Why Refresh and Replace Outdated Technology with Juniper Networks | CDW
Good afternoon, everyone. Thanks for joining or might be morning for some of you still. Thank you for joining.
Let people trickle in for a few minutes and. Good afternoon, everyone. Thank you for joining. Think we'll give it maybe another minute and then we're going. All righty.
Thank you everyone for joining. My name is Punita Bhatt and I'm a Juniper Networks partner account manager working directly with CDW, and I'm your moderator today. So on behalf of Juniper Networks and CDW, we want to thank you for joining our discussion today. Today we're chatting with you about why you need to refresh your network and update your technology and how Juniper and CDW can help make this process.
Seamless, scalable and cost effective. With little to no downtime, I'm honored to introduce Sudheer Matta Juniper, Senior VP of products. And then we'll hear from Jason Palkovis, a senior specialist from Cdw's small business integrated Technology Solutions team. Please make sure to answer any poll questions that I'm putting out there for some participation. As a thank you for this, for joining us today, we're, you know, make sure to stay.
The end of the presentation, we want to make sure you know exactly how to get your free Juniper CDW Co branded Stanley Cup. If you have any questions, also, please feel free to enter them into the chat and we'll help field those questions. So now to kick things off, here's Sudhir. Awesome. All right. Good afternoon.
Good morning, everybody. Thank you so very much for joining. My name is Sudhir Mata. I run products here at Juniper's Enterprise business, so that's wired, wireless, SD, Wan, NAC.
Thank you so very much for your time. I know there's a ton of webinars out there, but we really appreciate you making time for Juniper and CDW. What I'm going to walk you through is how do we how do we build your network for the next? Decade in a completely different way than you have done in the last, you know, iteration in the last five years, 10 years, right? So a little bit of intro for ourselves. You know,
we all basically used to run the largest business in the industry, Cisco's enterprise business. And then we came off and and we actually are the guys that acquired Meraki to Cisco, all of Meraki used to report into Sujay. The CEO of Mist. So we're talking about a company mist. If you have not heard of mist. Then your your in for a surprise. You're in for a treat today, but basically juniper required mist in 2019 and that's where sort of the story started is, you know, this next generation wired wireless, you know, absolute game changing network technology.
And you know what are we focused on? What did we start about? What? Why did we even start this company missed. And the answer is we wanted to understand user experience, right? How do we actually deliver better user experience? I can imagine many of you that have that support teams zoom calls today. You know someone somewhere is complaining.
Oh my, my team's called. You know, I was on a call with five other people and suddenly, you know, you know, my call. The video was stuttering. The voice was.
Was breaking. Something happened. How do you get to the bottom of that today on your existing network? Very, very hard. You end up being the integrator for the technologies and what I want to show you today is you don't have to do the heavy lift the your network for the next decade should be able to do the heavy lift for you. And that's what we're here to talk about, right? So so how does AI put put things together for you, right? In the wired wireless space.
There's only one magic quadrant that matters, which is the Gartner Magic Quadrant for enterprise wire and wireless. Juniper sits right on top of that. But if you are a large enough, you know you know network and if you want to actually deliver location based services, juniper is the only networking vendor who's a leader in that space. Literally, you know Cisco is, is, is sort of a a niche player in there and nobody else even exists on that, right? So if you're thinking of your network of the next decade, you're at the right place. This is this is. This is the place to be. Now. In terms of what I want you to count on when you deploy a Juniper Miss network with CDW, what are three things that you can absolutely count on that you know that will deliver value for you #1 I I promise you we've seen this in every single.
Customer deployment and this is a take it to the bank kind of promise it'll be the fastest roll out you've ever done from a wired wireless SD Wan deployment. In perspective, it'll be the fewest user complaints you've ever gotten on your network ever, right? And so that's a big that's a big bold statement and and. And I'm gonna prove to you in in, in the demo how we get there and then of course this is the most digitized platform in terms of APIs and automation location based services and all this kind. Of stuff, right? That's my bold. You know. You know, big, you know, statements that that you can expect.
Well, that's great. But who are the companies that actually do business with Juniper? Who that have actually gone down this path? If you use ServiceNow for example, in your enterprise, you know they've gone down this path with us. With Wired Wireless, SD Wan Naq the whole 9 yards, right? If you actually think of the the gap retail stores, we displaced 24, 000 Meraki APS, you know across the the entire world with exactly the same number of APS with mist and they see a 85% fewer truck truck rolls. To stores right? And again, I'm not. I'm saying many of you may not be as big as some of these enterprises. I want you to know the same technology that that that we've deployed at the largest of the large enterprises in the world can make a difference for your business in terms of making it.
