Phuket Airport Emergencies - Inside Phuket Airport - S01 EP05 - Travel Documentary
[Music] arriving at Phuket airport you can already see you're on a Paradise Island [Music] this is your first step to a holiday of a lifetime [Applause] at Burgers beers boys or where the nightmares begin I've missed my flight so not good it's where cultural differences and the language barrier sorry we don't need to go to the hospital can trip up even the most experienced traveler we are not allowed to stay here anymore and remind you you're thousands of miles from home going home tomorrow but you're in safe hands as the airport staff are just waiting to solve your problems welcome it's gonna be another day for us it's made me excited all the time so put your seat back and tray tables in the upright position as we arrive in inside Phuket Airport [Applause] [Music] every year over 150 000 Brits find themselves getting injured abroad these two are leaving to go home to Canada and have fallen foul of the country's Infamous Road Rash aka the Thailand tattoo so we got into a motorbike accident um we were in our lane basically and a pickup truck just turned left without warning and game over road traffic injuries are a common sight at Phuket airport and what a surprise it's usually under 25 year olds on motorbikes so I lost the toenail I lost some soft tissue uh yeah face both hands but we're alive we're still good pretty much ruined our vacation we couldn't go to the beach anymore or couldn't get sand in our wounds I'm a drummer so I would need to place the stick right here so I'm gonna have to wait a while to play drums again well let's face planting into tarmac at speed would help with her and Marco had health issues even before the accident he went to the bathroom he's going to bathroom a lot and I just hear a huge Bang Yeah so I fainted he fainted on the stairs trying to get used to the Heat and everything got dehydrated this is the first time I'm out of North America could be last as well if you carry on like this completed opposite side of the planet and this all this happens we got injured about three days ago and we haven't done anything since [Applause] and that's exactly why this Airport have their very own Army of Medics fire officers and Engineers keeping you safe Phuket International is not just an airport it's like a mini City in itself with 3 000 staff and nearly 30 000 passengers a day walking through its doors the airport needs to function independently to the outside world with maintenance catering and security staff the airport also has its very own emergency services and this week they're all being tested on their emergency response so that's the airport's fire department and the medical center primed and ready more so than ever to Spring to action and it's Dr sutsini heading up the medical center assisted by her team of nurses who were all primed and ready for the test this test happens like once a year and in the past we never fail and it's a lot of pressure because we never fell and this is my first time but I'm doing my best to pass this test when there were real cases I don't get too nervous because I know my team I trust them however the clinic is open for business as usual and their first real patient has shown up in the shape of Anthony from Norwich who fainted just before boarding his flight home I've been not quite right for a few days I had some bug I had a temperature and we've been standing up for a while waiting to board and I just painted everyone was sort of standing around nurses just came out of nowhere and they took me here by ambulance yeah you couldn't couldn't fault it with Thailand's hot temperatures and exotic foods dehydration and upset stomachs are common complaints at the airport Medical Center and it's Dr sutsony's responsibility to make sure everything is okay first we have to make a Subway the primary survey on the patient to see if they are fully conscious we can bring them back to our clinic but if we evaluate and then they meet an emergency or maybe an advanced life support then we transfer them to the hospital thankfully Anthony's situation was nowhere near that serious in case that we have we can bring them back to our clinic and we will evaluate how long we will take for example maybe 30 minutes or maybe one hour and if we can finish everything in time we have give the certificate that they are fit to fly any passenger taken ill at the airport will need to be medically signed off before boarding flight so after 30 minutes at the clinic Anthony has given the all clear by Dr suttony patient they will contact Airline first about how they can help well because of my painting obviously I missed the flight and we had to unload all our baggage and that was done for us then we took my wife back to the sales counter to issue new tickets on the next flight but it's brilliant thinking I must say is absolutely brilliant so although it was an unpleasant experience for Anthony Thai Airways and the medical staff have made it as painless as possible we catch up with Dr sutsony later to see whether she makes the grade in the annual Medical Response test which no one has failed before my head is pumping very fast so excited and nervous yet and whilst the airport Medical Center takes care of all passengers and staff Phuket International also sees people arriving for Planned Medical Treatments like ebony a young mother of three from Brisbane Australia it's just the start of a new beginning I've had three kids and your body goes through torture going through all of that so I'm coming for cosmetic surgery I'm getting my boobs done and