And welcome to another session of What The Teck i'm your host Rolando Rosas and over here is my wonderful friend and colleague and co-host dave kelly what's up hey Rolando how are you doing today happy Friday welcome to what the tech what the tech baby it's Friday. all right so look you know we've got a really you know i i people are probably gonna get tired of saying but we really have a really good thing for the folks watching us today we've got a master class for you on bluetooth and decked i think that a lot of folks that are watching us today are really going to get a good deep dive in education and maybe dave you know there's a lot of folks that watch us that maybe are i.t managers there they may have responsibility for other people and they have to answer to a boss or somebody else where they have to justify what they're getting in some cases some of these headsets are not very cheap um and having some of those bits of nuggets at your fingertips if you're trying to justify a purchase can make that go a long way at times right wouldn't you say dave i completely agree you know the headset technology is um it's just technical enough to be interesting but there is some you know some key differences with like what we're talking about today bluetooth and dect um wireless is not always wireless signals are different there's benefits to there's sorry there's features and benefits to all and that's what we're going to talk about today all right wonderful okay so i've got i guess the folks know what we're here for let's get to it we're also going to nerd outs if you saw the clip earlier today or earlier about the little teaser we are in full nerd mode today so you're going to get a deep dive on what we're going to do all right so before we jump to all that good stuff ori let's go to the trivia question all right this is this is really interesting because uh out people always are right now the hot topic is remote working and there are people that are moving from job to job and there may be looking at where can i work from home permanently or more than just beyond what this covid situation could be so we we took a look at this and by the way this information is from um as of this is actually prior to pandemic because it's all over the place when you're talking about covet and hiring everything's changed but this is just who was doing the most remote jobs or hiring for the most remote jobs so is it a lion bridge b amazon c dell or jpmorgan chase so you've got a couple of different types of companies couple of different industries i was surprised when i learned the answer to this one because there's some some that may seem as obvious winners and that may not be the case you have an idea dave i don't think i shared that one with you um you know i i have an idea but i guess we'll see if i'm right at the end all right cool all right well so stick around to the end and we'll reveal the answer all right so let's get right into what we've got on for for our folks today so we've got a list of things that separates bluetooth technology which is what most folks are familiar with if you use your smartphone if you have bluetooth in the car if you have bluetooth on a headset people are very familiar with that in from the from the name bluetooth would you agree dave as opposed to there's another wireless standard that's also been in play for a much longer time called decked right yeah so when people are looking for wireless headsets rolando sometimes they'll say i'm looking for a bluetooth headset and then what we are what we're now asking is are you specifically looking for bluetooth or you just want a good wireless headset they usually say we want wireless and then we kind of go into the conversation from there right and what we want to do is gives the folks that are watching us so if you're watching us sit back relax grab your coffee we're going to try to break this down one by one and if you're watching us today in any of this uh requires a little rehashing reach out to us we'd love to give you a shout out on air here send us a chat let us know where you're tuning in from and we'll be glad to answer your question or even after the show you can send it to us and we'll still get back to you on that so uh ori let's go up to the slide with some of the features let's start with bluetooth what the the number one thing that is always asked is range and dave i don't know about you but it's it seems to be that no matter how much we talk to customers um how much we blog about it how much we we engage with other folks that that seems to be the the number one thing when it comes to um the most misconceptions and what you can and can't do yeah yeah absolutely you agree people are looking for range so that they can multitask and it's a matter of how far can they go and you know if you've seen if you haven't seen any of our previous videos we have several demonstrations that we've done with bluetooth headsets and decked and you could check those out in ori we probably could link those um at the end of the um at the end and so people could go back and watch those so you could actually see what those things do but in terms of range bluetooth is generally a short range signal so you're going to get about 10 to 33 feet some companies advertise a longer range than that but it's always dependent on what's in between your phone and the headset if you've got walls if you've got a monitor if you've got a microphone or plants in the way between you and that signal you're probably going to get the lower end of the range right dave yeah yeah absolutely and so that's the first thing to know are you looking for a headset