Master Class on Bluetooth and DECT Devices and Technologies - What The Teck Ep 15

Master Class on Bluetooth and DECT Devices and Technologies - What The Teck Ep  15

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And welcome to another session of What  The Teck i'm your host Rolando Rosas   and over here is my wonderful friend and colleague  and co-host dave kelly what's up hey Rolando how   are you doing today happy Friday welcome to  what the tech what the tech baby it's Friday. all right so look you know  we've got a really you know i i   people are probably gonna get tired of saying but  we really have a really good thing for the folks   watching us today we've got a master class for  you on bluetooth and decked i think that a lot   of folks that are watching us today are really  going to get a good deep dive in education and   maybe dave you know there's a lot of folks that  watch us that maybe are i.t managers there they   may have responsibility for other people and they  have to answer to a boss or somebody else where   they have to justify what they're getting in some  cases some of these headsets are not very cheap   um and having some of those bits of nuggets at  your fingertips if you're trying to justify a   purchase can make that go a long way  at times right wouldn't you say dave   i completely agree you know the headset technology  is um it's just technical enough to be interesting   but there is some you know some key differences  with like what we're talking about today   bluetooth and dect um wireless is not always  wireless signals are different there's benefits to   there's sorry there's features and benefits to all  and that's what we're going to talk about today   all right wonderful okay so i've got i guess the  folks know what we're here for let's get to it   we're also going to nerd outs if you saw the clip  earlier today or earlier about the little teaser   we are in full nerd mode today so you're going  to get a deep dive on what we're going to do   all right so before we jump to all that good  stuff ori let's go to the trivia question all right this is this is really interesting  because uh out people always are right now the   hot topic is remote working and there are  people that are moving from job to job and   there may be looking at where can i work from  home permanently or more than just beyond what   this covid situation could be so we we took a  look at this and by the way this information is   from um as of this is actually prior to pandemic  because it's all over the place when you're   talking about covet and hiring everything's  changed but this is just who was doing the most   remote jobs or hiring for the most  remote jobs so is it a lion bridge   b amazon c dell or jpmorgan chase  so you've got a couple of different   types of companies couple of different industries  i was surprised when i learned the answer to this   one because there's some some that may seem as  obvious winners and that may not be the case   you have an idea dave i don't think i shared that  one with you um you know i i have an idea but i   guess we'll see if i'm right at the end all right  cool all right well so stick around to the end and   we'll reveal the answer all right so let's get  right into what we've got on for for our folks   today so we've got a list of things that separates  bluetooth technology which is what most folks are   familiar with if you use your smartphone if  you have bluetooth in the car if you have   bluetooth on a headset people are very familiar  with that in from the from the name bluetooth   would you agree dave as opposed to there's another  wireless standard that's also been in play for a   much longer time called decked right yeah so  when people are looking for wireless headsets   rolando sometimes they'll say i'm looking for  a bluetooth headset and then what we are what   we're now asking is are you specifically looking  for bluetooth or you just want a good wireless   headset they usually say we want wireless and then  we kind of go into the conversation from there   right and what we want to do is gives the folks  that are watching us so if you're watching us   sit back relax grab your coffee we're going to  try to break this down one by one and if you're   watching us today in any of this uh requires a  little rehashing reach out to us we'd love to give   you a shout out on air here send us a chat let us  know where you're tuning in from and we'll be glad   to answer your question or even after the show you  can send it to us and we'll still get back to you   on that so uh ori let's go up to the slide with  some of the features let's start with bluetooth   what the the number one thing that is always asked  is range and dave i don't know about you but it's   it seems to be that no matter how much we talk to  customers um how much we blog about it how much   we we engage with other folks that that seems  to be the the number one thing when it comes   to um the most misconceptions and what you can and  can't do yeah yeah absolutely you agree people are   looking for range so that they can multitask and  it's a matter of how far can they go and you know   if you've seen if you haven't seen any of our  previous videos we have several demonstrations   that we've done with bluetooth headsets and decked  and you could check those out in ori we probably   could link those um at the end of the um at the  end and so people could go back and watch those   so you could actually see what those  things do but in