You know, fewer complaints and you know easy to operate and completely automated, right? That's what this is about. And then. The the the outcomes that we talked about, right? Average time to, you know, close a couple ticket. We want that to be really, really down, meaning in this particular global logistics company. The mean time to close a ticket before Juniper missed 48 hours after Juniper missed 4 hours, a 96% drop in the amount of time it takes to close a ticket.
That's a 55, 000 access point deployment in 130 countries. If at that scale we can bring down the meantime to resolve a ticket, we could do that for you, right? So. Again, these are the outcomes we we can drive for you. So what is it? We were talking about, we're talking about Wi-Fi. We're talking about switching.
We're talking about St. van. We're talking about naq, and we're talking about data center, right? So this is the portfolio that I'm gonna talk you through, walk you through and and basically underpinned by a Marvis conversational assistant like you see a chatbot here that you can talk to your network. I'm gonna show you the demo of that.
So with that, let me jump into the demo and and and take you through. Sort of. How does this all come together right? So so when you deploy a juniper net? Work. What can you expect?
What should you actually see? How should you actually, you know, consider this transition from your existing vendor to to juniper mist and and how do you actually get the outcomes that that I just proclaimed that that every single one of our customers gets, you know at scale, right? So so here's what we. Going to do, we're going to walk through the the entire dashboard and. And and really, you know, I'm going to give you a walkabout of the Wi-Fi switch. Kinda network in a short 15 minute demo, right? So Punita and Jason, you can confirm that you received my demo now. Yep, OK.
We got ya. Yes. Very good. Yes, Sir. OK, excellent. Very good. Thank you.
So basically what it is is when we started the company, you know we were sitting in in a customer network operation centers and and essentially we were, you know listening to calls and trying to understand you know what are the top 10 calls that you receive on W? Fi on the wireless network, right? And so we would, we started with Wi-Fi. I'm gonna take you through the whole journey. You know, hang with me on this thing, right? So we said, OK. What are the top 10? Kind of calls that you get on Wi-Fi, and one particular engineer in South Africa, he said.
Sudhir, if you're starting a brand new company and and and you want to solve Wi-Fi problems, here are the two only two problems I have for you to solve. Problem number one, he said is, hey, you know, people call in and say I can't connect to the. Network we've all been there, you know why? Doesn't. Why can't I connect to the network and the only other problem? He said in the wireless networking.
Industry is after if I can't connect or, but if I'm connected then the second only other problem, he says. People call in and say, hey, the Wi-Fi sucks and that's all they know. They don't. They couldn't care less what a Mac address is. They don't understand what what a DHCP service or a server is, but all their experience is saying hey, either I'm not able to connect or my experience is not good.
So we this is where we started, we said. What if you you can have a network. That can measure user experience. Every user every minute. That was the mantra.
That was the founding philosophy of this company and we said OK, so if if if, let's say you have 100 users on your network today or maybe 1000 or maybe 10, 000 or maybe like our largest customer, 4 million devices connected to their network right now. On their global network of 400, 000 access points, right. If I take one of those 4 million devices and said, hey, what's the experience of this one device in the last 60 seconds? We have the answer. I can tell you if the device was in good coverage or bad coverage, good capacity, bad capacity, good performance or bad. Performance. Every user every minute means having
experience at your fingertips. At 71% I'm user able to connect happy and healthy. But what's the 29% of failure, right? And we said OK without a single click. Right. I want you to know, you know, is it? Is it? Is it radius? Is it dhcp? Is it arp? Is it DNS? What is that? 29% of failure. And then when exactly did problems start? Whom did problems impact? What type of device types and device Oss are impacted and Cisco Ruba miraki or have Ruckus Ziros can tell you if somebody was failing 100% of the time? What if someone was failing? 1% of the time.
What if this iPhone is only failing 1% of the time? But that iPhone is belongs to your CEO or belongs to your CFO. How do you get to solving that problem? So we said, OK for us to be able to solve the problem, I want to know where are bad experience is happening and and if I have a, you know a, you know, a fast roam failure or a radius failure. I want to know. I have a pack.
Capture waiting for me in the cloud. So never, ever. You know if somebody. Falls in on your Wi-Fi network saying, hey, you know, my Wi-Fi sucks, and then you have to say, ah, OK. Yeah. Let me come to that. You know the biology department. Let me come to the second floor in the corner office and let me see if I can actually figure out if my device is connecting my device having an issue.