basically that is near your work environment so if i never leave this confine um you know that's probably 10 feet around me all the way if i never leave here and that's all i need and that's all i'm good for maybe a bluetooth headset is good for you but watch all the way through the end to see if that's actually what you need on the other hand when we're talking decked dave don't you we generally tend to see that uh on decked headsets you can get longer than or further than 33 feet yep yeah so most of the brands um advertise anywhere between up to 300 or up to 500 feet of range in our last episode we did a test with that for to see what it was for a real world but all in all you will get a lot better sorry you'll get more range with a dect based headset and let's tell the folks why that is so if you're talking about using a bluetooth headset i'm just going to pull one here that i've got next to me this is the jabra evolve 65 and it could be any one for that matter these bluetooth headsets don't put out as much power and without as much transmission power or output power you're just going to get a signal that's just generally weaker than you would with a headset and i've got a few behind me that are decked that come with the ability to transmit a much higher power signal and with a much higher signal power signal you're going to get a signal that's stronger that's going to penetrate deeper that's going to go further and it's going to be less prone interference and so when you have something i'm going to reach back just by way of example all right so if you've got and this is what i've got in front of me here just a wireless headset that has decked they tend to come with a base station oh thanks lori so they come with their own base station and this is also acts as your go-between so you've got your wireless headset that you wear and it communicates back and forth with this guy and because it communicates back and forth with this guy there's a lot more consistency of signal less chance for interference and the ability to go much longer in terms of distance much further whereas this guy over here who that's bluetooth or even those smaller ones that go in the ear that are earbud style they just don't have that power and that's basically because this guy that's bluetooth wants to conserve your phone's power as well it's its power whereas this guy that comes with its own dedicated power supply that can be recharged is usually connected to your pc or to a power supply so you can replenish its battery much quicker there's less of a concern about conserving battery because that's what you get with the bluetooth variety so dave uh what is so decked power did we cover that or did we miss anything there nope i think you hit it i think you you covered it pretty well just so that the viewers know the the product that rolando was just highlighting is from epos formerly known as sennheiser that's the d10 usb which we have highlighted on the carousel if you're watching us on amazon down below okay perfect thank you dave and i think something that ties in right next to the range and the capability of the of bluetooth versus deck is really to break down the next piece which is tied very well to it which is the signal the signal and frequency that's being used and how it's being used is very different so on bluetooth you're getting a 2.4 signal 2.4 gigahertz signal on deck you're getting 1.9 and what i'd like to do or if we can queue up that video with scott from epos so what you're going to see is a interview we had with an engineer over at uh epos which is formerly sennheiser that explained this very top this this specific topic very well from an earlier conversation so we want to bring him in so you can see that so go ahead or enroll that footage this would be the highway lanes the two versus four go for it dect is a little bit different um when you go with decked wireless technology you can change some settings you can change the power you can change the audio bandwidth you can create that space in between cars to allow others to to move and to get on and off the highway a caveat to that though is if you were to have you know a few hundred users that are on constantly so that decked connection exists from 8am to 5pm you're you're you're you're stuck in that lane right you need to be able to deactivate you know disconnect reconnect disconnect as calls come in think of a call center as an example if that decked connection from headset to base is always on and you're just answering from a ui or from a phone that's going to cause problems you need to be able to deactivate and reactivate and that's where you can fit more when you do those settings because otherwise you're holding one channel and just maintaining and going with it instead of letting others on you know you're kind of taking up the lane uh and going slow so that that's kind of the way we like all right well there you have it dave two lane versus four lane so with bluetooth you have a much smaller way to travel or the frequencies and signals just so it can get congested much faster right and you were explaining to me earlier how over where you live in the new england area how two lane roads there's the common place to get around right that's mostly two lane roads a little bit further up north yep two two lane highways are they all horse and buggies too still yep still horse and buggy that'd be more like amish town i mean a beautiful place so if you've never been out to amish town they've been up there a few times there's a lot of horse and buggy still out there as well but the two-lane uh road versus the lane highways it's probably the