their surgery would just be about me and if you're the start of all things positive for my self-esteem and for me going but it would seem the road to high self-esteem comes in stages two years ago to Thailand it's been two years but I've come back I could have gone back to Brisbane to do the second procedure but I chose to come back to Thailand again because the hospital is a five-star here the first time I came to Thailand I had a really good experience the staff was wonderful the nurses the doctors were all really great approximately 5 000 women a year come to Thailand for breast augmentation making this the most popular plastic surgery procedure in Thailand probably the biggest thing I was scared about is coming on my own last time I came with somebody and it was great and that was what I was nervous about this morning was coming here but I know that I'm in good hands and I'll be okay I'm feeling really tired after a big flight wanting just to get to the hotel and have a sleep and get myself prepared so I can yeah wake up fresh and ready for my surgery this will just be the final thing that gets me onto my new chapter in life with world-class hospitals and some of the top plastic surgeons in Thailand Phuket alone saw thousands of Brits fly in for procedures last year and it's women and men like ebony in need of a little help that visit the island for a quick nip and Tuck I'm feeling pretty good today I'm obviously nervous and excited and yeah mostly excited but I'm sure just before they push me in the nerves will kick in and I'll feel like running [Music] hello good night for you again I'll be period after tell you you may have looked a nice big breath compared with your body we'll be catching up with ebony later as she prepares to go under the knife Thai style [Music] as Thailand's third largest airport and with up to 80 flights landing and taking off every day Phuket International's operations officers dong and top are part of a 24-hour team responsible for keeping all things on the Airfield running smoothly and more importantly running safely and today is no different as they Patrol the air side of the airport [Music] we need to take care of everything about ASI safety things that can impact my day can be weather it can be passenger it can be the operation of those Airlines [Music] where you serve in the airport dong and top are constantly on the lookout for anything on the Airfield that could cause any issue for the airport we're inspecting our area which is our side we look for everything look for some object is where it's not supposed to be so we just you know collected we call it A40 stands for foreign object debris or foreign object damage which is some object that can make a damage to aircrafts we need to make sure that everything is clear especially about the area that airplanes will pass or Park we just found attack from one passenger cow he's from Sweden so we just collecting stuff that could be dangerous for aircraft in like insignificant litter but these small bits of debris on the tarmac like the luggage tag belonging to coal from Sweden could prove catastrophic if it were to hit a delicate jet engine something that can cause the problem can be very small that can damage aircraft so their vigilance is not only saving Airlines hundreds of thousands of pounds in repairs but also saving thousands of lives [Music] things are very sensitive and the safety about airplane is number one is the first priority so the small stuff like this is not exceptional you know it could be a little scratch but that scratch can cause a lot of lives package tag [Music] so with the Eagle Eye top and Dong working hard to reduce the risk of an emergency on the Airfield it's the fire department's job to be ready to deal with any emergencies when they do occur and today it's station officer Nars responsibility I said uh aircraft firefighting and serious skill our responsibility is eight kilometer from the reference point the Airways Runway starts where the beach ends so Nars team are also trained in sea rescue in case a plane ends up in the ocean for one reason or another so we have to prepare for aircraft accident or land and on water so we have to do water rescue training too because the accident will happen mostly when the planes landing or take off today though the team of flying into action as they're tested on their response times to a big old Runway fire emergency with the firefighting we have to be ready to do everything as they speed down the runway off they go to the practice rescue and we find out later in the show if it goes off with the bang [Music] there's one of the world's top destinations for medical tourism Thailand's plastic surgery industry is on the rise and today it's the Moment of Truth for Australian ebony who is receiving the second of her two-stage breast enlargements having waited two years since her first order so originally I came because I had just had three kids and had been breastfeeding them for a very long time there was not much left and we had finished having our kids and I'd always said like once we finish having kids then I'm turning my focus myself and fixing up bits that had been ruined by the kids I don't know you lose all your self-confidence and you know I live in Brisbane so it's hot and we're in the beach and we're in summer gear all the time and it'll just make me feel super confident and happy having originally visited Phuket Plastic Surgery Institute two years ago Ebony's breast augmentation had been planned in two stages but with General Life getting in the way her new look is now long overdue okay two