Let me reproduce the problem. That's old school. Don't do that. Please don't do that to yourself. When you get to the network of the next
decade. You need the network to provide the data on a platter for you. And what we're saying here is, you know, we have for every single failure. That's a catastrophic failure. We have a packet capture waiting for you in the cloud, but you may say, wait, Sudheer, this is I don't have the people to read packet captures. What are you talking about? And so this is where AI comes in. And then AI says, aha,
you don't need to read packet captures. I will tell you, hey, if you have a bad cable in the ceiling, if you have your radio. Is out for lunch and and not serving clients. You know you wanna know exactly when it happened, whom it's impacting and and what it's impacting.
That data exists if your DHCP service is having a similar issue and you want to understand you know what caused it, where it caused all this kind of stuff, the data ex. So this is your cup of coffee view in the morning, right? For all of you that run networks that are small and large. And somewhere in the middle. Every day, wouldn't it be amazing if you came to the office? And the network spoke to you and said, hey, you have these three issues that are causing some user complaints that you need to go address before the users open tickets and then wouldn't it be awesome if actually before users open tickets, you could say, hey, show me who? Having a bad Wi-Fi day today, right? Literally, users haven't even called you and and you are able to ask the question of the network to say you know who's having a bad Wi-Fi day and then saying, aha, these.
The users having a bad Wi-Fi day, you know? Let me find out what's going on with this individual device. What could I do to help that user have a better experience? Aha, this user is having a a sticky client behavior. I want to know when it started. I I want to know all the details about that user. I want to know if that's impacting every other user or just this user. All of this kind of data at your fingertips.
This is the network of the next decade. This is what a modern network looks like. We took all of this and we said this is great. You know, I'm able to tell you when users are having problems, I'm able to tell you when if a user is having problem, what type of problem we're getting you all the answers, you know along the way. But wouldn't it be awesome if I didn't even have my users have to experience failure? What if I could be 100% proactive, meaning not? You know, you know know before your user calls, but. What if the a digital twin of the user can experience the failure before the user experiences the failure? Alerts you and you can fix the problem at 3:00 AM or 4:00 AM before 7:00 AM users come on the network, right? That's what.
That's this next piece and we. Call this Marvis minis. What Marvis Minis is basically an AI native digital twin.
That resides on your network. No extra sensors like Cisco. And others ask you to do no thousand eyes Raspberry Pi, that kind of stuff. None of that stuff right, basically. Your true network is a platform for digital experienced, winning and say OK, no additional hardware and software and it's always on what, wouldn't it be amazing if the digital twin wakes up and and actually tells you, you know, what problems you're having on the network? So let me show you what that looks like and and I'm gonna use Juniper's global network. This is Juniper's global headquarters, Sunnyvale.
And so I wanna show you what this looks like. And so at my sunnywell headquarters, let's say, you know, I have all of these, you know, you know, all of these Vlans that are that are used for wireless, you know they they, you know, I want to know every hour I wake up and say, you know, are. All my Vlans you know is DHCP. OK on all of them. Is Arp OK on all of them? Is DNS OK on all of them and all my applications are there reachable on all of these access points all the time, right? And so wouldn't it be amazing for you hand on heart, you can say, Yep, all my applications are reachable.
All my services are green. I'm good, right? Bring on the users. We're great, right? This is the power of Marvis minis and oh, by the way, when you do have a failure and something actually does fail, I want to know exactly where.
Failed and more importantly, I wanna have a packet capture waiting for me. You know, I was not able to reach teams on that VLAN, you know at that in this particular run. I wanna know what's going on. Give me the packet capture and voila, you know we have the packet capture waiting for you in the cloud, right? And so this is sort of the the, the, the power of having.
A. Digital twin running always on the network. And and and validating the network constantly for your use cases right. By the way, you know, I hear myself talk all the time, so this is not about me. It's about you. So if you have any questions,
please post them in the chat window. We have folks from CDW. We have folks from Juniper. We are here to educate you on really don't get stuck with legacy networks, right? Don't get stuck. Don't make the decision that.
Oh yeah, I know this. You know Cisco Ruba Miraki 0's OK. I'm just gonna stick with what I know. No, no, no, Sir. No, ma'am. You. You got to look at what the next generation can actually do for you.
Right now, so far I've talked about wireless. Now I wanna, you know, steer the conversation to switching right. You know, I said. There are only two problems on wireless.
