EFTI Talk | Conversation with the Editor of Tourism Management

EFTI Talk | Conversation with the Editor of Tourism Management

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Welcome to our EFTI Talk the Eric Friedheim  Tourism Institute, Department of Tourism,   Hospitality and Event Management in the College of  Health and Human Performance at the University of   Florida are presenting to you the EFTI Talk. It  is my great honor to introduce our speaker today   Dr. Cathy Hsu. Dr. Cathy Hsu is a chair  professor from the School of Hotel and   Tourism Management at the Hong Kong Polytechnic  University. Cathy is a renowned scholar in our   travel and tourism field. Dr Hsu's research  expertise include tourist behavior and the   resident sentiment, destination marketing, and  hospitality education. She was an Associate Dean   and now serves as the Program Leader for  the Hong Kong Polytech Online MicroMasters.  

Cathy devotes her time to serve on several  committees at the university level, that's   plenty of work. Thank you so much for taking time  of your busy schedule to be our speaker, Cathy.   Many graduate students and faculty members will  be interested in learning from you about how you   keep up your research productivity when you  are an Associate Dean. Would you like to share?   Alright, sure, thank you Dr. Fu for the  invitation. It's my honor to be here. I hope   our conversation will be interesting and  we will generate some some issues that we   can discuss and also reflect later on. To address  your question, to take an administrative position,  

I guess the research does suffer. Before I take  on the position, I have to think for myself:   Is this something I want to do in terms of my  career progression? For me, the reason to take on   that component, I see that as service because when  I was younger when I was an assistant professor   and associate professor, I understand the  department head and the dean spent a lot of time   administering, managing and leading the department  and the the college. I benefited tremendously,   so that gave me the time to develop  as a junior researcher and junior   faculty member. So, when I was promoted  to professor, I thought maybe it's time  

for me to give back. So for me personally,  it was not part of my career development   plan, but I saw that as an opportunity to give  back to the community. So, it is very important   to be a good citizen of the community, but for  others, I understand they have that ambition   to become a leader in higher education whether  it's at the disciplinary level or at the general   higher education level. Then, being a department  head and associate dean will be a very important   training ground for the bigger things to come.  So I guess everybody has a little different   aspiration and also the reason for getting  into administration, but yes it is a trade-off.   You spend a lot of time in meetings, you spend a  lot of time going out to the industry, and also   consulting with the student, managing and leading  the faculty members. So, it does take a big chunk  

of the time, but once you decided to do it, I  guess the work week becomes longer. Instead of   working let's say five days a week, you get to  work six or six and a half days a week, but I   guess if you're enjoying the role, then you don't  see that as pressure, you don't see that as work   really because you're enjoying yourself. So, being  an administrator for me, the lesson was I had to   better utilize fragmented time. I did not have  the whole day today to do my research. I may have   a couple hours between meetings and then half  an hour between talking to a student, talking   to a faculty. So, I had to switch the channel  very quickly. Obviously, my research suffered  

a little and my productivity decreased a bit from  during the time I did not have any administrative   responsibility, but again it is a trade-off.  Whether you're happy with the trade-off only   yourself can answer it. So, I'm not sure I did  a good job of balancing the two or keeping up   my research productivities like some other people  can, but for me, it is a responsibility for me to   take on that position for a number of years, so  that we can provide a nurturing environment for   the junior faculty to develop, and now once  they're developed, they can do it as well.   Wonderful, thank you for your stories,  and I am inspired definitely, and again   I believe you and I will enjoy what we are doing,  and many administrators also love what they are   doing because I strongly believe a wonderful  leader can really make the generational impact,   especially for an institution. So, thank you  for all you have done in our area. For our   next question, I would like to ask you,  again very similar to the first one,   how do you prioritize balance and maximize  the productivities of your research,   teaching, being an administrator, and now  the editor. Dr. Hsu is the Editor-in-Chief   for Tourism Management, which is the number one  ranked journal in our area. Cathy would you like  

to share your thoughts on this topic? Alright,  thank you, I started being the Editor-in-Chief   January 2020. Before that, it wasn't on my mind  at all to be an editor because I was the editor   for the Journal of Teaching in Travel and  Tourism for 16 years. Yes that was a much   smaller journal and I can spend a lot of time  on each paper, communicating with the authors,   but Tourism Management, as Dr. Fu mentioned,  is one of the top journals, therefore,  

attracts a lot of manuscript submission every  year, so the workload is significantly more. Then   how do you balance? It is a learning process and  it is again a trade-off sometimes not necessarily   in terms of how much time I want to spend it's  more of an internal struggle actually for me.   At the very beginning and even now two years  later, how much time can I spend on a particular   submission? I want to spend a lot more time on it  because I see being an editor as being a mentor. I   would like to provide constructive feedback to  the authors even if I, for example, reject the   paper. Especially that desk rejecting a paper, I  understand how much work the authors have put in  