years okay we do our previous breast augmentation okay recent photos of your breasts look nice okay and today you ask for bigger implants yes possible okay I need to shake your pocket first and then I will estimate the proper size of implant for you and discuss with you about the side which you prefer and for the revision surgery normally we can increase around 100 to 150 cc from previous size okay normally for the patient ask for more than 150 from previous implant I need to shake with the internal Sizer to make sure it's still safe for patients ebony is looking to go up two cup sizes but it's down to the doctor to make sure the size is suitable and safe for her I will estimate the size of implant according to the patient-based dimension and make sure not to be because with a big implant it will increase less of the complications at the start of her surgeries ebony was an A cup and is currently a c she dreams of being an e-cup but even before the doctor can see the actual space inside her breast she is determined to get as large an implant as possible okay at up 200 CCE [Music] okay 250. now it's about 600 CC yeah this one's better [Music] guancha won't know how large he can go until ebony goes onto the knife but he assures her that he'll go for the biggest implants possible I will try with 550 600 and it will do it as big as possible again so as ebony goes through the final bits of paperwork for the surgery she's excited about seeing her new look but also about getting some down time I'm looking forward to getting put to sleep and having a rest but I'm sure that anyone who's a mum and works can relate to wanting to have a little bit of downtime [Music] in arrivals we find American urushi and Australian Krishna currently in a long-distance relationship but rendezvousing in Phuket I flew in from Mumbai and I flew in from here we know each other from a study abroad experience we had in Munich and then we started dating but the last time we saw each other was last Christmas yeah you got a beard now and longer hair as soon as you remove the long distance part it's it's a fine relationship yeah yeah and these two young lovebirds seem to be totally in sync on the same page singing from the same hymn sheet totally up for exactly the same holiday I want to do a little bit of thrill seeking if I'm allowed I recently almost drowned like back in Munich yeah like I don't think I want to relive that experience so I was still negotiating the terms there but I was hoping at the beginning for bungee jumping but that seems off the list you can do it no but that's not fair that's not fun um oh he's gonna make me do it just wanted to see him with like beads in his hair you just want me to be like a hippie pretty much girl seeking and safe yeah okay so maybe there's the need for some discussion here but whatever they come up with I've Got the Feeling there'll be a story to tell at the end of their trip with that slightly crazy laugh it's obvious which of them is excited about the bungee jump [Music] some passengers leave the island having sought medical assistance during their stay following a good old holiday mishap so I cut my foot on a rock yesterday [Applause] but this morning the wound wouldn't close I'm deciding whether or not I'm Gonna Keep traveling so it's off to the clinic for a checkup for this one someone who pretty much started her trip in a medical clinic is Canadian Ashley who is traveling with her boyfriend Sean we went to Monkey beach in Kobe beef and it's a little bit crazy there with all the tourists so we were kind of standing back trying to stay out of all the craziness and a monkey ended up coming up and biting us anyways so remind me so that was fun and by the looks of it boyfriend Sean was obviously very sympathetic at the time oh there you go so that was when it first happened it was uh pretty Raw on my leg right there it's not very impressive anymore it's been a month when it first happened it was like the whole thing was black and this little fairly quick rabies you say sure nothing dangerous then the first day I had seven injections so that way it doesn't it doesn't spread and get into your brain and kill you the injection fluid was like that that's huge it's really painful the shot was way worse than the monkey bite actually Sean is really loving all of this massive injection shot and then I had to take nine pills a day for three weeks yeah and in that three weeks I had three more shots didn't ruin our trip though oh what a surprise aren't you sure that Ashley felt the same with her bruised monkey eaten leg s and you just take a leg on a trip once and it didn't stop and stop hang on two broken legs on past holidays okay sure monkey bites nothing [Music] the arrivals Hall at Phuket International s passengers arriving from 36 destinations every day and today it's hosting a reunion of old school friends now living all over the world [Music] [Applause] we're actually all here to celebrate this gentleman getting married in about three or four months from now last big party being single we call it a bachelor party in North America I think stag parties we're here to make a lot of bad decisions and have a lot of good fun the group all studied with Aki the Stag either at Uni or High School in Beijing and they've all traveled to Phuket to give him a proper send-off into married life it's amazing I mean some of them I haven't seen before years five years and it says the same so I room from Seattle I came in from New York so Leo myself we came from Beijing I don't know what day it is what time it is I know I'm in Phuket Phuket that's all I need