From Cubicle to Cosmos: How Paul Savio built an Astro Tourism Business

 From Cubicle to Cosmos: How Paul Savio built an Astro Tourism Business

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The conversation drifted to you know absolutely  clear skies not a single cloud in the sky and   then I pointed to one corner and said  except for that bit and that's when my   dad said that's not a cloud it's the Milky  Way. The ASM (Area Sales Manager) was very   clear he said don't come don't travel after  dark to Lucknow. Better you stay there so I   said why? He said nothing much there was  another company's ASM was assaulted and   murdered some 8 months ago but since then  nothing has happened. 2015 end I got this,  

I I I felt something which I had never felt ever  in my life and something which I thought that I   would would never Venture into which was I decided  that you know I'm done with working for someone else. This is origin stories a show about Indian  Brands businesses Founders and how they got here   I looked up at the night sky and felt the immense  size of the universe you might have have you ever   looked up at the night sky and thought I'm going  to make money from from this I'm Ravi Kosik and   on today's show we have Paul Savio of starscapes  starscapes builds and runs space observatories   in the remotest parts of India Paul's mission  is to share his passion for Science and Space   with school children families and anyone curious  about their place in the universe he does this by   running astr TS photography workshops and Rocket  building sessions lacks of Indians have attended   his events come along as we follow Paul from his  IM am Kolkata days to his tins at Giants like   Nokia and Samsung to his first observ in utarak  the fascinating Journey Begins three decades back   in rural Kerala where a young Paul was visiting  his grandparents this is just after the rains   subsided and we were in The Terrace and uh we were  looking up and you know uh again I still remember   seeing stars like I've never seen before and uh  the conversation drifted to you know absolutely   clear skies not a single cloud in the sky and  then I pointed to one con and said except for   that bit and that's when my dad said that's not a  cloud it's the Milky Way wow and uh you suddenly   you know you get a you you get a perspective of  yourself uh which even at at an age of 9 or 10 you   can suddenly realize that you're just a spec in  something which is so vast right because you you   you can see the stars and stars are specs in the  sky but when you when you see the Milky Way It Is   you you've seen that in textbooks you've seen that  in pictures you see a big spiral thing which says   that you know the sun is a small dot on this huge  thing called the Galaxy and all that and suddenly   you're seeing that Galaxy it puts everything into  perspective it kind of gives you a a realism shot   and uh that was something which was uh a great  experience which still lingers today for me that   Thrill is something which I shared every every  time I've done a stargazing experience as either   you know someone who's just attending a stargazing  session or taking a stargazing session that that   thrill and that experience was something which  I could sense in the others and we shared it and   that that never dies and uh you had this great  experience around age of 9 or 10 but then when   you come back to Bangalore you're back in the AI  IIT R race right how did you carry through your   passion for Astro astronomy Astro photography  all of that through what for most middle class   bangalan is the rat race of academic experience uh  Bangalore of course has a huge uh has a pretty uh   good astronomy scene uh there are a lot of people  I I'm not talking about today I'm talking about   say 20 25 years ago today of course it's it's  peaked but uh it's always been the case where   uh to an extent we had the planetarium and it was  always quite vibrant uh there was the astronomers   the Bangalore amateur Association of Bangalore  astronomers which was also there it was also   of course there was also the you know the the  encouragement from home so dad and mom used to   encourage us experimenting in these things  and going out and checking out these things   and stuff like that there was also opportunities  like contests and competitions which could give   that exposure you go from Bangalore to Surat so  that's that's an engineering degree and as we   know most Engineers don't do engineering work  uh you went on to uh went on to write the cat   you got through I am alata uh at till there at  any point did you think this is a possibility to   be a business or were you still in the hey it's  something I do for 2 or 3 hours a week I still   need to like uh become a Management Consultant  or a salesperson or a marketing expert uh did you   have to choose between the two or very very clear  that this was a hobby and never going to be no no   this was definitely a hobby if you go back to the  school days it was that is when I was seriously   considering it as a career uh I wanted to get  into Aerospace or astrophysics engineering or   research in the field of astronomy but I didn't  find opportunities that I would want to pursued   I tried to look Beyond India but that was not a  thing which worked or possibly because of lack   of exploration or just lack of avenues to explore  right I didn't really pursue it you have a lot of   avenues today which weren't there 20 years ago so  take me through your time at Im calata so I know   that you wanted to get through I and you didn't  