to the paper before submission and receiving a  dash rejection, for example, three days later that   hurts. I understand that, so I want to spend time  with the authors, providing feedback. However,   considering we just ended the year 2021, Tourism  Management received 1,760 some submissions,   so again internally I have to struggle. Do I  want to spend a few more minutes on this or do   I need to move on to the next paper so that I can  communicate with the with the next author? That's   within the editorship responsibility, and then the  bigger question is I still need time for teaching,   I still need time for my own research,  right, and serving on committees as well   but like I said, I'm having fun, I'm having  a fun struggle in terms of what do I do now,   what do I do today, what do I do tomorrow. It's  very often the what do I have to get done? What's   the deadline for me today? Right, for example, I  need to teach. Obviously there's no negotiation   today today is my teaching day. Research,  unfortunately, tends to be the lasting line,  

my personal research, right, because there is no  deadline. Other than, for example, the funding   body say you have to finish the project by the  end of June, then, obviously I have to do that,   but again, it is a time management, it is a  priority. Where does the priority come from?   I guess the priority comes from your passion  are you more passionate about teaching? Are you   more passionate about research? Or are you more  passionate about of helping other people as an   editor? Sometimes, I struggle a bit, but every  day, I figure out what my day looks like.   Being an editor is not all work, being an  editor, actually, is fun, it is a learning   experience. I learned from authors tremendously  not only about "hey I didn't think about that,"  

"that's a great idea" or "oh, I didn't know about  this research methodology". Therefore, I learned   what is the most current research  methods or the different perspectives.   Being an editor actually broadened my horizons a  lot. Some of the disciplinary areas, for example,   tourism economics -- I have no idea. I'm not very  good at numbers. I did not even understand the   paper, but gradually I learned, "Alright, what  is the current economic research roughly?" I'm   still not an expert, but roughly right. It is  a learning process, it is an enjoying process,   and I guess you have to work with good  people. It is important to have a team  

that you can trust, and you understand  each other's working style and the quality   output requirement. If you have a team that has  similar mentalities, then that really really helps   it is important nowadays. I understand, 20 30  years ago, we see a lot of single author papers,   but now it's all about teams -- three people, four  people, yes people are saying "Well, there are too   many authors," "How can everybody all contribute  to the same paper?". It is being questioned, but   I would say working with a team that can help  you, other people can push you, as well, when I'm   behind on my research, and then people will knock  on the door, and say "Hey, what happened? You know   I gave you the paper two or three days ago or  even weeks ago." Then, that is that push. It is   important to work with good people finding people  with the same interest, probably similar level of   requirement of themselves, so that you don't  have a unsynchronized output or working style.   I guess I mumbled a bit, but there's just so much  in terms of what we have to go through internally,   mentally, emotionally to set our own balance.  My balance may not be the same as your balance,  

but whatever works for you, I guess, that's that's  fine. So, I'll stop here. Thank you I love the   insights and I also echo what you mentioned to  build a trustworthy team to work together for the   administrative work, for the editing, and for all  the collaboration. I would say I'm very fortunate   to be part of our UF team, our faculty members  are super excellent, and also, we have outside   of uf communities that I strongly encourage our  faculty team to have global collaborations. So,   I will take this advantage to tell the whole world  that you are welcome to reach out to our UF and   THEM welcome you for any further collaborations  when we have common grounds and we have our   different expertise. Thank you, Cathy, I really  love the the new idea and the new norm of having a   collaborative team when we are working on research  together collectively and collaboratively. My next  

question for our discussion, I would like to come  back to the Tourism Management, since it's such a   popular journal, everybody would  like to have one or two or more   articles to be published in your journal.  So, would you advise the prospective authors   of Tourism Management how to incorporate  feedback from reviewers into their manuscripts?   Okay, I can share this from the perspective  of an author and then the perspective of   an editor. I guess, as an author, I  always try to accommodate or address   as many, if not all, comments as possible, because  obviously, I did not see that problem when I   submitted the paper. It's always good to have  a fresh eye, a fresh perspective to look at the   work. Very often, by the time we submit a paper,  we worked on the project for at least a year   already. Then, we don't see from an outsider  perspective. So, keep an open mind, keep on   learning attitude, rather than being defensive.  I think being defensive doesn't work. It doesn't  

work. It doesn't help at all, right, because if we  feel defended, then when we provide the responses   in the writing, actually readers can tell.  So I guess, control our emotion is one thing.   Don't think the reviewers are addressing you as  a person. The reviewers don't know who you are   right. The reviewer just looks at this piece and  thinks this piece could be improved. So, we're  

colleagues we're not enemies, so they're not here  to say "Hey, this doesn't work. We have to push   you down." So, keep an open mind and keep an open  attitude. As an author, for me, the goal is to get   the paper published. For me it's not to win an  argument with the reviewer. Some people will say   "Oh, the reviewer is wrong" "The reviewer doesn't  know what he or she is talking about." So, what   if you win the argument, and your paper ended up  not being able to get published? I understand some   people are very principle driven. That's not me,  personally. My goal is to get the paper published   in the best form possible. So from the editor's  perspective, sometimes I see authors resubmitted  