We tried to solve right one is are users able to connect and if user are able to connect you know are they having a good experience? We said, why doesn't that apply for switching OK. Let's do it. So here on the switching side, we're saying are your devices able to connect, somebody said? Do I really need AI for switching? You know, there are no users connecting to Ethernet ports. I mean our laptops don't even have an Ethernet port anymore. And then, you know, one of the lead engineers at at Fortune 10 Company told me Sudheer.
No, no, no, no. In fact, I need AI for switching more than I need for wireless for this following reason. If a printer if a scanner, if a thermostat if.
A camera, if any wired device. Does not you know, the the application stops working on those devices? They don't open a ticket, they just sit there failing until a user goes in and says, Oh my God, what happened to my video feed? And then you realize, oh, holy cow, the video feed has not been coming for the last seven days. You know what's going on, right? So he said I need AI for these non human devices.
Headless devices need AI and so let me tell you what what? What AI looks like from a switching perspective. I said, you know our device able to connect and if they're connected, are they getting good performance? Yeah, you could see this at your entire. You may have two sites, 5 sites, 50 sites or 1000 sites. We give this visibility our largest customer has 90, 000 switches deployed with us on this. On this framework, right?
And and we do have, you know, a lot of, you know SMB customers, commercial. Select commercial enterprise kind of customers and they use this for for one site or 10 sites or how many ever you have right then you say OK now take me to Marvis right. What can Marvis do. And So what Marvis does from a switching perspective? Is if you have a missing VLAN, we will tell you.
You know, I see wireless users trying to use this VLAN and I don't see. You know, I don't see that VLAN actually configured on the Switch port, right? Or if you have a loop on your network, if you have a network port, a flapping right now, if you have a a port, stop. Imagine you have a video camera on an Ethernet port.
It's happily working. Everybody's OK. Nobody touched any config and suddenly the video stops flowing right. Obviously it never happens for you, but it does happen in the real world, right? And so without the port going down, the application stopped. Who's watching every port all the time for every Internet, you know, switch out there. We do. And so when we watch and we say, aha, there is supposed to be traffic on this Ethernet port, I wonder.
Why? You know, I don't see it. And so we auto remediate literally auto portf that device and see if the video camera comes back up right. That's the kind of stuff that AI can do for you. Self driving on the switching network.
You know, it's it's probably unheard of, but you know, super super, super useful. And then again you can again you when you say troubleshoot you know site you know. Pick a site you know literally. AI can put the picture together for you and.
And say you know what's happening with wireless. What's happening with switching? What's happening with Wan? So Speaking of Wan, we did the same. We answer the same 2 questions. Today on the wireless side, why can't I connect? Why is my experience not good if I'm connected on the switching side, why can't I connect while my experience is not good on the Wams side? Same two questions is my Wan link happy and healthy if my Wan link is happy and healthy, that's my connection.
Why is my application not doing well? That's my experience, right? And so same two questions, you know is my Wan link happy and healthy if my Wan link is happy and healthy, why are my applications actually showing me? You know, and which applications are showing me concerns, right? And so literally, you know, being able to say troubleshoot, you know, teams calls at site live demo. Literally being able to actually understand who's having a bad teams call. And saying what's going on with those individual users and and and saying, OK, tell me exactly everything you know about, you know, Rob Young's, you know, device here, you know, is it a Wi-Fi issue on the themes call? Is there switching issues? Is it a Wan issue? All of that built in and then I'll take it one step further. I want to know at a global juniper level I want to know the teams and zoom experience right. Completely.
Right. And so here we are saying, OK, in the last seven days we've had, you know 78, 000 teams minutes and the teams minute is if we have five of us on this call and and each one of us has a different experience of teams we count. That as 5 minutes for everyone. Physical minute. So every user, every minute on every team's call, we measure if that was a good minute or a bad minute. And then we say, OK with this context.
Tell me what's contributing to my bad teams calls. Aha, you know. People on VPN are actually getting are getting bad teams calls. OK tell me which APS are serving these worst teams calls.
We who are these users that are having bad teams calls right, all this kind of stuff, you know, connecting, you know, you know, teams data and saying, OK, this teams call was not good. I want to understand. Tell me exactly why that individual teams call was bad.
We've connected the Microsoft Teams data. Into the network data first time in the industry. So going back into. The whole premise of juniper mist being able to say, you know it is about experience. So what we did is we we, you know, we started with Meraki stopped, right. Meraki brought to the into the industry easy to deploy, easy to configure.