after 12th standard and uh it's the dream of   most people uh that were like us at that point  in Diamond Bangalore right uh but you cracked   uh cat which is point I'm sure you were top five%  of India at that point in time uh that nice thing   to say right but yeah I mean it's it's a tossup  at the end of the day I think the top 5% in the   country are a toss-up but I got lucky obviously  and it all worked out um I joined IM Kolkata the   thing is U what matters a lot in especially  as you go up to these levels is the P group   it's just selection bias you have Ultra smart  people who are today I mean 10 years down the   line I can say they many of them are CEOs many of  them are running their own companies and you know   how Uber successful people are and and they were  smart in school also and it was it was great to   interact with such people and that was that was  the part I loved about those two years right it   it worked out eventually for pretty much almost  all of us and we were that batch of people when   I think we were sitting for our summer placements  which in the banking sector because it's a finance   oriented I mean Finance leaning school right  A lot of people look at getting into the Leman   brothers and the Goldman Sachs of the world and  uh November was our placement September 18 18th   lemman declared bankruptcy this 2008 2008 and  we were that batch so we had a bunch of people   getting sitting for placements all like really  smart people who possibly would have had a very   very different career if they were you know  5 years earlier trying to get into a field   which did not exist because you suddenly had  Banks collapsing left right and Center and they   became extremely undesirable but in two years  time the market turned again and again we were   the beneficiaries of the turn so by the time we  graduated college the market was on the upswing   but I got hindan lever at that time and very soon  you know over those next one and a half years I   kind of realized that that's what I wanted to do  cuz you got through Hindustan Le in the first for   my internship for internship okay you know along  with that internship plus you know the education   which happened afterwards I realized that uh  you know what excited me was creating that uh   value perception uh through marketing and you  know you're actually showcasing what value you   have and and then seeing the realization of that  through sales and uh Hindustan lier is a extremely   prestigious brand at the IM from marketing yeah  it was it was for marketing it was a most sought   of brand at that time I think it still is  I'm not too sure how that's changed but it   is I mean it is the biggest fmcg in the country  and one of the biggest in the world right so it   is extremely sought after of course now today I  don't know whether the Amazon's of the world have   taken that space but uh yeah I I limited myself  to the marketing companies and I uh I managed to   score noia at that time and uh incidentally Nokia  was the most sought after company that year in   at least along with h and PN this is at the the  peak of 2010 yes and the peak very rapidly fell   because I this was the placement was in May and  by June people are asking why you joining Nokia   wow so again I got to see the fall of one of the  world's most prestigious brands from within so   Nokia uh takes you in for a national role and the  office is in guran okay uh but uh we get to do   one year of training 6 months I spent in a small  town called hardoi which is around around 100 km   north of lakau and the territory I handled were  from hardoi onwards all the way up to the Nepal   border three districts of uh up and you know zero  Hindi right now I know zero Hindi at this moment   and this is entirely Rural right so the average  price at that time for a handset uh which uh the   country used to sell was around 3,500 rupees or  4,000 rupees and my uh average price was around   1,200 rupees because it was as rural as it could  get and uh the ASM was very clear he said don't   come don't travel after dark to L now so better  you stay there so I said why he said nothing much   there was uh another company's ASM was assaulted  and murdered some eight months ago but since then   nothing has happened so I don't think you should  worry about it but just don't you know just be   safe I was like okay I think that's not something  I'm used to anyway so I decided to stay in small   town which is a big deal for the small town also  so even my Distributors never hosted a sales   manager and Nokia was for the last 10 years was  the thing which made their lives right it kind of   built them from ground up to the millionair they  were at that moment so on your first day uh you   have a meeting with all the dealers and obviously  they'll speak in Hindi how did you communicate um   in fact I remember the first meeting um with the  sales team and these were the the some of the best   guys in the district or in the state actually uh  one of them who was who won awards and all that   so I was talking to him and basically we started  discussing and then I asked him uh uh I wanted   to check what his uh what the performance of the  top selling model at the time it was a phone call   Nokia 2690 it was a 2,000 rupe phone or something  and it was hot selling product across the country   so I asked him that's usually your benchmark  you how the sales was going so I asked him 2690 sales he had a blank look  on his face and he looked   at the distributor then the distributor looked and said that's when I realized we 269 in Hindi they  say 