snacks we're here for whilst waiting outside the airport for one more pal the boys thoughts turned to important planning for the week ahead I was just planning the the best I've got a pink bow tie and I've just discovered that Gavin is very upset about the fact that it's a [ __ ] bow tie I'm sorry you're better than that hockey this is all I've been able to think about for the last month or so Thailand my mates from high school celebrating like the next step and why finally the boys spot a familiar face man has arrived from Australia how about a hug how about a smile yeah honestly anytime this group of friends from high school get together it's it's like no time has passed Matt who was our last person to come in as our host so uh I just can't wait to see what he's gonna he's what it's so for us yeah a lot of organizing I spend a lot of time doing this one cheap it's affordable and it's just fun so it's an ideal place for a bachelor party so with the Fab Five finally all together it's off to get the Stag week started [Music] at the airport Medical Center Dr sutsony is gearing up for another busy day each month her Clinic sees an average of 150 passengers who need sterilizing bandaging or signing off to fly home but the steady flow of sick passengers and staff is a welcome change to her former job I've been working in the hospital before I was working in the emergency room in one day I think I have to deal with many patients maybe 100 so every time you have to be prepared so Dr sutsony is well used to a fast-paced work environment which stands her in good stead as the airport is in the midst of a week of tests across all of its emergency services and the medical center is no exception it's making everyone just a little bit jittery we are all nervous not only me a doctor but nurses and also driver they're also nervous so we just have to focus we have to have a good communication so it all comes down to this phone when it rings the test begins and the team will have to spring into action we don't know where it's gonna happen someone will just call inside our clinic and they will tell us about the case after that we were notified our medical team which include one doctor two nurses and one driver they want to see how we perform how fast we can get to the patient and how far the patient can get access from the medical team usually in our airport is within seven minutes all the cases must be within seven minutes yes while speed is a huge part of the test the team need to take numerous other factors into consideration to pass it's not just saving the patient's life but we have to consider having many many things besides us such as how to talk to the patient there will be a checklist and a checkpoint that we passed this one and this one this one but it's not just the humans who have to be fit and well every year Phuket International Airport sees 2 000 domestic pets fly off to new homes or quite simply off on holiday all must be deemed medically fit to fly just like their human counterparts and today Tanya from Sweden is flying off to Norway with her beloved pets Bella Zelda and Coco I have been here in Phuket for the last one year for Holiday purpose and now I'm on my way to Norway where my husband works Tanya rescued Zelda and Coco from a shelter while recently traveling in Malaysia and now they've become much loved members of the family so leaving them behind is not an option every time I walk and I see a stray I want to take them in my arms and bring them home All Creatures should have good lives but flying animals around the world isn't easy and Tanya has had to ensure her pets are healthy enough to fly oh it's an alarm process first of all you have to get but then you have to have the blood test to assure that they are resistant to radius and you have to wait three months to take the dogs out of the country after a second health check the day before the flight the airport can finally issue a travel certificate for the dogs they have to have her own passport but it's more regarding the vaccinations taken Tanya and her furry family an hour to check in but now she's worried about how they'll cope during the flight it's the first time we are traveling with the two spray dogs stuck on this when they get into the airplane I don't know but they're in the cargo in the luggage department but she's prepared her pets as best she can before we went to the airport with a taxi we had them to to pee and poop and what else they need to do before take off so now they should be okay until we reach Norway tomorrow so with blood is empty this canine Trio were all set for the flight and a big culture shock not to lie and Dazzle in the in the Sun every day even though the sun is burning they love it so it will be a big difference for them to go to Norway where it's winter right now it's around zero degrees I think I will have to get jumpers and small shoes fun times boys you're getting a whole new Norwegian wardrobe so one after the start no stress no stress but with the check-in done and dusted Tanya still has the agony of saying goodbye yet to come foreign [Music] the airport's head of emergency response and his team are responding to the emergency drill of a plane crash [Music] today we will practice about fire fighting and now they are prepared the fire fighting equipment this is obviously a practice run with no plane however the fire they're about to fight is very real and very intense burning ferociously and not to be messed with we have a aircraft crash big fire and there are some casualty some people inter the crew not only have to deal with the fire but they also