a manuscript. On the front part, we asked the  authors to provide responses to each comment,   and they did a great job of responding to each  comment. So, the responses, actually sometimes,   that section is longer than the manuscript  itself. However, the problem is they talk   to the reviewers, but they didn't change the  manuscript. As a reviewer, I would feel like "No,  

please don't do that. I asked the question, it's  not because I want you to answer me the question.   I want you to make the paper better, right."  In addition to responding to reviewer comments,   it is very important to incorporate their  comment in the submission, because the   general public and the readers may have the same  question or query as the reviewers would. So,   it is absolutely important to make sure that  you tell the reviewer the reason, for example,   of this, and then where did you address that  issue in the manuscript. The revised manuscript   needs to be, actually, quite better so that the  reviewers are convinced that yes, you take the   comment into consideration as constructive  and helping you make the paper better.  

If the reviewer indeed made an obvious  mistake, the reviewer misunderstood   your point, actually there, could be two  possibility: somebody misunderstanding a   point one is you didn't communicate that clearly  so that leading to the reader not understanding,   and second it is possible that the  reviewers have no idea of what you're   talking about. It's not in their area  therefore the the comments raised is not   intelligently supported, right. So, it's not  a valid comment. Then, yes, you can rebut.   You can provide, for example, an explanation.  Don't obviously just say that you're wrong. You   need to be politically correct by saying  it nicely. "This may not be what I was   saying and we have this support from the  literature and this is" -- you can do a   little bit of explanation, but at the end, you may  also want to say that we probably didn't make the   statement clearly, and this is how we revise the  paper. Maybe just a change of words or something   to make the reviewer feel like "Oh yeah, okay  I missed it sorry, but you know, they addressed   my my question." So, you don't want to excite the  reviewer, and then the reviewers become defensive,  

then nobody wins. So, it is sometimes I  wouldn't say a complete negotiation process, but   we need to be collegial. We're colleagues. We're  not enemies, so reviewers provide their feedback,   free of charge, they're in a  very helpful position. Therefore,   we should take their responses as constructive  comments and as seriously as possible,   so that everybody will win at the end. Then, we  have a better paper for the community, and we will   disseminate enough knowledge through publication.

That's wonderful it's a really good comment.  Again, we don't take the reviewers comments   personally. It's really professional, very  constructive comments, and the goal is the same:   to produce greater quality and make sure readers  can learn from the manuscript's key points. Thank   you, Cathy. My next one from students faculty is  again how do you capture the concurrent topics   of our industries and what are some of the most  important topics that your Tourism Management   journal will be interested in including and  publishing? Yeah, I guess we have to go outside   of our office, right. Go outside of the tower that  we tend to cocoon. Usually, researchers are very   quiet. They keep everything to themselves. They  are more -- you know. So, that becomes the trade  

of a of a good researcher, but we have to break  that comfort zone and go outside of the office,   go outside of the campus. I guess the  easiest start will be just watch television,   you know, watch movies, know what's going  on outside of the university environment,   some media reports, and then the next  step will be actually talk to some people,   right. I understand some researchers don't feel  comfortable with face-to-face communication with   industry practitioners, but take that first step  out and begin to talk to people. Especially now,   we say young people are not very good at  face-to-face communication, right, but actually   many university scholars are the same. We're  guilty of the same thing. So, we have to really   go outside and talk to the industry people to see  from their perspective what's the most pressing   issue and what kind of real life problems that  they want to solve. Very often, we form a research   question based on literature review "Oh here is  a theoretical gap but is that a problem really   in the industry?" If the industry people don't  care, then why do we do the research? I understand   there there isn't a scope for basic research,  but basic research finds, still eventually,   we want to develop a theory so that we can  help the industry to solve some issues.  

I guess talking to the industry, participating  in industry events, not necessarily we attend the   same research conferences or education conferences  every year, we may attend some industry events   as well to see what's happening in the industry,  what are the you know current issues, so starting   from reading magazine, watching television, going  out to talk to people, attending industry events,   and travel. Practice what we teach, go out to  eat, go out to drink, you know, stay in hotels,   and travel -- through different forms traveling  could include air transport, could include   cruise, could include you know -- Try to be a good  practitioner. Actually practice what we teach. We   teach travel tourism, we teach hospitality,  then, we really need to have that experience   at least from the consumer perspective. Some  of us has industry working experience. Not   everybody has that, understand. Also even for  myself, for example, I worked in the industry   decades ago. Things are very different. At  least we can get updated from the consumer's  

perspective, and when we go out to eat, we go out  to drink, stay in hotels, then we need to open our   professional eyes and be observant. So I guess,  keep our eyes open keep, our ears open, you know,   that way we can see what's happening and find  a phenomenon that's worthy of of investigation.   That's how I, you know, try to find out what's  happening in the industry, and for the Tourism   Management -- yes, often, all the editors, I  talk too as well. Often, "what's the hot topic?"   "What's the trendy topic that your journal would  like to publish?" Actually, the answer is -- we   don't have an answer because journal editors are  not the research agenda gatekeeper. We're the  