right analogy so with bluetooth once we're talking about signals and two lanes is how many folks you can actually fit in one area and we'll get to that later in our later segment but but essentially get just grasp the idea that with bluetooth you have fewer bluetooth items that can be in one area and so that has some implications for folks that may be returning to the office that may all go back with their bluetooth headsets so that's something to keep in mind as you buy that so if you're a manager your business owner you have your people out right now working remotely you may want to consider about what your plan is to go back when you when and if those workers go back all to the office right um so two lane versus four lane highway that's all you need to understand right there there's way more that we could have nerded out on on that but i think if you could get that concept with deck technologies and decked headsets you can fit more into one area and that's because the way the technology is built yeah dave did i get that one right you want to add something on that no you know the decked products you have a lot more control and flexibility and you can put more in an area bluetooth you know that that uh that signal 2.4 it's for bluetooth
headsets it's for bluetooth signal it's for wi-fi it's for you know there's a lot of other things so that two-lane road that two-lane road certainly gets um congested real fast it can yeah so there we go well said dave and so one of the things that we we that also is part of the mix when we're talking about congestion and talking about signal is how that can impact voice quality and voice sound now there's several aspects of this that are important to understand when we're talking about voice quality and optimal voice and before we jump into it i also want to play back some comments from a conversation that we had with scott from epos do we have that footage already the benchmark testing and then we'll comment on the other side of this video so go ahead and roll that so the first thing especially when you're talking about um products that have been certified and gone through the ringer and tests at with the microsoft folks what they're testing or their benchmark is can this test can this headset perform alongside a dongle and meet the benchmarks rather than a pc or a laptop that's what i heard you say as opposed to going native pairing yes okay so the benchmark tests are against the dongle versus the native test and i would imagine they may have a good reason why they're benchmarking it that way uh with the dongle versus one without absolutely uh so trying to pair your bluetooth headset natively to a machine to a laptop uh that that hardware that chipset that's in there is supplied by a plethora of different places uh it comes in different flavors for for that chipset you can buy a laptop or you know any computer that may have bluetooth inside and it may be uh of a certain structure where it's not allowing audio at all it may not have that uh big deal so some laptops won't even have the a2dp profile where you're saying is that that bluetooth profile that's required for you to stream audio in both directions may not even be in that laptop period even though it has bluetooth all right so are we back live there we go so muy important that's why i put these nerd glasses on right now it's going to get really nerdy do we have our nerd alert or ricky so we there's no way around this without getting really um a little bit detailed for the folks just bear with us because this is really important to understand because be after the range piece of the equation a lot of folks always always tend to ask on a lot of the forums a lot of online our customer support it has to do with how to use that bluetooth headset with the laptop why it's not working why it disconnects why there's only audio going one direction why they can't connect it to just i want to use that bluetooth with with my laptop just like i use with my mobile phone and i think scott explained that very well dave when he talked about the chips as it relates to laptops let's separate mobile devices for a moment but as it relates to laptops it's really important to know and it's hard to know what he was saying is you can't really tell if the bluetooth that is native on that device will support a2dp which is the standard that you need for headsets right dave yeah and i think yeah and i think he had also mentioned um he had also mentioned that even if you were looking at like a spec sheet for some of these uh laptops or any you know the laptop of the desktops they'll say on the spec sheet it has bluetooth but they don't go deeper into what that really means thank you and i don't know if one of the things that is hard to know in it's like you said the spec sheet is that i think or maybe he said this on another conversation that a lot of the corporate laptops that are that are leased and sent out fleet wide a lot of the times because of cost um some of those laptops may not have that profile built into those laptops even though it says bluetooth on it yeah right exactly exactly so just yeah so so like scott was saying there's so many folks that have the ability to source different styles different types of bluetooth chips and yeah sometimes you take from the inexpensive pile you know if you're concerned about costs sometimes those are the things that get sacrificed is the um bluetooth chipsets and because it there's so much variance and that's what makes it so hard to know every manufacturer lenovo apple dell they have their own way of doing it it may have 4.1 5.0 and even though it says 4.1 and 5.0 it may