need to tend to the injured passengers located around the drill site the crew will go down the Trap and take two headlights for the operation to cover and open the way for the passenger and crew to evacuation so we have two teams one team is open the way and one team is covered the other team so whilst the first host team is tackling the main blaze a second team provides critical backup to keep the first team and escaping passengers safe at all times they have to fight with the temperature about 10 000 degrees Celsius the rotation equipment or PPE is protect them from the Heat and they can go closer to the fire which means with such extreme temperatures being emitted from the jet fuel fire the cruise PPE or personal protection equipment is vital team is very important in the operation before in the real situation we have only one Commander but Commander cannot tell everyone for everything so they have to know what they will do to be sure that when we have accidents they can do their job the best very busy single Runway I hope I hope flights know it's a training exercise because that's the last thing you want to see as you take off [Music] tourism is growing at a rate of almost 20 percent annually making the industry worth a staggering billion pounds a year today ebony from Australia is getting her second breast implant surgery in Phuket and she hopes to finally get the body she's always wanted the number of patients who come is growing year by year year by year most of our clan here as foreign probably be around 90 percent of our customer here Dr coonaporn is the director of the Phuket Plastic Surgery Institute where ebony is having her surgery and I already tell my colleague that this is our privilege to have a license to cut to treat the patient by using the scaffold on the knife the quality of service the quality of surgery the outcome is as good or even better than what they got from their home country we always think that the might be our mom our sister our brother our friends that we need to do the best for them does ebony surgery finishes Dr sangantwa is very pleased the operation wind will and we think ebony will be happy with her new breasts so she heads into recovery she'll find out soon if she's happy with the results [Music] at the medical center Dr sutsini is playing the waiting game like all the Emergency Services the medical center is being tested this week the only thing they don't know is when that test will happen day is a test I have to pass the test foreign but in order to pass it the dock needs this phone to ring [Music] as they say Doc patience is a virtue help this could be it will you hear the terrible rain we are as excited but okay roll number oh close but no cigar just I think my heart is pumping very fast so excited and nervous yet but she's remaining confident I'm sure that I'm going to pass it yes [Music] up in Departures and away from the pressures of tests Argentinian Julian is heading home but with a new scar to remind him of his trip oh there yeah I was on the beach I was walking alone and killed with I don't know with glasses but maybe a glass I lost a lot of love unfortunately his trip to hospital wasn't exactly relaxing either very difficult to me because I love I feel very pain when they they have to clean into my also I feel pain foreign borrowed a wheelchair from the airport's information desk in exchange for his passport so he best not Nick it now I am with my new chair when I use the beer I have to gave my passport to the people and then they give me the realtor but it's the long flight home that's now Weighing on Julian's mind I have 35 hours in total to go to my country to Argentina so it will be a long long long travel for me so after a quick change and a judge of the Hat hair Julian heads off to get his passport back and get checked in there is an information please wait for a moment when they come I will return the passport to you yeah yeah thank you okay thank you so much okay see you and with passport in hand the airline will now get him all the way to his seat on the flight and then just a matter of his long 35-hour journey home to Argentina foreign [Music] at the airport Nars firefighters are the first on the scene at any aircraft emergency today they are taking part in a drill for an emergency response responding to a simulated air crash on the runway but with a very real fire and it's more than just Flames that the team has to tackle I will foot priority is to take the passenger out of the accident side immediately actors are playing the injured passengers but the fire crew have to react as if this situation is real and it's down to them to initially medically assess and treat passengers before getting them out of Harm's Way Rescuers episode and then send them to the medical team we rescue people I think that's a very cool thing yeah you're not wrong now and with the casualties handed over to the Medics the firefighters return to tackling The Blaze [Music] airside at the airport the firefighters drill has been completed successfully and fire station officer na is very pleased with his team we practice like this every three months [Music] proud of them they work hard the firefighter team our training make we look good because Nar knows if his team looks good he looks good and with their life-saving skills proven and tested the team are primed for action [Music] over at the medical center the team is still waiting for their impromptu drill to start and Dr sutsony is like a coiled spring ready for action she's even got her medical kit ready to go we have been waiting since morning until now so