quality gatekeeper, but we're not the research  agenda. I shouldn't say "Oh i don't like your   topic, therefore, I reject your paper." Everything  is publishable, it's possible, it's researchable,   but it's the quality that carry you  through the publication process. Actually,   myself and some other journal editors, as we're  talking, are trying not to publish the so-called   hot topics, because hot topics today could  become very cold two years later, right, and we   want to make sure that people have a sustainable  research agenda, so, that they can stay engaged   in the topic. That's another topic for for  junior scholar professional development, but   I will stay away from trendy topic unless that's  something you're really interested in. Unless,   you can find an angle of that topic whether  it's from a consumer psychology perspective or   from a branding perspective that you know can  continue the thread of research agendas throughout   your career. Among the Tourism Management team,  we regularly communicating. Very often, one of  

the editors may say "Hey what do you think about  this topic? Is that suitable for the journal?" I   said "Why not?" Don't judge a topic based on  your own. We all come in with our own values   based on our own culture, based on our own  upbringing, based are our own standards,   so we cannot judge whether the topic is suitable.  The topic shouldn't matter. It's the quality,   it's the quality that the authors bring to the  journal, and the step piece create new knowledge.   I wouldn't say trendy. For example, two years  ago, actually, when the COVID first started,   I think we saw the first paper submitted  about COVID in march 2020. That was really hot   right, but unfortunately, we just rejected  it because the quality was not good.  

Again, I guess we all have to find what's  important for the industry, and also,   what's of interest to us and make sure the  quality is there. Sorry, I couldn't answer   your question about what's the topic that  tourism management would like to publish.   We like to publish a variety of topics. Yes,  you did answer. It's really about the quality,   the methodology, the ideas, the selection of the  cases, and what's new the innovative area that   the authors could make contributions to the  literature. You did answer. I, also, would like to  

take a moment to echo on what you mentioned  about watch tv, read newspapers, read magazines,   talk to people, think outside of the box, and it's  even better if there is there is no box. Plus,   I would also like to take a moment to to thank  our EFTI industry advisory board members because   by talking to our advisors, by organizing the EFTI  Talk, they are the cutting-edge industry leaders,   and they provided what would be the needs,  what would be the future for our industry,   because as a higher education, we are preparing  the future workforce for our industry and for the   research. I agree with you, Cathy. We need to do  something that would be useful for our industries   and also innovative enough to have certain  prevention and future development. Thank you.   You did answer my question, our questions,  thank you. Tell us about time now back to  

the Tourism Management, a little bit, about a  time when you experience a conflict. For example,   the split review comments among your manuscript  reviewers and how how did you resolve it? I can answer from being an author and from an  editor perspective. As an author, as I mentioned   earlier, try to be accommodative as possible,  but sometimes we do get conflicting views.   Actually, it was just a few months ago, we got a  paper from from a journal. One reviewer said, "Oh,   too much detail about methodology" and the other  reviewers say "Not enough detail. We want to know  

more about how you go through the data collection  analysis process." So how do we address that,   right? Plus, some journals have strict word  counts, so how do we make the adjustment of   satisfying both reviewers? We ended up with  adding some aspects. We re-read, it all the   reviewers comment and find out "Oh, okay so  this is the thinking process of that reviewer."   Therefore, we added some more aspect, but then  on the other hand, we remove other aspects,   because you have to read the reviewer comments,  not bullet point by bullet point but going through   and try to think "what is their thinking process?"  and therefore when they see too much detail, which   part exactly that person could be addressing?  When we do our responses to the reviewer comments,   we also mentioned that. Reviewer A, thank you  very much. Based on your comment, we added  

more detail here, here, here, and here. However,  this appears to be in conflict with Reviewer C,   and then Reviewers C, we say the same thing right.  So, we want the reviewers to know that there are   conflicting views; however, we  try to address each one of them.   I guess, English writing skill is really really  important. When the reviewer says too much detail,  

I don't think they want the author to remove  blocks of text rather than streamlining   the writing. The same message could be delivered  in 500 words, as well as, 250 words. Very often,   we see authors add a lot of adjectives or  unnecessary qualifications or repeating   very very wordy, so practicing English writing  skill would be very very important. Work with,   like I said, a good team. Some people are good at  methodology. Others are good at words, and plus,   you have different people reading through the  same paper multiple times, then people will   see "Oh yeah, you don't need this part" as well.  Very often, as an editor, I would tell the author,  

"This is too long. However, I'm not asking  you to remove blocks of text because then   the message could be lost." I guess professional  editors are always available -- some are better   than others, and I understand it costs money but  if, honestly, you think you're not a good writer,   it's very well worth the money to  invest in a good editing service.  