2690 so it is chab and and I knew numbers from   1 to 20 I didn't know anything beyond that at that  moment I still remember taking my phone with its   3G newly you know rolled out 3g connection and  sitting over there and opening a website which   showed numbers from 1 to 100 and sitting and  mugging up the numbers from 1 to 100 in the   next one hour wow cuz that was it that was the  language you had to learn and uh it really felt   uh like you were in the deep end of the pool with  you know with a life boy around you cuz there was   there was a support system but you had to learn  to swim and uh I had a town which was right at   the Nepal border I used to go there and you could  see the Border check post and stuff like that so   it was quite an interesting experience for those  6 months kind of set me up for the next two stins   I had with Nokia the next one was in Andra for  another 6 months and then Punjab for another   six months so it was all over the you know three  different cultural centers uh which I got to see   in my first job itself so it was it was a good  experience there I saw another part of India and   Border Town so I did my trips to you know Amritsar  and saw Jalia wabag and waga border and all that   so it was it was fun while it lasted what was the  collapse of Nokia from the inside like because uh   we it's easy to forget now but at that time Nokia  was probably larger than what even AIS today   right they were in probably every country in the  world except North Korea so what happened Nokia   was one they stagnated internally there was no uh  Innovation happening they also kind of got uh too   big basically as a company uh it became Behemoth  and it wasn't really Moving Innovation is stifled   two is uh on the handset side Samsung got in so as  devices they started assaulting Nokia brutally so   uh you know basically go to retailers and give  Nokia gives 2% margin Samsung gives 10% margin   right and Samsung has starts paying for visibility  and stuff like that and poaching Distributors and   retailers completely and on the software side uh  you had on the premium side you had Apple getting   into the picture so all these things happened  at the same time noia stagnated plus Apple and   Samsung and Android hit at the same time so within  that span of 3 years uh the the consumer just   shifted base and I switched to Samsung in 2013  correct and yeah how long were you at Samsung   uh Samsung was again 2 years but Samsung was  interesting because I worked in a European company   and then an Indian company and now a Korean  company so an East Asian company it's a completely   different Paradigm they're very clear about what  they want and they're very clear that if you don't   deliver you leave and uh they have very clear set  rules you stay within the rules and you perform   you go up you stay within the rules and you kind  of manage your way you can stay on you break the   rules whether you're performing or not you leave  and and uh we created a program which is alive   even now as one of the most significant uh retail  loyalty programs for the mobile industry could you   explain what that means what yeah so essentially  what we did was we said uh if you are my top   retailer I can give you more money but then uh  anyone else can come and give more money to more   more than what I give you right so if I'm giving  you 5% margin on my phone I someone can come and   give you 10% margin when you a retailer It's the  final shop on the road the shop the shop who you   goes and purchas so this is the offline market for  Samsung where Samsung through its distributor s to   the retailers and uh and these are the individual  retailers I'm talking about not the big chains not   your chromas and your uh uh you know um what do  you have sangas and pvas not those guys it is your   individual retailers and there are quite a few of  them because the big guys us to do an average of   around 70 80 lakhs of uh revenue for Samsung alone  per Outlet per month wow and uh Samsung used to be   third so if you're talking about 80 lakhs you're  saying on an average they would do 2 and a half   crores of Revenue so if you're talking about 2  and a half crores of Revenue and even if they take   back say 5% of that 12 and half lakhs of profit  every month which these Outlet book right and I   don't think you have too many msmes which do that  today and and they used to sell All Brands so the   idea was get the Loyalty of these Brands to push  your of these shops to push your brand because   they have a spin-off effect to the rest of the  market if uh the top shops start talking about uh   OnePlus then people will start looking at that say  okay great so this guy is selling OnePlus maybe   I should buy a OnePlus and then go possibly to a  smaller store or in in a small town and you know   buy from buy that brand so that Network effect  of Brands is very important for these Outlets   which is why uh companies spend a huge amount so  if you go into any of these big Outlets you'll   see uh you know huge kiosks inside the store  you'll have boards you'll have demo devices   which you can go and play around with all these  are company sponsored and companies spend a lot   on these Outlet simply because of that so what we  thought was instead of giving that for the outlet   there's a business aspect which we are doing let  that be the hygiene Factor what more can we do   so that's when we started talking about how to  engage with the retailer on his personal life so   we started giving them benefits which they could  use when they go out in a holiday we gave them