not have the same feature set that you would expect out of your mobile device and that has to do with the simple fact that mobile devices are really built for talking now they started off basically only a talk you could talk and at you had if you sent the text it was a really crazy way to send text but voice and text was what way to do it now they've evolved to handle data and streaming and all the rest but it is a voice device first even though in today's smartphones they are mostly for data right streaming chats watching videos and the rest but it's still built with that as the base of those devices right what and whereas decked dect is a signal that's primarily for voice only uh and well before before i jump to deck i just want to say so one of the things that he was talking about and that he alluded to and we've had those on other segments before is the importance of using the dongle that comes with the device so if you've got a bluetooth headset that you've purchased and you've got spotty audio you've got connection issues you're having other issues that are related to the headset not syncing properly many times the dongle will take care of it because as scott had mentioned to us in the benchmark test that microsoft does they benchmark it against this and the headset in the similar way as you were showing you with the deck headset connecting with its base station and they do that because this is a consistent audio path for a headset whereas as we mentioned earlier the laptops not they don't always have that bluetooth connection that you need for a headset use so therefore they don't benchmark their tests against a laptop connection directly into a bluetooth headset dave you want to add to that no you know when you have the headset in the dongle they're both they were designed together in the same lab the same engineers they talk they talk that very specific language so that you can get that great experience all right okay so now that's the option so optimal voice let me just summarize that with the bluetooth you want to use the dongle at all times with your laptop not needed obviously if you're using it with your mobile device but let's switch over to the deck side and talk about the voice and how you get optimal voice so on a decked headset on a lot of them you have the ability to configure some of these settings that are called narrowband and wideband what basically what that means is that on a narrowband signal your voice essentially gets truncated a little bit more like this so you sound a little bit little bit more boxy a little more tunnel like and that has to do in the old days just bandwidth this is how we can get the most voice out of this pipe kind of like our two-lane versus four-lane analogy wideband changes that so that it's kind of like an hd audio so you get a lot more of that spectrum a richer voice here's the catch wideband audio will only work if both participants if dave and i were on a phone call and we want wideband audio whether it's on this device or on our laptop or on our iphone which i have one right behind me the only way we're really going to get a wideband audio is that we both have to be on ip we have to be on an ip signal or an ip phone and we both need to have wideband enabled on both our ends otherwise we're not going to get the wideband audio and whiteboard audio sounds awesome hd audio sounds terrific wouldn't you agree dave it does you know i remember the first time i experienced wideband audio the world was transitioning to ip networks um narrowband i never had any problems with it it was a fine experience but when i experienced wideband for that first time it was and i had always joked about this it was like um like you really were right here having a conversation with me sounds silly but um when people experience it when you have the good products and you have the good network it changes everything it's a game changer it is great i mean i have it enabled on my phone but i know that the moment i call somebody on their their mobile device or whatever and they don't have wideband audio or the call is not connected over ip which is really more important part then it defaults to just like a normal cell phone conversation just like you would be talking and you never knew that you know they were on wideband or not but both both people would need that to happen now here's the here's the kicker about wideband audio when you're using wideband audio it does chew up more battery talk time so that's why when you see um like like the headset i just had with where'd it go i have so many headsets near me the other the uh the wide the decked audio headset the d10 that's what i had on my hand yep the battery talk time they always say up to 10 hours up to 13 hours up to 16 hours and part of that is because manufacturers don't know if you're going to enable the wideband audio or not because the wide band is what chews up the more more battery talk time because it's using up more resources to push more voice through that signal right you're going to say something dave no i was just agreeing no that's a that's a really good point um and then having the control from being able to go from narrowband to why a user can give themselves some more talk time what it also does is it frees up an additional channel within that 1.9 gigahertz spectrum so that you can put more headsets in a given work environment but we'll probably dive into that some other time yep and just to kind of i love illustrating because people like seeing i like to i like to show rather than tell so on this particular this is a deck headset that i was showing you earlier you see all the knobs