but it didn't happen so I was nervous all day and it didn't happen but there's still time my shift will be over in 20 minutes so maybe at 4 59 they might give me a call Anything could happen at any time I mean until five so the last few minutes of her work day tick by Dr suttony can read a sigh of relief and finally go home and relax oh yes I'm relieved because it didn't happen and it's even if it happened after five o'clock it's not in my shift already so happy yeah that's right someone else's problem now probably might happen tonight at any time maybe midnight not for me yeah so going home now all right don't rub it in but there goes one very relieved doctor back at ppsi it's the morning after Ebony's breast implant surgery and she's recovering well I'm fine I can like touch and wave around and I can just hear these weird like squishing sounds like you know his stomach kind of grumbles and it makes like squelching sounds I can hear those every now and then I've heard it's totally normal though it's just like little bubbles around that it's getting rid of despite her noisy new breasts she's feeling upbeat but has her surgeon revealed the new size he came in and like spit in my ear and he was like I gave you 600. and I was like I think we might have this pumped yeah good morning good morning and I use a 600cc implant if you request okay her cups now run us over and she can't wait to show off her new figure whilst recovering on paquette's sunny beaches [Music] it's been less than 24 hours since the bachelor party boys arrived in Phuket [Music] and it looks like they've started their celebrations with a splash [Music] it had gone completely to plan and sadly Gavin has to watch from the sidelines [Applause] um I got a Thailand tattoo for those of you who don't know what it is it's when you get a little bit of road rash from falling off your scooter coming back from breakfast coming up the hill I had to slam on my brakes and oh that's how you bug yourself right there luckily thank God as we're in a helmet kept the face pretty I think tomorrow I'll probably be a bit more sore I had a lot of adrenaline when it did happen yeah Lee will definitely be feeling that in the morning going going gone [Music] but like any good stag party the boys aren't going to let Gavins prang get in the way of their fun still more to come I mean guys flew down across the world to see me celebrate the special events I would do anything for them quite a few of them are starting to get married have kids so that's sort of making it harder to meet up so when we do get the chance it's great just like the song says right the boys the boys are back in town and you know it's it's more than just the boys it's family and with one Thailand tattoo between the five of them let's just hope they get the groom back in time for the wedding and from one banged up American to another over at departures we see The Return of thrill seeking Krishna and his cautious girlfriend arushi but by the looks of her it seems like it was more spills than thrills so we're doing activity after activity just doing like snorkeling so we rented out a motorcycle which was great because I love that uh and he likes to speed too much ultimately I was a collateral and straight away we all know what's happened here it was like a ditch and it was like the ditch turned and accidentally entered the ditch but I wasn't turning at the same rate and it rained the night before and so like I was turning at a different rate than the ditch was turning and so the bike lost control and the weird thing was I was in front and like but she got injured way more than me I got like two open wounds the rest are just scratches the thing with these is that you have to like open them up every single day and you have to like sterilize it and re-wrap it and uh you know how like scabs form so you rip off the scab every single time and it just hurts and I have really really low pain tolerance she's a big baby are you having a laugh there's not a scratch on you okay at the end I think it's a car came by so we managed to take her to the hospital and everything I finally got you to hitchhike yeah that's true I've been wanting him to hitchhike for a really long time and he's like that's unsafe but we did it yeah something good came out of this um I'm with Krishna on the hitchhiking front but before you get on another bike with him a rushi don't [Music] also in Departures is Tanya who's with her three pets Bella Zelda and Coco who've checked in and are ready for their trip to their new home in Norway we're heading to the luggage drop-offs now yes I have two handsome guys to help me I'm traveling by myself it is a bit stressful and with three awkward crates to Lug about I can see why I try to give them water to drink so they not dehydrate but they don't want to have anything and I just want the dogs to be okay when we are on the other side of this journey obviously anxious and worried about being separated from her three Precious Pets Tanya is now faced with the heart-wrenching moment of having to say goodbye to them until they reach Oslo in just over 17 hours time [Music] for me because I'm a little scared that they will not read Oslo um yeah it's just my fear I think they will of course they will do that but it's just my fear with Bella Zelda and Coco through security they are taken through and passed on to the ground crew to board the plane so I told them to behave good and to reach Oslo in good manners but after the long journey Tanya and her pets get to start a whole new life together in Norway foreign [Music] [Applause] [Music]
2023-10-29 14:10