a   conci service we gave them special uh benefits  for you know shopping vouchers and stuff which   their or Spa vouchers which their family with  their wives or Sons or daughters could use we   gave scholarships for the kids I'll give you one  example was in I think Hui or belgum or one of   these places where uh all the business happens  on the main streets and they decided to dig up   the road so all those Outlets had to shut down for  like 6 months wow and those 6 months the threshold   for invitation was historically you do around 50  lakhs of business or something like per month and   these guys dropped to something like 2 lakhs  or three lakhs and we invited them back into   the program saying that we know why you had this  problem that moment when they got invited it was   a huge spark of loyalty for them and they kind of  swore by Samsung after that and uh we we gave them   a lot of family time so we used to actually have  a monthly dinner for the dealers so they could   take their family their wife and their children  out for a dinner we used to send a a MK or a BMW   to their house and this is in non-metro India  where yeah yeah it will be in small towns and   stuff like that wherever we could if if it wasn't  a MK or we used to get the most Posh vehicle for   that town it matters that the neighbors see them  yes there'll be one guy who goes there he give a   bouet to them invite them into the car and the  car will go to the best hotel it's a five star   hotel or seven star whatever go there and there'll  be a separate table set out for them menu will be   given to them and then there'll be a photo up  at the end of it which will be printed out and   given to them and stuff like that so those kind of  experiences came in right holiday and stuff like   that and the other thing was every company was  giving holidays uh for the dealers what we said   was we'll give you lounge access so even if you're  going say Samsung or whatever Micromax or whatever   some other brand which gives you a trip you go on  a Micromax trip but you access the launch because   of Samsung so you stand out even from everyone  else because you're a Samsung loyal dealer so   those kind of differentiations we started creating  and uh it is a very exciting phase for me because   I started understanding something which all of  us intuitively know how to get people how to make   people feel good yeah that is a good experience  which went on till around 2015 by 2015 end um I   felt something which I had never felt ever in  my life and something which I thought that I   would would never Venture into which was I decided  that U you know I'm done with working for someone   else were you tired of bureaucracy or were you  disappointed by this just money or did you have   like a quarter life crisis or was it more like I  just want to do something under my own banner I   think it was a lot of the first point the diet  of bureaucracy thing it was um I mean it's not   the red tapism alone it's about the fact that  there are a lot of vested interests which you   have to play around with which could actually  hinder everything you want to do even in a   extremely process oriented company like Samsung  that that used to happen it's like you having a   motor race and the drivers have to basically think  of removing the trees from the road being the main   challenge rather than actually driving towards  the Finish Lan that was the feeling I had so I   thought let's try out and see if we can you know  make it big on your own uh whole other battle uh   the idea there was this is something like a go to  market consultancy essentially what it means is I   know the market in India uh for this particular  segment of the industry let's say Electronics   uh you are an electronics brand sitting in China  or us or Europe or Somalia or wherever you want   to get into India now if you have to enter India  what you need to do is first of all come here and   understand the market yeah right and then bring  your product or adopt your product to the Indian   market then set up a sales uh Channel marketing  all that support and stuff like that what we   said was we will do the second part we will do the  market understanding you just bring your product   okay bring your product and obviously put in the  money but the business will help you set up here   because we know the market and that was the Crux  of water GTM consultant consultancy was we started   working with a couple of brands with a couple  of exercises which went off pretty well and then   there's one uh company which was in the field of  mobile accessories so basically phone covers and   chargers and cables and power Banks and so on and  they said they wanted to start off in India and   we helped started by getting some Distributors  on board and for 6 months that business went on   so basically there was sales there was everything  which was happening and then um after that they   came and said why don't you just setting it  up and handing it over to us why don't you   run the business here when you say accessories  uh like what are are included and yeah so your   phone covers your chargers your cables your power  Banks so it took a huge space around 20,000 ft in   GGO Factory space put up the assembly line six  assembly lines and all that Brands which were   China based they were they were sending the raw  material we were assembling it here and we decided   to build the business up here that was my next  3 years of uh life in the industry you ran this   business for three years on behalf of a different  brand but you were like the