesh traffic management but it's very very easy to do it very quick as you've just seen and then finally as a network engineer my absolute favorite feature of kalisti is the traffic tap all of these microservice intercommunications well virtually all of them are going to be encrypted you'd want them all to be encrypted there might be some in clear text but at the same time i need to have visibility as an operator there may be times when i have to really drill down deep and see what's going on and understand that in depth and so this is basically like a wire shark to my cloud native application architecture and then not only do i see all the packets that are going by but i can double click on them see all even layer seven attributes requests responses and with a single click i can see the packet as part of a broader conversation and where it fits in contextually giving me those insights as well love it so you started off by promising us the simplicity intuitiveness i love that so you don't need to get you know bazillion certifications to be able to do this and add advanced use cases so thanks for actually showing us what you talked about and your promise does excellent so let's let's shift gears now and talk about security now we're shifting over to panopticon cloud native security solution when i log in i'm presented with a dashboard to summarize my app my vulnerabilities in my overall environment by pods and this includes also container vulnerabilities such as images dependencies libraries and so forth i can summarize and see my vulnerabilities for my application programming interfaces which we were just talking about almost every analyst is recognizing this as like one of the major threat vectors for modern applications that's emerging as well as even any vulnerabilities for server list functions now i can see this as a summarized dashboard or if i prefer i can also present this information in what's known as the miter attack framework this is a well-known industry framework that describes different cyber attack vectors and it shows me which ones i'm protected against as indicated by these check boxes or which ones i'm vulnerable to and not only does it tell me how i'm vulnerable or why i'm vulnerable or even where i'm vulnerable it makes it very easy to address and repair that vulnerability just with a few clicks for example you see here just with three or four clicks i've i've protected my organization from a very very well-known vulnerability and again i don't have to be a kubernetes cyber security expert to do that another way that we're shifting security left and enabling powerful security awareness and functionality is by recognizing that we have different personas that are managing these environments so we present views for instance for site reliability engineers and they can see all the things that they traditionally care about but with a simple toggle switch we can present them a view of their entire environment that is security centric they could see exactly where their vulnerabilities are when it comes to their paws or containers which communication flows are encrypted which ones are not which ones have been blocked by policy or have triggered other alerts and so bringing all this awareness so that they too can make security conscious decisions and then finally if i may we talked about apis we can cisco is the only one that has a cloud native security solution that includes api assessment we take information from cisco talos the biggest security resource in the world as well as cisco umbrella and third parties like bitsight and we can identify vulnerabilities in our apis whether they're network vulnerabilities or application vulnerabilities we can summarize these and whether they're internally developed apis or external ones that we've selected to integrate with we can identify these and present policies that can say okay only allow low risk apis to be enabled in our organization or whatever it may be and that way we can present a curated list to developers so that they don't have to be burdened doing security research they can focus on what they do best rapid application development but still make secure decisions when they're choosing the apis to interface with for their applications love it first of all thanks for doing a live demo for us i know that's a little a little nerve-wracking you know what i love about this the most those what's that it helps reduce the friction between developers who just want to move really quick and secops is focused on the security and compliance again thanks a lot tim very good thanks so much liz so to be able to do things like panoptica you actually need to act discover the apis and this is why we've developed a tool called api clarity which we put in open source so api clarity helps you discover api traffic the vulnerability assessment of it and to compare your open api specs as well panoptica also uses a tool called cubeclarity for visibility and vulnerability of kubernetes-based environments now we contributed both the api clarity and cube clarity to open source our commitment to open source is really around to assess for or to to drive more for an api first future building out a thriving open source community is absolutely key now in the process of improving the quality of our own apis our developer relations team developed this capability called api x manager they're previewing it here at cisco live so please go and take a look the whole idea is how do you shift left how do you take these tools and integrate it into your development environment so for us it's key around the commitment and support for open source community as well as for you as our developers to be able to consume