We got that in spades. You know cloudbased system. But when it comes to easy to operate and that's where we've come to play and said operations is about. Getting to mean time to innocence, understanding user experience and making it actionable for it to be able to get to what action do I take to make this work right? So hopefully I've given you a flavor of what the network looks like. And what I want to do now is if your head is spinning saying Wow Sudheer slow down, take a breath, how do we actually use this? How do we make this real in our own network? And that's where CDW comes into play, right? CDW has done.
We've done some of the largest networks in the world with CDW. CDW is our largest partner for a lot of the ERADE K12 kind of deployments as well. And so Jason? Is going to walk you through. How CDW can make this real for your own network? So with that, Jason, over to you. Thank you.
Thank you. Thank you, sitir. That was a wonderful introduction there and an amazing tore through. Just some of the things that juniper and mist have to offer to to customers who are looking to implement this in their environment. My name is Jason Palkovics and I am a senior hybrid hybrid infrastructure specialist covering enterprise networking for Cdws integrated technology solutions, small business organization. And if that seems like a mouthful, you should see how expensive it is to get put out of business card. Either way,
I'm here. Today to talk about. About Cdw's proven strategy for delivering the highest quality solutions for our customers and we heard Sudhir talk about partnership and it really starts with a partnership and whether you're just starting your juniper journey expanding on an existing juniper infrastructure or looking to dive into that revolutionary A. Native networking platform that Juniper has to offer our team is ready to work alongside you to to really make sense of that chaos. And realize that those it business goals that you have are in reach and available to you and walk with you every step of the way to get there. And that starts with our three service method of approach, OK.
It starts with our advisory services and that's my team. OK. Our integrated technology solutions, small business team and we have over 40 technical experts on this team dedicated to architecture and design. These are complementary resources. Some of you may have worked with them before. Who work really alongside our customers to understand the unique needs of your business.
What is driving you? What are the challenges that you're facing today? What are the outcomes you're looking to achieve and what kinds of technology solutions exist in the world to meet those goals that you're trying to accomplish the best way possible? And what is the right role? Road map for implementing them right? It's not just about. Hey, we've got something we're trying to achieve. Let's throw everything at it.
What's the right order to do that? How do you take an approach like that guarantee success? The outcomes you're trying to achieve and that really starts with our planning and design. That's where our solutions advisors come in and work with you to understand what is your existing infrastructure, what is that stage approach to achieving that future state and what does that technology road map look like? And and you know, Cityer kind of talked about Wi-Fi and and within the juniper ecosystem and Wi-Fi 7 is a huge hot topic today. So one of the things that absolutely wanna wanna discuss is what CDW can do around Wi-Fi 7 and wireless in general, and really, that conversation starts with planning and design around our site survey offerings. And we offer two different kinds of site surveys that are really design. For customers of all sizes. Environments of all types and whatever your situation might be, whether those are predictive surveys which involve remote engineers using industry leading software to predictly heat map your environment.
Take a look at you know, what is that environment look like. Where are walls where where people. Where are the gathering spaces? The places that need to be covered? The places that maybe you don't need to be covered and designing. Hey,
what needs to go where? What's that coverage going to be look like? And for the most for the most part and our small to mid sized environments, small warehouses, small offices, these are these are perfect engagements that are very accurate. And then of course for more complex larger environments, larger warehouses, big fac. Outdoor spaces. We have full scale on site surveys and I saw a question pop through the chat about whether or not these are badge services.
These are CDW badged resources. We do predictive surveys both using CDW badge resources, and sometimes some of our partner provided resources such as Juniper. We will work with Juniper's team to deliver predictive surveys for for customers who need them. We can kinda get the best resource for the job. Involved in that. Or we do have our own internal resources.
We can do that with if we're taking a more neutral approach to things and we do have our own onsite engineers that we put out into the field to conduct on site surveys for environments where we do those kinds of engagements. I just wanted to respond 'cause. I saw that fly through. I know we have Q&A later, but I saw the questions so I felt compelled to ask it. What are the questions that I get a lot when I talk about our predictive site surveys? What? What do they do? What are they really? It's it's it's kind of a new option that a lot of people don't have a great deal of experience with. So if you are unfamiliar with what a predictive site survey is. Unlike a traditional on site survey, where you have an engineer visiting the environment, physically walking around Wi-Fi on a stick, you know, measuring the environment physically in place.
A predictive survey takes advantage of building drawings right architectural schematics. Whatever drawings you have available of your environment and allows a wireless engineer to kind of assess that environment and plat out the expected performance of a wireless solution within that environment, including that optimal placement and quantities of access points and these these site surveys with that are pred. Are are incredibly accurate when you're dealing with those smaller, less complex and office environments.