Sometimes reviewers will say "Yes, I understand  you use this particular theory, but why don't   you use that theory?", and we cannot use both,  right? So, again, we need to be not defensive   and try to reply to the reviewers scholarly that  is if the reviewers say, "How come you didn't use   this particular theory?", and we can understand  where that review come from because that's the   theory the reviewer is most familiar with or has  done work in that area. Then, before we respond,   then we have to have a really good understanding  of the theory that he or she mentioned   so that we can provide an intelligent response.  It could very well be another perspective or the   theory doesn't really work in this particular  situation. Before you can say that, you have   to really understand what that theory is about,  the boundary, the limitation, the most suitable   situation or phenomenon to be applied. Don't just  feel like "Oh why are you you picking me in terms   of the theory? That's what i decided. That's the  best. I know the best." That's being defensive.   We need to look at the theory that they mentioned.  Honestly, we probably missed it in our literature  

review. So, take a look at that theory. Have a  good understanding, and then, you can respond   intelligently. Either way by saying "Yeah,  we can do that in a future study" or you   can say "This is not really applicable to  this particular situation" and why. Again,   not only responding to the reviewer comment but  also address that in the manuscript as well.   Like I said, we do want to bring that up to  the attention of the reviewer and the editor.   I understand not all editor read all reviewers  comments closely before they send out for a   major revision decision. For example,  three reviewers, two of them say major  

review, and one of them say minor review. Oh okay  sounds good we'll send it out for major revision,   right, without reading the specifics. As  an author, we want to bring that conflict   to the reviewer's attention so that when they  get our revised paper they thought "Oh somebody   disagree with me had a different view". Then,  the reviewer may have a second thought, and then  

the editor brings that attention to the editor.  "Oh yeah, reviewers have different views." Then,   the editor needs to make a judgment somewhere down  down the road. So, as an author try to be smart in   terms of bringing the attention of the reviewer  and the editor and be nice in terms of responding   as well. Again, it is a i wouldn't say a political  process, but it is a process that needs careful  

handling, but I guess it is it is possible  to resolve, and very often reviewers,   the first time they say reject. I understand some  reviewers say, "Why do you send me the revised   paper again. I rejected the first time." Fine,  but other reviewers actually completely switched   180 degrees. First time reject, and I asked the  same reviewer, "Can you review it again because  

other reviewers thought there was potential" and  they become the first one to say actually accept,   right, so don't think the reviewer meant  evil. They just want to help, so yeah,   we should take the the process as a learning  process, and then just open communication.   That's great, yeah, I personally professional I've  been on your editorial board for several years,   and I did experience what you have explained,  and I think the process has been very enjoyable,   professional, and very constructive. Thank you  for your leadership, making the Tourism Management   an even greater journal in the field. I also have  another follow-up. You have touched down on these   answers, so the question would be I believe  would be from lots of our graduate students,   faculty members, from assistant associate to full  professor, we all want to know what would be the   do's and the don'ts while publishing articles in  tier one journals or at least trying to submit   the manuscripts to the tier one journals. What  would be the tips of do and don't. It's a very  

general question, but somehow, to re-emphasize  the importance of getting the manuscripts ideas,   the theories, the cases to be published within the  top tier journal. Starting from picking the topic,   I suppose. Especially nowadays, secondary  data and big data are widely available.   So, I see a lot of data-driven research. In other  words, when I get a piece that's technically   correct, everything is fine you know has all  the bells and whistles, use the most updated   big data analytics, and a lot of data charts  and graphs, and all that but that's data-driven   research. Does it solve a problem? Is there a  theoretical underpinning, right? So, what you find  

most of the tourists congregate in this particular  small area in the city, so what, right ?Starting   from having a research problem, a real life  problem. What what what question can you answer?   What problem can you solve, right? And then, is  there a theoretical underpinning? Yes, you find   a correlation between the number of arrival  and the CO2 emission in the particular city.   Are they cause and effect? Simply finding  a correlation doesn't mean anything.   Are there theoretical underpinnings? Starting from  the very beginning, I guess we all need to think   about what is the value of this piece of research?  Value in terms of practical and value in terms of   theoretical advancement. With so much data  available out there, it's very tempting to do   big data research, but then we have to go back in  terms of the the real contribution of the study.   Number two, don't slice the research into too many  pieces. I understand the pressure of publication.  

We all try to collect a big data set, and  then say "Okay, we can publish one two three   four paper out of this big data set." Well,  that depends on how you slice the research.   Does each piece have a unique angle that can make  a contribution right and how much overlap are   there between the different pieces? When you slice  the pizza or salami slicing, right, two things.   Then it's of no value, and very often, especially  for top one journal, as you know now, we can do   the the online search easily. Very often, I  can see, obviously, this is the second piece   or the third piece of a same database. Then, very  likely tier one journal editor will say "sorry".   It's interesting, but we would like to  be the first one to publish in a series.   Then you need to think about your  strategy. I understand some people  

traditionally would like to get small pieces  published first, and then say, "Oh we'll publish   a big paper in in tier one journal," but you  have to think from the editor's perspective,   as well. If you have those little things  published already quickly, then what's the novelty   that deserves the big piece to be published  in a tier one journal. It's the prioritizing   how many pieces can you realistically publish  from one data set, from one study, and   which journal you should submit first. If  eventually you want something published   in a tier one journal, you may want to consider  that as your first piece, rather than, subsequent.  