and switches on the back these knobs and switches do a number of things and they're configurable so they allow you as the user to set those narrow band and wideband settings right on there and a lot of these other decked headsets will also do the same thing they'll allow you to either switch it up in directly on the hardware or the companion software that will then enable to you to configure the headset in that in that fashion which is another big distinction between bluetooth and decked bluetooth on a lot of bluetooth headsets you don't get the option to make these types of changes the decked headsets a lot of them do so another big big uh difference there all right should we roll on into security dave or do you want to add more no let's go go next so last so the next piece security this is going to be important for some of those folks that are watching if you're in the financial sector health care or you have privacy concerns both signals have security they they both have different uh methodologies of it but the bottom line here with security is and we could have done a master class we debated this long and hard we could have spent two hours just talking about security because the algorithms the hashing the encryption uh how the crim encryption keys are done but the bottom line is this if you wanna the cliff notes version is bluetooth with 4.0 and above they implemented aes encryption and aes encryption is what the banks use when you make a transaction online uh well i should say one of the algorithms deployed there's there's a public key private key a whole bunch of things but just to know aes started with bluetooth 4.0 so if you're using 3.0 or one of the older versions
of bluetooth that are on your headset or your device you're not going to get those benefits of the aes so 4.0 and above now when we move over to the deck side when we're talking about security we have also aes and that was and they're using aes 128 which is this the new essentially the standard for what most folks are using when you talk about privacy and encryption and security in my former life i did a lot of things on on the security side and when you're talking about security 128 is going to be pretty much what's across the board there's one aes 256 which is at the moment the highest you can go on aes on commercially available encryption um there are certain specific applications that are used in that manner when i am thinking of government applications they use something similar to that they don't they don't all use aes they have their own private encryption that's built and designed by the national security agency also known as nsa that's all i want to say on the security before we lose everybody dave you could talk about nsa a whole nother day and what they do and don't do but suffice to say aes 128 on decked starting with the year 2012 is right around where they started implementing this encryption into the signal so if you have questions about eavesdropping and privacy somebody listening in there there have been well known attacks against bluetooth called blue jacking where the the signal from the bluetooth headset has been intercepted i could tell you this these are not tools that the general person off the street tends to have these are types of tools that somebody that really really wants to do this is also an expert in the area of hijacking signals those are the folks that are trying to do this type of thing not your average person on the street not to say that it can't be done not to say that it's 100 secure but for 99 of the people probably watching us it's going to do the job and if you are watching or listening and you have some questions about security email us or contact us i'll be glad to talk to you offline and in great detail about this because i can give you a ton of resources we can we can supply you with more information than we probably have time for on this episode all right so that's for the hardcore nerding part of the of what we've accomplished so far so i'm just going to do a quick summary range signal optimal voice and security if you have any questions on that jot it down shoot us a text we'll go ahead and answer those for you so now let's move on to the next section all right dave dave you want to take this on now now we can take off the nerd glasses because it gets a little easier after this i'll let professor dave go ahead and start breaking it down on talk time uh device pairing is what we're looking at not talk time yeah device oh did i skip one yes i was looking at the okay go ahead device so um so pairing so there needs to be a match between the headset and either the phone the dongle or its base a bluetooth headset you do have to initiate a pairing mode usually it's done by pushing and holding a button or a switch for two or three seconds um putting it in a pairing mode and then using the other device as a what do they call that they they do that as a it's searching it's um it's it's trying to connect yeah the term is on i can't come up with the word discovery uh yes thank you discovery mode so you put your headset in a mode you put the the device that you're pairing it to into a discovery mode and then you find it you hit a button and then they marry together they pair up so there is a slight process that you need to do with the bluetooth headset now the dect headset um the one that rolando has there is the d10 from epos when these come in together when you hook these up if you put it in the base and then you apply the power it's it's paired up but it's paired up automatically so it's it's very easy to pair to pair together a decked headset more or less it's just a