and take part in cisco projects as well all right i'm going to segue here and touch a little bit on some of the things that we're experimenting some of the things that were researching with as well and i'll touch on a few chuck touched on sustainability if you could go to the next slide please so and so i'm going to touch on a few of the others as well you hear us talk about aiml a lot we do that in networking in security and collaboration in applications for automation for assurance for troubleshooting for all of it as well ai and ml have so much potential in being able to actually accelerate innovation but it's got its risk as well and we at cisco feel like we have a responsibility to the community in making sure that our developers who are actually gathering the information storing it you know building the the models for it are committed to applying these technologies responsibly and and last year we launched what's called the responsible ai framework as a guideline for our own developers and the responsible ai framework is based on six principles of accountability trust transparency fairness privacy security and reliability as well i hope everyone can join cisco because it needs a community to be able to drive responsible ai forward in quantum we're focused on researching and development of quantum networking and quantum cryptography as well we're researching package switched quantum networks to potentially connect quantum processors and sensors our view is that it's not it's quite possible to be able to have quantum networks and conventional networks sit side by side as well by the way also researching and working on quantum key distribution solutions as well in leosat for that matter this is really about our vision of aiming to deliver always-on connectivity anywhere in the world iot sensors should be able to connect seamlessly and consistently without wired or even cellular networks for that matter i mean think about it in the past you have endpoints and network that were both static with our great wireless technology we've actually made the endpoints mobile now we're envisioning a future where the network moves as well and lastly in metaverse we're working on a number of things on how do we enable the metaverse this is vr infrastructure metaverse security data visualization and data exploration technologies as well and by the way arnvr as part of a hybrid cloud hybrid work solutions is not that far away and with that i think it's a great time to hand over g2 who's going to join us on stage and todd's coming from somewhere in the metaverse over webex thank you [Applause] hello did we make some noise all right while we're waiting for that coming up you know they gave me a choice they said in the opening act g2 you can be the opening actor you can be in the hybrid work keynote i chose the hybrid work keynote because i'm that was a bad joke that didn't work out all right so welcome my friend todd who's over here with me todd you're on webex i thought it was a great i thought it was a great joke man i'm just excited to be joining embracing hybrid work joining via webex g2 there you go and um and so what we're going to talk about today is hybrid work and let's just take a step back and we're in the third phase of this journey the first phase was when we were actually um you know all working in the office the second phase was on overnight we started working at home and we're now in the third phase where sometimes people are going to work from home sometimes people are going to work in the office sometimes they're going to be somewhere in the middle but the reality is is hybrid work today doesn't quite work let me give you a couple examples of what happens where it doesn't completely work as smoothly as we'd all like it to let's say there were four people in a conference room and three people that are remote what's the most instinctive thing that people do that are in the conference room well one of them gets up and starts white boarding three people that are remote now have no idea what's going on right another area where it doesn't work let's say that there's a big long table in a conference room you know non-visual communication non-verbal communication is such a big deal of how we all connect with each other and so you're in a big long table in a conference from someone sitting all the way in the back and now all of a sudden you can't see the person's facial expressions you can't see their body language and before you know it you're feeling disconnected you don't feel like you're actually completely included in the conversation todd what are you seeing like when you're working at home like i am now i feel like there's this enormous distraction as you become your own i.t admin i live in constant fear that my cable modem's going to kick off and i'm going to get you know dropped from a very important cisco live meeting and even even when i do call i.t