terms of range bluetooth   is generally a short range signal so  you're going to get about 10 to 33 feet   some companies advertise a longer range than  that but it's always dependent on what's in   between your phone and the headset if you've  got walls if you've got a monitor if you've got   a microphone or plants in the way between you and  that signal you're probably going to get the lower   end of the range right dave yeah yeah absolutely  and so that's the first thing to know are you   looking for a headset basically that is near your  work environment so if i never leave this confine   um you know that's probably 10 feet around me all  the way if i never leave here and that's all i   need and that's all i'm good for maybe a bluetooth  headset is good for you but watch all the way   through the end to see if that's actually what you  need on the other hand when we're talking decked   dave don't you we generally tend to see that uh on  decked headsets you can get longer than or further   than 33 feet yep yeah so most of the brands um  advertise anywhere between up to 300 or up to 500   feet of range in our last episode we did a test  with that for to see what it was for a real world   but all in all you will get a lot better sorry  you'll get more range with a dect based headset   and let's tell the folks why that is so  if you're talking about using a bluetooth   headset i'm just going to pull one here that  i've got next to me this is the jabra evolve   65 and it could be any one for that matter these  bluetooth headsets don't put out as much power   and without as much transmission power  or output power you're just going to get   a signal that's just generally weaker than you  would with a headset and i've got a few behind   me that are decked that come with the ability  to transmit a much higher power signal and with   a much higher signal power signal you're going  to get a signal that's stronger that's going to   penetrate deeper that's going to go further and  it's going to be less prone interference and so   when you have something i'm going to reach back  just by way of example all right so if you've   got and this is what i've got in front of me  here just a wireless headset that has decked   they tend to come with a base station oh thanks  lori so they come with their own base station   and this is also acts as your go-between so  you've got your wireless headset that you wear   and it communicates back and forth with this guy  and because it communicates back and forth with   this guy there's a lot more consistency of signal  less chance for interference and the ability to go   much longer in terms of distance much further  whereas this guy over here who that's bluetooth   or even those smaller ones that go  in the ear that are earbud style   they just don't have that power and that's  basically because this guy that's bluetooth   wants to conserve your phone's power as well  it's its power whereas this guy that comes   with its own dedicated power supply that can  be recharged is usually connected to your pc   or to a power supply so you can replenish its  battery much quicker there's less of a concern   about conserving battery because that's  what you get with the bluetooth variety so   dave uh what is so decked power did we cover that  or did we miss anything there nope i think you hit   it i think you you covered it pretty well just so  that the viewers know the the product that rolando   was just highlighting is from epos formerly known  as sennheiser that's the d10 usb which we have   highlighted on the carousel if you're watching us  on amazon down below okay perfect thank you dave   and i think something that ties in right next to  the range and the capability of the of bluetooth   versus deck is really to break down the next piece  which is tied very well to it which is the signal   the signal and frequency that's being used  and how it's being used is very different   so on bluetooth you're getting a 2.4 signal  2.4 gigahertz signal on deck you're getting 1.9   and what i'd like to do or if we can queue  up that video with scott from epos so what   you're going to see is a interview we had with  an engineer over at uh epos which is formerly   sennheiser that explained this very top this  this specific topic very well from an earlier   conversation so we want to bring him in so you  can see that so go ahead or enroll that footage   this would be the highway  lanes the two versus four go for it dect is a little bit different um when  you go with decked wireless technology you can   change some settings you can change the power  you can change the audio bandwidth you can create   that space in between cars to allow others  to to move and to get on and off the highway a caveat to that though is if you were to have you  know a few hundred users that are on constantly so   that decked connection exists from 8am to 5pm  you're you're you're you're stuck in that lane   right you need to be able to deactivate you  know disconnect reconnect disconnect as calls   come in think of a call center as an example if  that decked connection from headset to base is   always on and you're just answering from a ui or  from a phone that's going to cause problems you   need to be able to deactivate and reactivate and  that's where you can fit more when you do those   settings because otherwise you're holding one  channel and just maintaining and going with it   instead of letting others on you know you're  kind of taking up the lane uh and going slow   so