Nowadays, like I said, it's very searchable. We  will know this is the second or third in a row   of that similar topic published by the same  set of authors. That's just a strategy comment.   Obviously, you need to read the journal scope,  understand the scope of the journal now others   will say "Annals, Tourism Management, JTR. They're  all similar. They're all top tier." They're all   actually quite different. They have their unique   scope or the mission of the of  the journal . Take a clear look. Annals obviously is social science. Tourism  Management is more management focused,  

and JTR has a probably a more historically  marketing oriented because of the the   association with TTRA. I could be wrong, now,  with the new editors in place but understand   the scope of the journal before you submit and  follow the author guide. Different journals have   different requirements. Do you put a table in  the text or do you put the table at the end?   Very often, we try not to get back to the author  too many times before we send out to the reviewer,   because we don't want to upset authors with  little things, but if we say, I asked you to   number the lines, go back to the email one  time, and I asked you to reduce the similarity,   go back to the author another time. I asked you  to go back and replay the table within the text  

and also get very frustrated. Sometimes, we let  it go. However ,the reviewer will come back and   say "I don't want to review this." We're kind of  caught in between, so it will be really really   helpful if the authors can follow the author guide  for a particular journal and check the similarity   with previously published materials. This  is a big thing, now, for all the publishers.   The first thing we do is to check similarity,  and I'm very surprised some authors don't do   that before they do the submission. If we see  a similarity with a previously published work,  

let's say five percent seven percent, obviously  that raises an issue. Not necessarily, we'll   reject right away, but we'll look into that.  Are you slicing the research? Are you copying   other people's work? Are you not being able  to write in your own language? We will looking   into it. You don't want to raise suspicion from  the reviewer and from the editor. Check similarity  

yourself before the submission. After  you've been rejected by a journal,   please, don't turn around and submit to  another journal, using the exact same paper.   Being rejected by a journal, meaning the reviewer  or the editor will give you some comments.   Take their comments and make some revision  before you do the resubmission. That's   just respecting their comments. They must have  raised some issue that you did not think about.   So that you're not wasting their time, at least  you take your take their comments on board, and   then, make your paper better, so that when you go  to the next journal, you'll have a better chance,   and I understand some people say "Oh top tier  one journal rejected me even though the reviewer   gave me some comments, but i'm gonna go with a  tier two." They may not care. That's not true  

tier two journal, they still have to maintain the  quality, and you get the comments. Why don't you   make revisions that helps you make your work  better? We all want to publish the best work   we can. When somebody gives us free comments, take  it, and different journals have different style   requirements. Again, going back to the author's  guide. Very often, I get a paper, and I say "Oh,  

that must be rejected by Annals" because it still  follows the annual guidelines. The authors do not   bother to change the style from another journal.  Again, you triggered that reviewer. You triggered   that editor's suspicion of why was it rejected by  another journal? There must be something wrong,   so you will look closer into it. These are some  very basic do's and don'ts, and there are lots of   others. I guess just to do the best you can.  Have a good colleague to review the paper for you  

or very often, I'm sure, even in graduate  school, all of our professors told us you   finish the paper, you put it there, you  don't look at it for another week or so,   and then you come back with a fresh eye. Sometimes  it works, sometimes it doesn't. It worked for me   because I have bad memory. I have  horrible short-term memory. A week later,   I don't remember what I did last week, so I  would look at it from a fresh eye perspective,   but for people with very good memory, it may  not work for you. Then, you need to find a   really good buddy to help you out with  that. That's it, that's a quick answer.   That's a great answer, and also, you raise  the reality in academia because I believe   for tenure faculty members, there would be some  pressure to get survived a certain number quality   of applications, and for tenure faculty members,  also, have annual evaluation. So to get the   numbers, get the quality that's been sometimes a  challenge already to think about how can get the   publication strategically when you have got a big  data set, like Cathy, you mentioned. Sometimes,  

to chop into different pieces, it seems it's  okay in the past, but now with all the internet   checking it's not so easy compared to the  past, and plus in terms of editorial board,   there are certain same persons serving on  different editorial boards, so I'm sure you have   the experience, me too, that means when we review  one paper for this journal, and probably in two   weeks I got sent exactly the same paper, the same  topic from another journal review. They basically,   as you mentioned, if the authors didn't take  the comments or rejection seriously, just   resubmit they are going to get the same outcome  from the very similar editor's feedback. Absolutely, yeah, I was asked by another journal  to review a paper rejected by Tourism Management,   so, you know, what are the chances? Yeah,  probably zero, and another is also talk to   about sometimes, this is one area because for  PhD students, for advisor, sometimes they will   say "Well, think about how you can chop your  dissertation into two or three publications,"   so there might be something advisor and  advisee will need to work out carefully.  