they don't always have the tools they need because i'm not on their infrastructure i don't have that they don't have the same kind of visibility to my experience and they can't help me and i'm really stuck i mean it is hard hybrid work doesn't work yet and so the question that we all have to ask ourselves is what do we do to make hybrid work work right and that's what we're going to spend the next few minutes talking about and before we jump into the details what i thought i'd do is we recently acquired a technology called slido which is now part of the webex suite and the webex suite for those of you folks that are unfamiliar gives you meetings messaging calling polling q a events whiteboarding async video all for the price of less than netflix and we're not even raising our prices so so when you start thinking about that what we wanted to do is get your perspective so all of you folks if you can for just this part of this of the session take a picture of the qr code or go to slido.com and enter in cl22 and answer the one question that we had for you which is how prepared is your organization for hybrid work today in your perspective we'll come back to this question a little bit later in the session so that we can see real time what 16 000 people over here and the folks that are online felt as well todd any thoughts you know we we know and we're experiencing this deeply at cisco that hybrid work is not something that's going to be solved it's not something that's going to be worked by any single team the it group hr facilities all have to come together to deliver the best possible hybrid work experience to think deeply about the culture changes that have to happen to deliver a holistic solution while leveraging collaboration software and hardware best-in-class networking and security and visibility tools it's going to take all of this technology but also an entire organization to really move our teams into the best possible experience for hybrid work now as todd mentioned this is going to be a completely integrated approach for hybrid work now one of the place the things that we have to keep in mind with hybrid work is the way in which we think about reimagining workspaces is a big big deal and how fluid hybrid work is going to be and the workspaces aren't going to look like the way that they looked in the past and one of the one of the areas where we have to think about reimagining workspaces is the home if you think about the home we've all had a lot of experience working at home whether it's in the bedroom or the kitchen or the home office where you want to make sure that you can reduce the friction and make sure that you feel more immersed and what we've done is the team has innovated an enormous amount over the course of the past few years in building an array of devices that we can actually make sure that we can enrich people's experiences while they're at home so we've built these purpose-built devices unlike what we've done in the past because the way that we've worked in the home in the past is we've all been hunched over our laptop and that's no way to spend eight to ten hours a day working and so what we wanted to do was make sure that the the experience was less fatiguing and more immersive and how do you make that happen well so if you had high quality video if you had great spatial audio if you had great ways of going out and really engaging in a conversation where you weren't tethered to your chair if you got up the camera would follow you those are all things that make the fatigue factor go down dramatically so what we've done is said let's build purpose-built devices just like amazon kindle built a purposeful device for reading a book we're building purpose-built devices for making sure that you can engage from home in a hybrid work setup now if you haven't experienced this it's really hard to explain this if you haven't experienced it please go to the booth and try it out i'm sure you're gonna love it i've been using my uh my room bar at home basically the whole pandemic man it's been getting me through it has been getting me through so i love it um look when we look at the home experience we think deeply about how to expand the enterprise footprint of the home how about how to make the home the new micro branch so that we get a true enterprise experience an enterprise hybrid work experience for every user working from home here in my house i've got a meraki teleworker router sd-wan router and it is an enormous enormous weight off my shoulders because i know if my cable modem goes out it's going to flip over to cellular backup seamlessly and that is incredibly important it also prioritizes traffic so netflix or hulu will never be able to interfere with my webex connection to cisco live i've also got thousand eyes endpoint agent on my laptop so that if something goes wrong and even if i didn't have any kind of cisco infrastructure if something did go wrong it would be able to detect it proactively even before i sat down in the morning and start to remediate and solve that problem so i have the best application experience when i did get to the office this is the idea of bringing an enterprise experience into the home turning it into a micro branch and building the best possible hybrid work experience now one of the things that can be hard when we're thinking about hybrid work is how do you how do you make sure that you have a creative brainstorming session because that can happen this is where people feel the distance the most because what ends up happening is you know you want to make sure that you can ideate together you can brainstorm together and whiteboarding like i said earlier is one of those areas where the people that are remote start feeling disconnected so what i'm going to do is show you a demo where todd and i have been working on a plan to ship some software and hardware and so we're going to show you a demo of a board this by the way this is a purpose-built whiteboard device um that also acts as a video conferencing device and if i just click on this this is our whiteboard and i'm up too go ahead todd and i'm i'm up to on my whiteboard and man you got to admit this has a real authenticity of work in progress on this thing yeah you could start scribbling things uh and the beauty about this whiteboard is you'll have multiple people that can real time engage in a whiteboard and it's very tactile so i already deployed my my z3c so i'm just going to drag that to complete