natural setup plug it into the wall with it on it syncs up and then you're done so pairing for the dectet's decked headset is very simple it's super easy so i would say on this one the uh if we were had to pick a winner and you want easy mode decked is super easy there's very little to do to nothing to get it to pair you just drop it in the charger and it's done um okay uh let me take on pc connection so so if you're using a bluetooth headset for your pc as we talked about earlier you'd want to use the dongle that's going to get you the most the most optimal audio whereas the decked headset that i have here in order to hook that into a pc that will generally come with a usb cable that will connect from the base into the usb section uh port on the pc so that's how it talks to the pc via the usb cable so that's the difference there uh when it comes to the mobile connection the uh bluetooth device is going to use the native signal on the mobile on the mobile phone and you will have to pair it like dave talked about and with some decked headset this particular one does not have the ability to connect to mobile devices because this is an entry level model but what will find dave is the more advanced um professional well there's a professionalism but just the entry level model though let's call them the advanced models they have all the bells and whistles those will generally tend to have uh capability for connecting to a bluetooth headset they do and what's interesting about that is the dect a dect multi-use headset that allows connectivity with multiple devices a desk phone a computer and a cell phone it talks to the cell phone with a bluetooth and then it talks back to the headset with the decked signals so on those higher end multi-use solutions they actually have both chipsets so again that's uh that's a conversation for another day as well it'll be a long just a long episode and so we have those we have them both so i just want to say this at this point of the conversation we have decked headsets dect only headsets we have the multi multi-use headsets they're also on our website they're on amazon we sell it on the amazon store so if you if you look at i don't know if we have all of those in the carousel at the moment but you can certainly check out our amazon store where we have a plethora of of these multi-use headsets as well all right so let's move on to desk phone connection this is another piece where uh decked is very simple in that regard some deck come with the ability in this this model that i have it's a pc usb version but they also come in a phone version so instead of having a usb cable it comes with a phone cable so that you can connect it to desktop now the more advanced models like dave said those will have the ability to connect pc usb as well as on a mobile device so check the particular specs on that and it will let you know if it can do that now for the mobile side on the mobile for bluetooth obviously those are native pairing that you don't have any any issue you shouldn't have any issues there just that the mobile needs to be paired and have uh a2dp on it and you're good to go uh um and actually i i skipped a bit desk phone was what we were talking about so on a mobile headset i should say on a bluetooth headset if you want to use it with a desk phone that desk phone must use all right or must have a bluetooth built-in uh signal so if it doesn't have and not all of all desk phones support that and some of you that are watching are working from home you may not have a phone that supports that but a lot of the new phones that have been coming out the last two years from yay link from polycom some mitel have bluetooth built in check the specs on that and and and each one of these manufacturers does have a list of avaya is the other one that i can think of that they have a couple of phones that have bluetooth built in they will support it check the specs on that and they usually tend to have compatible models that we have as well on our amazon store and um on the deck side for that it's very simple dave you want to tackle that one desk phone connection for desk yeah desk one connection so that decked base that you just had in your hand that one was for usb um but they do also make them designed specifically just for desk phones if you were to take one of these and turn it around it has a small square style connection you can hold it right up these are very familiar to all users you know you know the one thing that really hasn't changed over the year over the years is how these connect so if you're familiar with how a hand receiver connects into your telephone then a headset a wireless headset like this that has the same types of connections so there's nothing to be intimidated by so it's just that straight connection into the back of the phone the headset pairs up to the base you're good to go all right wonderful dave you know what i want to do right now because i know a lot of people's heads may be spinning from all the data i just want to take a deep breath me me too channel my my inner bob ross right now just take a little breather let folks just reset themselves too if you've had a lot of data that's been coming at you from us so just take a moment take a deep breath and then we'll continue all right i'm going to take another deep breath i need another one that was good yes all right so we're now we're now in the fourth quarter of this so if you're watching us and you said wow that's a lot of a lot of data coming at me fourth quarter baby fourth quarter hold up the number four for being in the fourth quarter and we're going to finish it off here all right now