Think about if this is case one case two? Do you  have sufficient literature review? Are you using   comparative analysis across different theories  and the evaluation? The new information   you are going to make contributions when you  chop your dissertation into two or three pieces.   There might be something. All different kinds of  researchers and PhD students, we can figure out a   way to do it -- not to fall into the trap that you  mentioned. Basically, it's from the same match up.   Do you have any thoughts on publishing  one dissertation and then turning one   dissertation into three publications? I mean,  it is possible. For some university, they even   required a student to do manuscript format,  right, within a dissertation you have paper one,   two, or maybe three, and then you wrap it up as a  dissertation, so it is possible, but like you said   you need to be very careful. The advisor needs to  make sure that each piece can stand on its own,  

has its unique contribution rather than a  lot of overlaps between between the pieces.   Thank you, so now our next one. You have  mentioned, earlier, you really enjoy, it's fun,   so could you tell us more about what do you enjoy  most about being an editor of Tourism Management?   Well, actually, I was quite humbled when I was  asked to be the editor of Tourism Management. It   is a long-standing, very well-renowned, respected  journal. I just found out that the first issue was   published in 1959. That's more than 60 years  ago, and as you know, nowadays people put a  

lot of not emphasis, but attention on the impact  factor. Historically, it has been one of the top,   at least, one of the top three in the tourism  area along with some hospitality type journals.   So, when I took over, I realized that everybody  says "Oh congratulations," but I really feel like   well that's a lot of work. So, I wasn't sure  if i was going to enjoy it or is it just part   of my professional service again. I wanted to  give back to the community. Since I took over,  

we expanded editorial board tremendously. I guess  different editor-in-chief work in different style,   but now, we have over 90 editorial board members  from 23 countries or regions. That's quite a lot   of eminent scholars that I'm working with on  a daily basis. That's really really enjoyable.   I get to know many of you. I know Dr. Fu has been  on the on the board for a long time. Longer than   I have, but as the scope of the editorial board  increase, I get to know many many people closely.

People I didn't know before personally  or people that I know better because of   the communication with them, so that is really  rewarding. I think I get to know more people,   but I would say another enjoyable aspect is I  get to read about really interesting research,   and I get to be the first one to read it. Before  the reviewer gets to read it. Sometimes, I get   really excited -- I say "Wow, that's really  interesting" even though i'm not the one to   judge the qualities of reviewers to judge the  quality, but I thought "Huh? How come I never   thought about that?" so that you know a light  bulb goes on, and that's really really enjoyable.   Like I mentioned earlier, I learned so much about  the methodology, so I feel the need so -- it is   pushed for me, as well from my personal  development, pushed me to learn new methodology.   Again, a lot of those pieces come from younger  scholars. I really appreciate the younger scholars  

putting their best work forward, especially to  tourism management, so that I can continue my   learning. Now the happiest moment as an editor  is when I accept the paper believe it or not. A   lot of people will think that editors take  the enjoyment out of rejecting papers. No,   actually the happiest time is when I accept the  paper. I was like "Oh, this is finally accepted."   I'm so happy for the authors. I'm happy for the  journal, and I'm happy for the future readers that   can also share this piece of knowledge. It's  the end product of the author's hard work and  

also the reviewer's hard work, so everybody  wins when a piece of paper gets accepted.   Also, when I accept the paper, that's for me  it's a recognition of myself as well. I feel   that way because I know that I have helped someone  to make their paper better and to get it published   in a nice journal, so that the authors can share  their work with the community. I do see being an   editor as a mentor. I don't see being an editor  as a judge. Right, so it's the mentoring process   combining the comments from the reviewers. As  you also mentioned, earlier reviewers could   have conflicting comments. Then, the editor needs  to make a judgment. Would agree with reviewer A  

or reviewer B? How is the author responding to  the different reviews? Do we have a better end   product? Communicating with the authors that's a  mentoring role, as well. All of these together, so   I thought being the editor of Tourism Management  is not bad. It's quite enjoyable actually.   I would have to say it's not necessarily somebody  has to be an excellent researcher to be an editor,   but somebody has to be a good manager and a good  mentor. A good manager of the relationship between   authors, and reviewers, and you know everybody  involved, and be a good public relations person,   because sometimes we get so many emails from  angry people. So, how do you calm them down?   So, that is I see as a managing role as well. I do  enjoy it overall. Wonderful, thank you, Cathy. So,  

this is a message for the viewers audience, and  also to myself. Today is January 5th 2022. Now,   I've been inspired. One of my resolutions for the  new year is, Cathy, I'm going to make you happy.   That means I'm going to make sure our team,  our publication, will be accepted by Tourism   Management. We want to increase the level of your  happiness. That's our one of our number one goals,   and another will be, audience, please do not  be the angry authors. Cathy is such a wonderful  

leader manager and editor for this top journal,  so please keep our communication professional.   That's very important. I know we are  running out of a little bit time here,   but I still have two more follow-up. Where did  you see Tourism Management Journal in five years? I would say continue to have a good reputation,  gain reputation outside of tourism. We do see   a lot more submission now from the general  management field, from the business school,   non-hospitality tourism scholars, so gradually  we're gaining that reputation and credibility,   but hopefully we will establish more  in the general academia beyond tourism.  