how do you feel about that i love that man um and then what we want to do over here is make sure that these are uh areas where multiple people cannot just engage and co co-author and co-edit but ideally this white board starts to replace every analog whiteboard in every conference room and if that happens the world gets to be a smaller place distance goes away people feel like they can create and be creative and brainstorm even when they're thousands of miles apart todd now you have a room bar in your um in your room over there as well don't you and you're working on your ipad with this whiteboard so well i've got i have the new room bar which is which is beautiful but the setup is so key you got to check it out here i'm going to add it to the i'm going to add it to our whiteboard this setup is so clean and this picture you're going to love it so much man i'm just going to put it right here on the whiteboard you have it i have it right there there's a good looking guy over there he's lost some hair over over the years but you know what you're gonna do there you go so anyway these are kind of examples of how you can go out and co-author co-edit and um todd are you gonna come in the office or you're going to just kind of be hanging out from webex the whole time don't don't get me wrong my webex experience my hybrid work experience is so good but i i just can't help myself man i'll see you in a few minutes awesome by the way some trivia about todd he loves being in person and i love being at home so this was kind of a reversal of roles all right so one other area and the hybrid work scenario that we should keep in mind is what we showed you was all webex technology but that's not usually how the world works because sometimes you're going to have our technology that needs to work with other investments that you've made within your organization so if you happen to have something like a mirror or a mural from a whiteboarding you know capability perspective we will integrate with those just as well we want to make sure that we believe in a multi-vendor ecosystem you don't have to buy everything from cisco but when you do buy things from cisco they work beautifully together but if you don't we'll work beautifully together with whatever investments you've made as well so in addition to the productivity side we talked yesterday about security as well because what's critical is making sure that you don't just have the productivity aspects but we actually provide you the most complete solution for security we talked about sassy yesterday and there's a ton of capability that we've built around security right within webex as well so make sure to check it out but you should know that whenever you use webex it is the most secure solution that's out there in the market as it pertains to going out and immersively collaborating with one another but one thing that you have to keep in mind is this is these are things that are easy to talk about how are we at cisco providing this experience to our employees an rit team put together a great kind of experience for all of us as employees of cisco i want you to take a look at the video that we put together hybrid work can be complicated introducing hybrid work in a box [Applause] bringing cisco enterprise grade security survivable connectivity application monitoring with app dynamics and collaboration technology in ultra high definition to the hybrid worker only cisco creates all the technology to solve hybrid work end to end it's all you're here i made it it's awesome man look at that it's magic take it away buddy that that is a commute i can get behind right there because we look at the way spaces are built workspaces we know that people aren't going to be returning to the same offices we left three years ago they need to be radically more collaborative and more dynamic and because of that they need to be more intelligent and more connected and we've been really focused on this idea of building best-in-class technology for hybrid workspaces for the physical spaces and bringing together collaboration networking and security technology for the best possible experience so i want to show you all a little bit about the work we've been doing so we're going to take a look at this this is cisco smart workspaces it's an awesome awesome new kind of new application for physical spaces for the collaborative space and we've got somebody coming into the office so let's move over to the meraki cameras if you can so this is the meraki vision portal i don't know if anyone's seen it but the meraki camera portal the rocky camera portfolio is designed with intelligent intelligent cameras and it's an incredibly incredibly powerful system but it's very very simple and this vision portal is built specifically not for the i.t administrator it's built specifically for the facilities teams and the security teams to give an amazing amazing experience and you can see the outside of the building but i'm hoping i'm hoping that narada is going to make it to the office on time and pop up here in the bottom right now rob are you there with us real israel todd i'm here and i'm excited to talk about smart work spaces with you today all right man because as a hybrid worker myself there are three things that are top of the mind for me does the workplace care about my safety is my experience as good or better than it was at three pandemic levels and am i being productive when i'm coming into the office and that's where smart workspaces comes in it combines the power of awesome cisco technology from dns spaces catalyst webex meraki to turn your office into a smart space so let's take a quick look as soon as i walk in i can see important