speaking of fourth quarter will be an interesting game to see who wins in that fourth quarter with this super bowl coming up uh any favorites dave tampa or kansas city my money's on brady i you know what you got to beat him he's and both of the quarterbacks are really good i i'm going to go with the experience on this one he's been in there this will be his 10th super bowl yep and he doesn't look like he's washed up so it's hard to bet against brady are they the favorite or the underdogs do you know they're the yeah they're the underdog um well the younger quicker faster quarterback seems to be having the advantage but we'll see so we'll find out we'll talk about it actually not next week so two weeks from now all right so let's jump into the last the fourth quarter part of this um episode so talk time talk time tends to be one of those things that also varies wildly on the headset you use but generally on the bluetooth side those headsets tend to have much shorter talk time like the air pods is the one i'm thinking of right now and only has a few hours of talk time on the deck side you can get eight plus hours on average and some like the engage 65 by jabra which we also have on our amazon store those you can get up to 13 hours of talk time so that'll last any any shift that you have and by the way you know i just thought of something some of the some of the deck not all of the deck headsets but some of them are hot swappable so that if and i don't know now with this new covet thing if that's going to be in vogue i know it was very in vogue with hot desking i think it was the term or sharing desk and whatnot but if that's something that you need to do in your environment and that's something you're looking to do the dect headsets some of them are hot swappable and we can help you if you have questions on that as well dave anything you wanted to add on talk time you know it makes sense that some of the bluetooth products like the earbuds sorry the um the i the air pods that we did a demo with recently it makes sense that the smaller form factor would have a smaller battery so then presents you with shorter talk time it's also not designed for a professional they're not trying to give somebody a tool to use in business which is why you should avoid using those in my opinion the folks that are manufacturing the decked headsets it's a little bit larger form factor they can stick a stronger battery in there and these are geared towards working professionals where at the end of the day you still need to have enough juice business doesn't stop at noon and anybody who's used the air pods could tell you i mean i've got a pair of them over here they're great for streaming and they sound great but boy you got to throw them back in the charger probably several times a day to keep them going you won't have that problem with deck so advantage goes to deck if talk time is one of those things that you really need and you're somebody that's on the phone quite a bit next thing charging that's pretty straightforward uh bluetooth most of them all now are charged via usb i don't know of any yet that are doing wireless charging but most of them all have some form of charger that's required and they use some kind of usb cable and now i believe almost virtually every manufacturer with view exception they they do not include the charging the power supply inside the box so the power supply tends to be optional on bluetooth not so with the deck so like the deck heads that i was showing you earlier it comes with its own power supply and uh also can be plugged in to a computer via usb and be charged as well when you connect it when you connect the usb cable into the pc right and that's why it's not something that a mobile professional would want to be using it doesn't make sense to box up the headset and the base station to work somewhere else if you're a mobile professional and you want to work anywhere a decked headset may not be for you simply because it needs the base to do the charging correct well said exactly so um something to consider if you're on the fence of on that the last two topics that we want to touch on before we wrap up user group size so this is really going to come into play for folks that are going to be going back to the office now going back and uh for all of those managers and bosses out there that i will or have plans on bringing people back you really ought to consider what your environment is going to look like when folks come back to the office are you are is everybody coming back are they gonna you know half here half there or a third or rotating people around because if those folks come back to the office with headsets that they bought during the pandemic and let's just assume for a moment that those are all bluetooth headsets you will run into some issues in terms of what's going to happen uh especially if you once you get the closer you i believe scott said the closer you get to about 50 units or so with bluetooth the more likely you're going to have issues with interference did i did i remember that right dave yeah i think that's i think that's right and that's this is also where that analogy comes into play with the two-lane road a two-lane road is fine if you have a couple of people on it but if everyone is on that two-lane road which is where bluetooth is you're not going to be able to come on and off so and then so the the user group size would be smaller with that um one of the reasons why i wanted to focus on this was that that decked solution i think a lot of them are being ignored for work at home people right now and it's important to consider because again when