Obviously we will continue to push  the knowledge boundary. Hopefully,   we can publish some interesting studies that  are really of value and can be tested over time. We want to continue to strive for a good  satisfying publishing experience for the authors.   I understand some authors may see the  publishing process as being too long and   the communication with the reviewers may not be  very positive, constructive, but hopefully we   can continue to improve in that aspect to serve  the academic community by offering a constructive   and satisfying publishing experience for the  authors. And, I would really like to create a   sense of community for the tourism scholars right.  It shouldn't be a survival game. I understand  

that the acceptance rate -- the final acceptance  rate -- is very very low lower than 10 percent.   In other words, of the 1700 60 some papers  submitted, we only published less than 200   ,but it shouldn't be a survival game. It  should be a helpful, supportive community   that we learn from each other, we support each  other, and again reviewers are nice people.  

Otherwise, they will not be reviewers. They're  not having an evil heart and say 'I want to   tear your research apart," and authors need to  understand that. Obviously editor, like I said,   plays a role between the reviewers and the  authors, so hopefully, I mean talking about   five years, but that's a continuous process.  I would like to create a sense of community   that everybody feels like yeah, we're all  colleagues within bigger bigger tourism community,   and also, as an example, actually gaining  reputation and credibility outside of tourism. So,  

that's my humble goal for the next few years for  Tourism Management. That's awesome, I love your   humble goal, and I'll do my best to support you.  Out of my curiosity, do you think is it possible?   Because you mentioned about to expand the tourism  community, and you would like to have more   communities authors to join Tourism Management.  Do you think is it possible or is there even a   potential to modify the name of Tourism Management  to become Tourism and Business Management. That would be a tough one,  because it has such a good   reputation a brand recognition. There's so many  business management journals out there already.  

No, we haven't thought about it, but thank  you for raising that. Maybe in five years,   when the tourism management changes the  name, and we'll come back to this video.   One more thing is now back to you. Where did you  see yourself in five years. Other than retirement?

Then, you're coming to see us in Gainesville. I  guess stay relevant. It's such a rapidly changing   world, right. It's constantly changing, so I would  challenge myself to stay relevant and continue to   engage in lifelong learning so that i don't become  an antique. I hate to become one of those senior   scholars, and people say "Oh, she's talking about  the same thing again." I tell all my students if   you hear me talking about the same thing with new  no new ideas pinch me and ask me to retire. So,   I would like to stay relevant. Hopefully, I  can stay relevant still five years from today,  

and I really would like to see some real  impact from my research I've devoted the past   especially 10 years or so on a very focused  research agenda with a series of studies,   and hopefully in five years time I can see some  real impact, meaning could be picked up by the   government, tourism bureau, the industry to  change some of the policies, and you know,   at least take that my research output into  consideration, so that would be really really   rewarding to see some real impact, but then yeah  in five years time, hopefully I can reach that,   and I will continue to go out of my ivory tower,  talk to the industry people, and collect evidence   to see if my research really really  make any impact in the real world, but   again that's that's probably where I would  like to be -- to see my research actually being   adopted and make a difference in in tourism  policy or in the way industry practices. Dr. Hsu, I'm sure it will happen,  and for my own, limited experience,   I always think probably I'm the one to read  my own journal articles, even cite my own   journal articles, but until one day. I had one  publication published in 2003, and in 2009,   a CEO reach out to me, and I said "Where did you  find me?" -- from website from the economic impact   study in fishery management, and then that's  where I started to gain the attention from   lots of industries. Until right now, we are  still working on economic impact analysis. This  

is something been very inspired. I'm sure your  work your area is so important, and people are   following your lead. So, thank you so much.  Before we close our conversation, are there any   other topics that you would like to share with our  audience? Well, if if the audience are students or   junior researchers, I would just say be passionate  about what you do, be persistent. Very often, I   get young people to ask me: "So, how do you  become so "successful"? I don't see myself as   being successful, but they say "How do you become  so successful?" I said just be persistent. I say  

I'm here today because i've been here for over  30 years. You will be like me 30 years from now,   so be persistent, be passionate, and you know  Rome is not building one day, so you just continue   to do what you're doing, and do the best you can,  and there's no shortcut. Thank you so much. You   have been such a wonderful leader, and a mentor  in our travel tourism research. Thank you Dr. Hsu,   it's such a wonderful time with you to learn  from you directly, and I hope students, faculty,   scholars, and our industry leaders thank  you for watching us, and we hope you enjoy   this session as much as I have enjoyed, and we  wish you a very, happy, fruitful, and happy,   again -- happiness is very important -- happy  year to come, thank you. Thank you very much.

2022-01-30 09:20

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