information such as the building occupancy air quality temperature and humidity all very important metrics for a building's health i'm also greeted by this awesome 3d rich map experience that is location aware so i can quickly see where i am points of interest as well as locations of available meeting rooms and desks nearby smart workspaces lets me hold book and navigate to my most convenient meeting room so i have a call coming up shortly and i see this meeting room is available it's a little bit warmer than i would have liked but hey good air quality so i'll take it so i'm gonna hold this meeting room for my uh call and i'm gonna head over there and i'll talk to you later back to you todd that's awesome man thank you thank you narav awesome i got to tell you i love this hybrid workspace application because it is an amazing end user experience we've been using it in our newest offices in new york in san francisco and chicago but i also love it because it brings together powerful technology it's pulling telemetry from wi-fi both meraki and catalyst from iot and sensor and camera technology and it's even pulling direct information off the webex boards off the webex devices into one really complete really simple solution but it doesn't compromise power we've seen the need for power in this return to work in this return to office so much because every inch of our spaces is going to be be needed for collaboration we need to have every square foot covered good enough wi-fi coverage is not going to be sufficient and we need to think about the connectivity needed not just for people but for all of the iot and camera and sensor devices it's why we're investing so much in these areas for collaborative spaces wi-fi 6e private 5g is a service trusted access and all types of new catalyst technology including meraki support it's bringing the power of cisco networking power of cisco technology to hybrid work and there's a customer that really embodies that idea of embracing powerful technology they've done amazing work with their collaboration networking and bringing in a holistic solution so i'd love for you to take a look at the video from mclaren when every millisecond counts the mclaren f1 team relies on webex in order to make an f1 car really competitive you need lots of departments to all together we often work from the track where we might be using small devices in small meeting rooms whether or not you're working for your hotel room on your laptop or you're running around the place on your phone you can kind of click into the meeting rooms and then you'll see the air quality the temperature the sound in that room so our users can kind of pick and choose which meeting rooms are suitable for their meeting it brings people into focus and makes it all inclusive and lando and daniel would sit in their respective driving rooms and join fan calls answering q and a's as they're going through and really engaging with the meetings which makes it feels really personal it's a simple process repeatable and reliable whether you're using a desk pro a board pro letting engineers know that when they're talking about parts of the car that's our intellectual property that's how we're going to go and win championships that communication is secured we get visual prompts and reminders when you're on calls to see their end to end encrypted it's almost like magic whether everything comes together into one and users just have that seamless journey in webex isn't that amazing it's mclaren my goodness so okay let's go to the next type of workspaces that we want to reimagine which are the office itself right and the way that the office looked in the past is not going to be the way that the office looks in the future specifically because the role of the office might change a little bit so if you think about one of the big areas that offices are going to spa exchanges this whole notion of shared spaces where people aren't going to have dedicated desks they might actually go out a couple days a week and so you don't need to have a dedicated desk you might want to do some hot desking and hoteling that would be great to make sure that we can um we can have the right kind of devices so that you can go to go to any desk put your phone up there it becomes your personalized desk you've got the telemetry for the it admins saying these many desks are actually being utilized these ones are are vacant these ones have been sanitized so that you have the telemetry and how to go out and use the office in the right way so that's that's the shared space the second area is the con the ideation space itself which you saw todd and i work on with this entire white boarding concept and having the right level of configuration and space management so that you can have the right level of creativity being fostered and lastly the conference room itself here's a step that was really interesting 98 of the meetings in the future will have at least one participant that's not going to be in the same physical space as everyone else so one participant that's going to be remote so the way that we design conference rooms can't just be for the people that are optimized in the room you now in the next wave have to design conference rooms in ways that are optimizing for the people also not in the room so that no one feels left out and everyone feels included so once again an array of devices that we've built from hot desking to navigator to the board pro to room kits to a panorama that actually gives you an immersive experience whether you're in the room or outside of the room and by the way all of these here's the crazy part all of these are also calling endpoints so they all act also as your telephone