local CEO uh yeah so   operations basically so we uh the brand was still  brand which was established because it was selling   uh earlier in India and uh yeah so it was their  brand which we were licensed on it was not that   we were a manufacturing facility for that brand  it was more like we had taken the license for   that and the pnl was ours so we used to invested  it was not it was not like uh they were paying   our salaries or anything got it so it was it was  still taking the market risk and the yeah yeah   everything was us so we used to actually buy the  products from them so their involvement got over   the moment uh we paid for the raw material how did  your first uh stint into the entrepreneural world   as compared to a corporate world at at the end of  three years it actually uh you know it it got hit   really bad during covid till 2019 we had our ups  and downs both in terms of you know the market   changing uh moving away from mobile manufacturing  of power Banks and so on and one of the things   which happened was people stopped moving around  right so people stopped uh requiring power Banks   so when no one requires power Banks is nothing  for us to sell CU our business is pretty much uh   manufacturing was power Banks and chargers and  power Banks was around 90% of our Revenue kids   will never understand how crazy it was just that  I'm not talking about those two years I'm talking   about that that one month after the lockdown was  announced and that that craze of you know even   even people who are extremely privileged like  us uh we are so used to ordering stuff home and   then ordering wasn't happening and uh as you go  down it BEC becomes so exponentially more complex   and heart- wrenching as you go down the you know  the social pyramid right and it affected us in a   lot of ways because we were still financially  manag managing well off and stuff like we are   obviously we are wealthy enough to tide through  these things a lot of our employees weren't and   especially in the factory L of the labor wasn't so  it was extremely painful to let some people go but   the bulk of the team we kept on and we continued  paying salaries for as long as we could some of   them uh especially uh the labor was usually from  up and Bihar so they had to go back home we worked   with flip cart in developing some audio range and  all that because that's when your wireless started   picking up your true true wireless earbuds  and stuff like that so a lot of products we   launched I think six six products I think across  uh flipkart's portfolio including their own brand   hrx and all that uh but it didn't last and uh when  when you have to shut this mes down did you take   a break before you started star capes or like no  actually so starscapes happened uh it it kind of   H it overlapped this in a very very significant  way so we were sitting over there and then rash   is talking about astronomy and that's when I found  out that he was also an amateur astronom and uh   he had a cottage in this place called kasani in  utarak it's a small town around gets around 2 lakh   tourists it's got what 10,000 people or something  who live in that place is it like a religious   place or is it like a station it has a combination  of both so there is a small Temple and there's   it's also it's like a a lot of the trekking  community comes past that place because there   a lot of tracks around that okay so they do a pit  stop there essentially and there is some there's   an asham there it's it's a it's a small town but  two lak is a very small number actually if you   think about it so this is his personal Cottage  like for him to uh basically like a Sumer house   kind of thing okay so uh there he had a telescope  and uh that house when he was not there he used   to let it out on Airbnb and so on and guest who  used to come there used to love seeing through   the telescope uh what Ram thought was you know  why don't we just open this up so he got a small   rooftop on one of the restaurants and got it built  up basically put four walls in a roof which could   move mounted the telescope there started ticketing  those experiences we trained some local people to   handle the telescope and taught them about the  night sky and stuff like that and they used to   conduct the shows so essentially it became like  a show so basically what happens is you go in   you get your ticket you go into that place it's  like a four walls and a roof right with a dimly   lit uh place and uh there's the telescope  in the mid and then suddenly the roof opens   up and all you see above you is the night sky  I'm a treer in utak how will I how will I find   out about this that's local Discovery so we just  got the local touris and travel the taxi drivers   the auto guys the hotels nearby we just told them  that this thing is there during their experiences   essentially there is one person who is an expert  who we call the Star Guide who explains the night   sky so he teach he talked to you about the stars  and constellations and planets and you know how to   identify them what they signify what's the stories  behind them history mythology science everything   it's like a whole story narrative which is built  up it's like a half an hour chat which happens and   that's the bulk of it and then afterwards you get  to see a lot of the objects through the telescope   whether it's you know the moon the creators on  the moon or the rings of Saturn or the satellites   of Jupiter some deep deep space objects like you  know some galaxies and star clusters nebulas and   all that stuff and at what time or