people start returning back to the office you're now on a four-lane highway if you have a decked solution you can put more people on it you can also completely customize um the range the narrow band versus wideband you can free up channels you can do a lot of different things so that everyone can be wireless without any crosstalk or any that i don't have anything that well said and so that's a big consideration for not so much for work from home because i doubt you're gonna have 50 people working at your house with bluetooth or decked but going back to the office definitely have plans for your devices otherwise you're gonna what is that you failed a plan you plan to fail this would definitely apply in this situation so it's something that may not be at the top of your list there's a whole bunch of other things people's health people's safety but along with that it would be the user experience and what that's going to look like when they come back to the office even if it's a handful of them so lastly lastly is and i think we've been touching on this as uh we've been talking is the ideal users for the headset so from a bluetooth perspective dave you can chime in on this as well i think the the folks that are probably best suited for using a bluetooth headset would be those mobile professionals that want flexibility maybe they're not tied at their desk they're going to leave they're going to go in the car maybe they're road warriors and they're at home or and then travel and they jump on a plane they get they need to talk when they're in the car so they may spend some time in at home working and need that that connectivity and and that that bluetooth headset while there but they're also going to be outside and work outside the home or outside the office yeah and and the manufacturers for a lot of these bluetooth headsets you know they've realized that these are geared towards these working mobile professionals so they give you things like uh that you know the cool charging cables the uh the protective cases etc uh headsets that can kind of fold up in itself because they know it's gonna be thrown into a laptop bag and a backpack and shipped away the the target user for the dect you a decked user these are office professionals or office centric it could be call center it could be office but you know it's not a headset that's it's not coming with a cool bag it's not intended to be thrown into a through a to a laptop um bag it it requires its base for charging you're not going to uh put the base and the big ac power supply together it's just how it's marketed it's how it's designed so if you're an office centric user the decked headsets these are really geared towards you well said dave all right i don't i don't think i can add to that man you you professor dave kelly what what what school can or can the folks watch you at if they want to come to your classes uh the school of hard knocks i believe all right well uh if you've if you powered through this entire master class kudos to you i wish we could give you some kind of educational credit but we don't have that and we're not gonna advertise that maybe we should look into that too but you certainly will have all the knowledge you need if you need to justify the existence of wireless headset in your environment uh in your particular working situation and if you have other questions about bluetooth or deck feel free to reach out to us we'll be glad to help you on your journey so that you get to sounding better so you can sell more now dave let's go jump into our trivia question all right all right so let's put that back up all right so of these companies that you're looking at right now on your screen there's four of them there's line bridge there's amazon dell and p morgan chase which of these provided the most jobs again this is uh pre-covered where these employers were looking for folks and they posted jobs about remote work go ahead ori reveal who the winner is all right lion bridge they're right in your neck of the woods they're in massachusetts and they tend to post tons of jobs for well i can't talk but they they have tended to post about 97 of their jobs our advertiser's remote work and the number one company is an australian-based company uh called appen so from the u.s perspective lion bridge is number one globally they're number two and number one is australia-based app and so if you're looking for remote work and you want to continue remote working these are some i would have thought that dell or amazon would have been in the top spot just because i know dell does a ton of remote working uh and so does amazon yeah i would guess jp morgan myself but i know a couple of folks that works that work for lion bridge and uh yeah they're all remote and have been for a long time well i you know i never heard of them until last week when we started researching this so lion bridge kudos to you and doing what you do best which is um bringing people to work and lending them work from home uh so as we close this i want to encourage you to hit all the bells and the whistles and like and subscribe hit the notification buttons and let us know if you like this content maybe you didn't like it tell us anyways we we'd be glad to switch it up for you and add some topics that would be of interest to you so subscribe and hit all that good stuff that way we can bring this great content to more people uh and go ahead and share it as well so dave any parting words before we bid our audience goodbye for the weekend no thank you for joining us join us next week for another episode of what the tech if it's friday it's what the tech see you then
2021-05-28