every single one of these devices isn't that cool so all of our all of our customers tell us that they love our devices they love the software but the reality is the world doesn't just revolve around cisco and you might have other investments that you've made let's say that you've made an investment in microsoft teams or you've made an investment in zoom or you've made an investment in google and you're also using webex how can they go out and configure their real estate workspaces so that they can make sure that those investments are also protected so the interoperability with all of these vendors is something that's paramount so what i'm going to do now is show you something that's super cool is i'm going to dial into our team in oslo but not via webex i'm going to dial into our team in oslo via a microsoft teams meeting okay so i'm just going to hit one button that's all you have to do and i'm going to join the team in oslo who actually manufactures these devices and there's three people in the team hello folks what time is it it's like some unearthly hour over there like two in the morning or something what time is it in oslo yeah okay welcome to oslo so the three of them are over here we have a couple brand new capabilities that we want to show you so firstly we're in a microsoft teams meeting we're going to show you a capability we've built called people focus that will enrich microsoft teams and one more time one more time it's kind of a bummer when you own the network and you own the application and you own the hardware there you go they're back imagine if we had network connectivity in las vegas what would happen you would have these three people that would automatically zoom in with people focus you'd be able to see each one of them in a close-up view after you've seen them and close up here by the way the reason this is so special and important it does require the internet though that's the bummer the reason it's so important is because we have actually abstracted the capabilities from webex and made it available in the hardware stack so that you can enrich even our competitors products with that capability so people focus which was a capability that was built is not is no longer going to be just limited to webex you can also enrich microsoft teams with it so that's pretty cool i wish we had shown you the demo and it worked but there's no connectivity so uh can you can you give the team a round of applause regardless because they worked really hard on this thank you that's the thing with live demos you know sometimes they work sometimes they don't but this whole notion of interoperability is something that we're really committed to and another event another company that we admire so much that we're working with so that we can actually have a tight integration not just when you're in the office or when you're at home but also when you're on the road is apple and we're integrated with carplay so take a look at this video okay mark why don't you go ahead and get us started off today breeze through your workday easily taking meetings from mac to iphone [Music] and iphone to apple carplay let's see if we can get that on the schedule for next week see what's up next with a glance and join with ease this is work that flows with you wherever you take your meetings [Music] how cool is that you're gonna have webex you can start a meeting on webex then you can make sure that you move it to your phone get in your car and use carplay and you'll be able to be in the meeting all in one continuous motion we're so excited to work with apple apple does such a phenomenal job of obsessing in the user experience just like we do and we're honored to make sure that we continue this partnership moving forward and we know that user experience is important not just for the end user but in order to make hybrid work really work we need the best possible i.t experience and that really means in so many ways bringing together networking and collaboration and no one at this moment knows that more importantly than g2 patel he feels it viscerally right now how important is for networking and collaboration technology to work seamlessly together and that's why i'm going to blame it on las vegas okay and that's why he and i together are so excited to introduce an integration between thousand eyes and webex to provide a unified i.t experience to troubleshoot and proactively predict issues like that before they happen now the thing that's actually really important about control hub which is that's the central place that an i.t administrator goes to find out in real time what's happening are people finding good audio quality of people finding bad audio quality video quality so on and so forth the challenge we've had is we've never known in the past why something's going the way that it's going and now with the integration with a thousand eyes that changes completely because not only can you tell that there's something that there's a user that's experiencing bad video quality but what is the reason for which they're experiencing bad video quality which in this particular case once again is the network in the isp and we can quickly escalate that to todd right from webex with a message and then todd can you please just fix the network manager man blame the network it's typical it's typical um but this is an amazing tool and it allows us to see in this case it actually is an isp node with high latency and g2 can send us a a link and we can engage the network t networking team immediately a network admin can operate in the tool that they're most comfortable with right in thousand eyes we can

2022-06-26 05:36

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