at what point  did you realize that okay this can be more than a   passion project so one is it kept growing so just  for an illustration we we had priced the ticket at   100 rupees or something 50 rupes or something  the first year we brought it up to 100 rupees   150 rupees the next year uh the customer base  kept growing we brought it up to 350 the next   year it kept growing brought up to 500 rupees the  following year and it still kept growing it's it's   around 2019 where I said you know I'm tired of  this so I don't really want to continue with this   mobile accessories of course I did continue for  another two years because that covid happened and   then we had to keep that thing alive or help to  wind it down and stuff like that cuz the concept   was simple concept was open up in a place which is  which where people people visit so we don't have a   Drive traffic there it just has to be discoverable  and it has a fairly decent night sky so you give   a night sky experience but for people who have  never had a night sky experience correct so your   Baseline is low we went we identified uh a partner  who would help us set up in nital we identify the   location commercials are drawn out we had to sign  the agreement and Co struck wow so this was in the   march of 2020 and uh our big season is the summer  summer of 2020 went out out of the picture we had   uh team which is set up uh and we had no business  2021 summer also went in with the Delta wave at   that time so we didn't have uh any uh business for  two years so how did you keep your team engaged   for that time it was very difficult so we tried a  lot of things we uh some of them uh I mean a lot   of them went back home and then they came back uh  at the location they tried a lot of V variations   you know like uh some of them are Engineers so we  they rigged up a system where uh with the Wi-Fi we   didn't even have Wi-Fi we used to mobile dongle  thing and from there you know uh through the   telescope connect a camera and then rig that and  uh put it on the internet so do something else and   at what time did the traffic to these locations  begin to recover and just and why Nal uh why not   any other part of comfort zone because it was just  we didn't want to stretch ourselves too th we were   already there in kasani and the thing is even I  was there in Delhi at that time okay so uh with   covid striking I moved South and then we started  exploring opportunities in the South so uh 2021   immediately after the the Delta is when to answer  your question when the traffic started recovering   the problem with our calendar was we have an April  May June and then we have a July August September   where shutdown because of monsoons so July August  September of 2020 and 2021 were when Revenge   tourism peaked but the problem was those are times  when we were shut down finally in October of 2021   we opened our second Observatory uh that time  we incorporated the company starscapes and uh   we structured it uh with the objective of creating  astronomy experiences and making them accessible   to everyone the core of that whole thing was  astronomy experiences for everyone right so it's   not that what we doing is uh very very different  from I mean it's not a groundbreaking new thing   which we bringing into the world right stargazing  is one of the oldest things which have been there   like meand thirs have been looking up and doing  stargazing so it's nothing which is new what is   new is the accessibility so what do you need for  stargazing you need clear skies now where do you   get clear skies obviously at inaccessible places  so the clearer the sky the more inaccessible   places I it's directly proportional so your best  stargazing you go to Google today and see what are   the best stargazing sites you'll get ladak you'll  get Andaman you'll get spiy it's easy to say that   it's very difficult to get to any of these places  so what we said was we'll we'll tie up with some   you know some local Resort or something which  where we could start the operations and so we   started talking to Club Mahindra and Miki in  G and uh they said okay let's try it out now   so my staff set up an observatory experience  within Club mindra property Wonder in Miker   and uh it was a great experience went off very  well so well in fact that Club Mahindra said why   don't we tie up nationally wow all the yeah  so on that one month's sample uh so we tied   for all the centers essentially there are 38  centers uh it wasn't viable in places where it   is too many you know too small so we said we  will look at the big centers and five of the   big centers we opened up our uh setup so you had  you started starscapes practically in the middle   of the pandemic uh it began to go well you had  your Delta wave and then now you just try one   month with Club Mahindra and then they want you  to scale across their entire portfolio and the   story didn't the hiccups didn't end there because  end of December is when they said let's scale up   and January February was the Omicron the third  third wave so we had another two month pause uh   thankfully by March it cleared up and we opened up  at um pondicherry at munar Goa varka Beach and one   more location in Kur which is at barit around 30  km from M so if I'm at Club Mahindra Goa I am at   the beach till like 5:00 p.m. 6 p.m. 7:00 p.m.  