Small offices, warehouses and the real benefit there is they can be delivered in a fraction of the time. Time and cost of sending an engineer and putting them on site, which makes them an excellent option if you're trying to scope out a smaller environment or you're working with a fixed budget. So that is definitely something to keep in mind when you're thinking, OK? What is the right approach to doing that? Design and architecture planning that we talked about earlier. It's not just A1 size fits all for everybody. It's what works best for our customers and following you know that that design phase of things.
Move into cdw's professional services. Our second step here, and once we've identified that right solution, CDW uses our engineers badged engineers to help deliver those business outcomes and an array of service offerings that range from deployment and configuration all the way to on site knowledge transfer making. Sure that your team is ready to go ground running day, one of that new solution being in place furthermore. If you are dealing with different timelines. Or.
It's more conducive to business to get these things put in place. CDW does have a vast network of both local and national level certified service providers, so there is always a delivery resource available to when you need one. So while we do work with our our own badge services for many engagements, we also have available available availability to 3rd party resources as well. Well, that have been vetted by CDW services organization. We don't just work with anyone. We often have our own project managers
involved in coordinating services, even when it is a third party service provider delivering those. And finally, if you're looking to kinda take that step back from day-to-day management of your infrastructure, CDW offers an. In depth managed services portfolio for your entire ecosystem. Providing everything from device and connection monitoring configuration and upgrade. Support proactive hardware management, including things like failure detection and RMA assistance, automated reporting, and probably my favorite in the networking space.
First, contact health coincident response. So for connected gateway appliances, if you have an ISP outage, our technical resources will actually provide prompt service outages to you. So even if this happens in the middle of the night. Contact and work with your teleco provider so you're not sitting on the phone. You know, with an ISP. For hours going OK, is it gotta get it up and running, right? We're doing that for you to monitor and that restoration of service and finally notify when you when everything's up and running again so that you're not taking those hours out of your day, which are likely need to be used elsewhere in the event of of an out. Like that.
Are are, are people sit, sit in place and have that to to be able to be there for you and our managed service offering while we're here talking about Juniper isn't just limited to Juniper, CDW has nine command centers. And two full security operations centers worldwide. We have access to 1000 plus managed service coworkers who provide 24/7 global support 365 days a year. That is a not only shift workers, but a follow the Sun support methodology. So while some some organizations out there may have a call center in India, for example, CDW has an office there with CDW badged coworkers capable of covering that part of the globe.
And that part of the day. Really taking that a step further to make sure that you are getting that white glove treatment when it comes to being a part of Cdw's managed service organization and and working with them and really that's the bulk of what I wanted to talk with all of you. About today. So moving forward all you need to do if
you want to learn more about cdws offerings or if you want to schedule a more in depth personalized demo. On Juniper's platform, where you can kind of twist the knobs and the specific questions about what's going to be most valuable to your organization, all you have to do is reach out to your CDW account, manager your CDW account team, and ask for ask to get connect. And we're here to help you and with that. As promised, we have some time here for Q&A. So if you have any questions, I know there's been a couple already and we'll get to those in a moment.
Feel free to throw them into the chat and we'll do our. Best to get them answered for you. We do have a few that have been submitted, so we'll go at those right now. And sadhir, if you're, if you're ready, I do have.
I wanted to start with the first one that we had had submitted here. In your. In your words, like your experience, what is? What is the full set up time frame for for somebody wants to deploy missed AI into their environment? So I'll give you the extreme example. Dartmouth College deployed 1800 APS in 48 hours.
I'm not saying you can do that, but what I'm saying is. So basically it's it's really what when we talk about you know, fast deployment, what we mean is it's actually a very light touch deployment. Obviously you have to deploy APS in the ceiling, but it doesn't require.
You know, you know, a lot of, you know, and and and you know, a lot of people sitting in Knox and looking at, you know, dashboards and stuff like that and so. At scale, really cuts down the the deployment speed, so I would say that there isn't a set time per southeast of deployment, but you know. It's an interesting question 'cause I I I see where that comes from, but but you know our experience is if let's say it took you a week to deploy your previous network, this should take you half of that more than you know more than 50% you know. 60% time cut from your previous deployment time to get the network up and running.
That sounds a great answer. Another question that had come through earlier. I'm gonna take a crack at this one first, but I want to give you a shot at it as Yeah. Please, please. well. Sudhir, but how does ubiquity stack up to juniper?