I go back I'm practically thinking two options   are Netflix TV shows uh I can't enter the swiming  pool I can't enter the beach uh after a particular   time or starcaps right what makes a family or a  couple or a guest at that location consider St no   so actually the first thing is that right I mean  the the option of uh sitting in the room is not   what people come do these resorts for because uh  like I said that go back to that uh that metric   of accessibility and this right when people come  to to these places what they want to do is they   want to have new experiences uh it's not a a great  Tech experience they're coming for it's a nature   experience they're coming for which is why they  go to the beach right because people want to be   outside and uh that's something we kind of tap  into which is why your Netflix may not be the   competition what could be the competition is  sitting at the restaurant and you know having   a meal that could be the bigger competition  and what we did was we started stacking a lot   of experiences during the daytime okay so we  don't restrict our experiences to stargazing   of course stargazing happens which is the most  uh you know the coolest thing to do but uh there   is a star during the daytime so we do have solar  observations during the day so on the telescope   we fit uh the solar filters and uh you can observe  the sun through the telescope you'll see sunspots   and stuff like that in fact now we have new tools  with which you can observe prominences you can   observe flares and you know the actual structure  of the Sun and stuff like that from the outside   who who's the Target customer in this is it a  family uh is it a family who's not in science   but they want the kid to be interested in science  who typically is the user of yeah so actually it's   a combination of both see ultimately what happens  is a lot of people relate to this because of many   reasons one is when I was a kid I had gone like  me personally right I had gone to my uh you know   grandparents place in a village small town and  I saw the skies I never never seen that since   I moved to moved to a Metro so now I want my  children to see that so I one of the target uh   targets for this so I'll push my kids in there or  I might actually want to go and see some something   which I had enjoyed when I was a kid uh so both  these are huge and the third is U kids who want   to generally do activities so while we do the  solar observation and the night sky observation   we also have workshops and uh you know activities  for children like making your own Rockets you uh   making spectroscopes Sund dials you know pinhole  projectors and stuff like that so we take simple   stuff like you know take a kg cardboard roll it  up put a cone and put the fins and connect it   to a pipe and then connect the pipe to a bottle  jump on the bottle the rocket goes up right so   that's a rocket Workshop while you're doing that  while you're having fun doing that you're also   learning about how the fins affect the flight the  trajectory how the core nose core is important and   stuff like that and those kind of activities kind  of get stacked up during the day the second thing   is we we working very closely with the government  of utak right now the government wants to promote   astr tourism and uh they've identified certain  districts and certain sites where the sky is great   and there's no other tourism you know reason so  for instance haridwar is you don't need to promote   tourism in haridwar right that's done it's been  done for the last 3,000 years you need to look at   tourism somewhere else nital also has its latent  tourist spacee but a lot of districts have nothing   and uh when there's no um economic tent pole you  need to find one and astrotourism would work in   certain places especially added districts or  towns Villages where you can't grow anything   you can't do anything else you find a reason to  promote tourism got it uh you mentioned that uh   there's C I mean there's madikeri there is Goa  and a couple of places right but I would assume   a madikeri and Goa compared to an anital or ladak  would just polluted with light right do an extent   you're right in about Goa but again that uh the  places we are looking at is South Goa which is   also within Resorts right so it could to a certain  extent have that clear sky uh there's a metric   it's called the bottle scale ble it's essentially  it's a scale of brightness so your nine is your   basically your indan nagar and one would be in  the middle of the ocean or something like so   uh we look at around four or five anything lesser  anything lesser than four or five is still okay so   go out fall around four and a half five oh nanital  would be around surprisingly would be around three   and a half four uh kasani is two Marik is the  odd one out it's two it is surprisingly dark for   a district headquarters uh the reason is because  it's it's forested and it's it's it's filled with   coffee Estates so it's a very very dark sky  surprisingly dark for something which is so   you know critically populated when you start at a  center like madikeri how do you acquire like your   first customer or your first show basically we get  hotels nearby uh aware of the fact that uh there   is something here uh we get the uh taxi operator  the tour tour and travel agents nearby who do that   and we do a bit of branding online so so this is  referral so when somebody asks an at the railway   station or the airport uh what else is there to  do in the city you basically they refer you yeah   and that's a huge driver actually we we don't  we don't understand that ecosystem because we   not part of it but when we do get into that U see  ultimately a hotel a hotel not a resort like uh   say a club MRA or a Taj or anything which wants to  keep