You know, we get this question all the time and as part of our its organization, when we're having conversations with customers, Ubiquity absolutely stands as a kind of the primary. I guess I would put it out there as. A. A low cost option.
For enterprise networking, how does it stack up? I would tell you whenever you're looking at enterprise networking, you can assume that what we're seeing from ubiquity is usually a generation or two behind what we're seeing from the rest of the industry. They stand on a platform of, you know, what's the most cost effective for us to get our hands on and sell to our customers. And while there's nothing wrong with that, proven technology is proven technology. It's definitely not going to be something that's gonna take that step forward into moving your business into the future. And what you wanna be able to do, it can be a stopgap measure for situations where we. Wanna be the largest issue that we often see our customers encountering with using ubiquity and and the reason why it's difficult for us to recommend in a lot of situations is when it comes to support.
Ubiquity relies very heavily on a community based support model, and while that has been successful for platforms like Linux. It does come down to a point of our network is the foundation of our business. It's the thing upon which the rest of everything we do as an organization is built, and if I'm going to be talking to one of my customers about, hey, what is the best decision I can make for my business, telling them to purchase or deploy something where their. Best path to resolution in the case of a critical failure is.
Ask around. That's really not the best position we can put. Customers and the technology's fine, I have no problem with it. I would never tell you that it's inferior or what's available out there on the rest of the market, but when it comes to what we envision as enterprise class support for our business and for our customers to provide the best environment they can have, so their business has. The best chance of success. That does become a fairly difficult recommendation for us and Juniper as a company does not suffer from that. Juniper has a full scale suite of support
and. Engineering professionals who are capable of helping you through whatever insurance and outs of of integrating, designing, building and deploying your network is going to be required of that solution. And that's my take on it. But Sudhir, I want to give you a chance to to take a Yeah. No, it's it's great.
crack at that. Thank you. Actually, Jason, those well said. The simple analogy is, you know, you could sit in your living room and play movies from a DVD player or play them from Netflix. So to play movies from a DVD player, you have to go to the store, get a, get a DVD, and if it's scratched, you.
Go get a different one and blah blah blah. It's the experience is the same. You're watching a movie in your living room. You know, DVD players can still play movies.
Netflix just does it slightly more seamlessly and easily and and understands your preferences and and and fine tunes it. Juniper is an AI driven self driving network period. Full stop. That's the mission. That's what? That's why literally the world's largest networks in every single vertical.
The largest retailer, the largest healthcare providers, the largest financial institutions. The the largest enterprises. Have moved away from Cisco Meraki, Aruba, Aero, Hive, Ruckus, and Ubiquity to us, but it's it's it's apples and elephants.
Both are networks, and if you're good with. With community driven support, then ubiquity could be OK for you. I couldn't have said it better myself. Had a another another question coming through.
Chat here for you. Sit here. How does Juniper does the Juniper product offer reporting? Specifically reporting around performance metrics and trend analysis. Yeah, yeah, very much so. And if it's OK, I'm gonna quickly steal share here and Go right ahead.
show you and and so basically. Think of this is hey, if I want to know, I mean all kinds of reporting available. But you know I want to know, you know, an executive summary on the on my wireless network, right. I want to understand, you know, across 13 months. Let's say I want to see last year in November or last year in April, what happened? To this year in April, what happened right across my entire organization? I want to know where are all my users. What are their? You know, when do users come on the network? What's what is the service level? This was the thing that I was showing you, which is these service level expectations.
And from us, you know, how are these service level expectations trending over time over an entire year, you know understanding that, right? Which are your sites that are having? The most number of users. What are they using right? This is one kind of report. You know, there's there's, you know, all kinds of reports, you know. You know how much power. Are my switches consuming right? Yeah, I have.
We have that in spades, right. And and being able to see that across your entire organization, how many users are on the are in a given area of my building to see from a building occupancy perspective, how many visitors are passing by? A particular location where our users coming in, where are they spending time? You know and and what are their? You know, you know, you know zone zones and what the, you know, traffic patterns of paths. They're following oodles noodles of it, right? So so short answer is yes and and and we have lots of it over over you know in over years worth of data.
So that's, that's those. That's cool. I have one more question Sudheer and and this is I get or my team gets asked this this all the time when we when we're on the phone with customers who who are kind of looking at things. If if a customer has a an established network today right? Maybe it's it's it's HP Aruba. Maybe it's its Netgear? Maybe it's Cisco and they're looking to move off that platform to something else.