its guest within it but a hotel where people   just come to stay right their first thing is when  they go to the uh the reception desk and say what   is there to see here the person there needs to  give an answer which is going to be useful for   the guest do you have the ability to get somebody  in Bangalore sitting to now visit K just for you   that's going going to be the next thing cuz Miker  our own Center is just start is just starting   I think October is going to be the first time  we're going to do that but uh we haven't focused   on getting people from uh Metro from Delhi to  nital or mukteswar Bangalore m is going to be   the first attempt we're going to do it because uh  one is we've generated enough content and enough   interest by talking about our three platforms  there and two is uh since all the big uh Resorts   of Club Mahindra and we also have a tire up at St  reges in Goa so we do have some level of salience   here we have not invested Ed in that in terms of  building the brand but that's the next big push   which we'll do and we think that we'll be fairly  successful moving people from Bangalore to medic   because of the accessibility uh from the boy who  saw the Milky Way at rural Kerala to cracking the   cat to joining Nokia which eventually imploded  to then starting a first company which may or   may not have worked out the way you wanted how  did you expect this journey to be and how has   it actually turned out well um a lot of it was  uh take as you go so it was uh decisions not   accidents they were all decisions but decisions  were made uh in in a short time span right it   was when I was growing up it was okay should  get into the field of astronomy professionally   that didn't happen got into engineering okay  then let's become an engineer let's get into   signal processing and figure out something in  electronics that didn't happen and then realized   that consciously decided to move from there to  management got into management wanted to make it   big in corporate then consciously decided that  that's not my cup of tea moved to Startup then   did something which I was comfortable in which  was mobile accessories decided that it's not   exciting enough iously moved to something else  now I I don't know what the next step will be   but it will again be a thought out decision but  it may not be something which I can predict today   I can't say 5 years from now it's going to be how  many centers does starscapes have today how many   projects how many employees and how many families  do you touch in a year or customers and where do   you see that maybe like even two to three years  down the line we have three observatories and uh   two part two smaller uh setups Miker will come  up with the fourth big Observatory we have it   in kasani Bimal and mesar the the three ones  Miker will be the fourth UTI is currently we   are revamping it so it's I'm not counting it here  apart from that we have a partner observatories in   six centers which we will hopefully be growing  to another you know seven eight more over the   next 3 4 months spreading it out in mikar a little  more UTI should start soon uh Coastal Tamil Nadu   towards piceri and up to mahabalipuram there  are a couple of Partners we're discussing with   and uh an exciting thing right now is to open up  in andman Port Blair so there there's a couple   of there's a partner who's talking to us who's  potentially trying to partner with us uh a few   few more business models which you're exploring  is essentially to have um have a training program   for people in small towns and Villages uh to learn  about astronomy so that they can go back and open   their own Center so if if I'm having a small home  stay in um in some small village uh I get five six   tourists every uh every month or something like  that right this is a particularly tough time for   anybody who who is interested in science right  uh there's a lot of fake news there's a lot of   controversy around vaccines or alternate forms  of medicine Etc uh is that a factor for you to   pursue this uh this project it is yes and um I  think the only way you can uh I I can give you   a lot of information and you will never be able  to judge for that judge for yourself whether that   information is right or wrong right uh but once  you experience it it becomes personal and that is   the core of starscapes because we want to give you  that experience once you experience s we do have   people who come when they observe the observe you  know Saturn for instance people refuse to observe   Saturn and some people when they observe the Sun  or something they'll remove their slippers and   then observe the Sun but that's fine but the point  is at the end of the day you're learning that this   it is it is it's not it's not reducing what our  ancients taught about these things right they   they call them gods for all practical purposes  are those are awesome things your son is not a   small disc in the sky it is something which  is so colossal and it is the reason for the   existence of the earth so these are things you'll  actually understand you'll understand the science   behind the beliefs which we had so we don't want  to counter those beliefs we want to kind of build   on top of them we'll never say you're stupid for  believing cuz that's that's wrong awesome it has   been wonderful having you here Paul and thank you  so much for sharing uh your struggles and your   journey with uh which led you to starscapes  yeah thanks a pleasure talking thank you

2024-03-05 03:33

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