And Juniper might be something that they see as an option for them. What does that transition look like? Is this something where they have to replace everything all at once or or is this something they can take a staged approach to at Juniper? And how does that look like from an impact perspective? That's a great question. I should have addressed that in my session. So thank you, Jason.
So, so, so really. The way we build, let's take wireless or switching or SD Wan or NAC. Let's take wireless to start with the way we've deployed built the product is you could deploy one missed AP and have the rest of the building be miraki or or say HPE or or somet. Else and users will notice no difference. So literally today at Northeast Georgia Health, 7th largest to the hospital system in the state of Georgia.
They deploy, they migrate from Aruba to mist during the daytime while surgeries are happening while patients are being treated in the hospital, they're migrating 1 access point at a time because they don't have to do nightly. You know, they don't have to do now. Downtime, scheduled maintenance. In, you know, security people at the night, all this kind of stuff goes away, literally. It is a very seamless so nothing changes for your users. They don't have to change their laptop password.
They don't change the Wi-Fi password, Wi-Fi credentials, none of that seamlessly. We can set up so that user experience does not get impacted and that's how we do most of our deployments is, you know, 11 AP at a time, one floor at a time 1 build. At a time. And and like at at UMass Amherst, they would say, hey, it's 5:00, the interns have to go home. So, OK, stop right here. And then literally, you know,
it could be half a floor in the middle of the building that is missed. And the remaining half is is is Aruba. No problem. They've seen, you know, great outcomes. So seamless migration switching is a very similar thing.
You know, we can walk through that as well. And then knock is a, you know, a super seamless migration as well. So yeah, very bread and butter for us. That's a that's a great answer. Yeah. So I don't see any more questions coming in right now.
Sit here. So I just want to give you an opportunity, if you had any last thoughts you would like to throw out there? Yeah, so, so look, you know. You we all know you have a choice in the partners you pick and the vendors you pick and and candidly familiarity is you know you know if you could continue to buy what you're buying and at least you don't have to learn something new, right. That's the state. Of affairs everywhere. However, what I'm challenging you is, you know, think of. Imagine today you said. Somebody said, Nah,
I don't need no ChatGPT. I can do this myself. Who would say that? Don't let AI you know, don't let let yourself build a network without aiai can fundamentally change. You know, at at UMass Amherst, they they accounted for, they had a 99% drop in the number of student complaints coming from a dorm room when they migrated from AR. To mist right.
AI can have that kind of impact 50 percent, 90% drop. So the fact that you don't know juniper mist, This is why we are here. CDW is here to help. White glove. That transformation for you, but you know there's a very little learning curve when you go from your existing network infrastructure to juniper mist and CDW is there to build a bridge for you, right? We're here.
Don't fear the AI embrace it. It will make your life on a daily basis much simpler. Thank you very much. There's a lot of webinars out there.
The world. Thank you very much for you spending time with us on on this one. Jason, over to you. Absolutely. Thank you, Sir. And I would.
I would. I would add my own to that. You know, we hear a lot about AI and I think one of the things that that I hear from customers all the time is how do I even find a place for AI in my business? Where does it have the most impact? And I, and you've heard the phrase mature AI as a business solution. And I think when we start talking about that juniper is that is the place where that comes to mind. For me as being on the forefront of what? A mature AI business oriented solution.
Looks like it is designed for a specific purpose and it is excellent at delivering on those outcomes that it promises. So if you're looking for a place where I want to get involved with AI, but I want to make sure that it's it's something that's built for a purpose driven outcome, this is a place where this is this is a great entry point. And bringing that into your. Business. So with that, I wanted to say thank you all so much for joining and I'm going to turn this back over to Pineda to close us out.
Wow. Thank you, Jason and Sadira, that was so amazing. Such a fantastic conversation. Yeah, just like they both just thanked you all. I want to thank you as well for joining us on behalf of Juniper and CDW, we truly appreciate your time and participation. We'd love your feedback. So we will be sending a survey.
In the post event e-mail, so definitely help us by filling that out. So we can improve these sessions and make sure we continue them in the future. Also within that e-mail within that survey, you can provide us your shipping address. We'll make sure to get you that beautiful
Stanley Cup, and if you'd like to dive deeper and have more discussion around this, get a personalized demo. Please reach out to your CDW account manager. They. Can get you in touch with the its team that Jason's a part of and the Juniper team. So think again. Thank you again.
And we look forward to connecting with you all soon. Take care everyone. Take care everyone. Bye bye.
2025-05-08 00:45