that that's kind of the way we like all right  well there you have it dave two lane versus four   lane so with bluetooth you have a much smaller  way to travel or the frequencies and signals   just so it can get congested much faster right  and you were explaining to me earlier how   over where you live in the new england  area how two lane roads there's the common   place to get around right that's mostly two  lane roads a little bit further up north   yep two two lane highways are they all horse and  buggies too still yep still horse and buggy that'd   be more like amish town i mean a beautiful place  so if you've never been out to amish town they've   been up there a few times there's a lot  of horse and buggy still out there as well   but the two-lane uh road versus the lane highways  it's probably the right analogy so with bluetooth   once we're talking about signals and two lanes is  how many folks you can actually fit in one area   and we'll get to that later in our later segment  but but essentially get just grasp the idea that   with bluetooth you have fewer bluetooth items  that can be in one area and so that has some   implications for folks that may be returning  to the office that may all go back with their   bluetooth headsets so that's something to keep  in mind as you buy that so if you're a manager   your business owner you have your people out right  now working remotely you may want to consider   about what your plan is to go back when you when  and if those workers go back all to the office   right um so two lane versus four lane highway  that's all you need to understand right there   there's way more that we could have nerded out on  on that but i think if you could get that concept   with deck technologies and decked headsets you  can fit more into one area and that's because the   way the technology is built yeah dave did i get  that one right you want to add something on that   no you know the decked products you have a  lot more control and flexibility and you can   put more in an area bluetooth you know that  that uh that signal 2.4 it's for bluetooth  

headsets it's for bluetooth signal it's for wi-fi  it's for you know there's a lot of other things   so that two-lane road that two-lane road  certainly gets um congested real fast it can   yeah so there we go well said dave and so one of  the things that we we that also is part of the mix   when we're talking about congestion and talking  about signal is how that can impact voice quality   and voice sound now there's several aspects of  this that are important to understand when we're   talking about voice quality and optimal voice and  before we jump into it i also want to play back   some comments from a conversation that we had with  scott from epos do we have that footage already   the benchmark testing and then we'll comment  on the other side of this video so go ahead   and roll that so the first thing especially when  you're talking about um products that have been   certified and gone through the ringer and tests at  with the microsoft folks what they're testing or   their benchmark is can this test can this headset  perform alongside a dongle and meet the benchmarks   rather than a pc or a laptop that's what i heard  you say as opposed to going native pairing yes   okay so the benchmark tests are against the dongle  versus the native test and i would imagine they   may have a good reason why they're benchmarking  it that way uh with the dongle versus one without   absolutely uh so trying to pair your bluetooth  headset natively to a machine to a laptop uh that   that hardware that chipset that's in there is  supplied by a plethora of different places uh   it comes in different flavors for for that chipset  you can buy a laptop or you know any computer   that may have bluetooth inside and it may be   uh of a certain structure where it's not  allowing audio at all it may not have that uh big deal so some laptops won't even have  the a2dp profile where you're saying is   that that bluetooth profile that's required  for you to stream audio in both directions   may not even be in that laptop  period even though it has bluetooth all right so are we back live there we go  so muy important that's why i put these   nerd glasses on right now it's going to get  really nerdy do we have our nerd alert or ricky so we there's no way around this without getting  really um a little bit detailed for the folks just   bear with us because this is really important  to understand because be after the range piece   of the equation a lot of folks always always tend  to ask on a lot of the forums a lot of online our   customer support it has to do with how to use that  bluetooth headset with the laptop why it's not   working why it disconnects why there's only audio  going one direction why they can't connect it to   just i want to use that bluetooth with with my  laptop just like i use with my mobile phone and   i think scott explained that very well dave when  he talked about the chips as it relates to laptops   let's separate mobile devices for a moment but  as it relates to laptops it's really important   to know and it's hard to know what he was  saying is you can't really tell if the bluetooth   that is native on that device will support a2dp  which is the standard that you need for headsets   right dave yeah and i think yeah  and i think he had also mentioned um   he had also mentioned that even  if you were looking at like a spec   sheet for some of these uh laptops or any you  know the laptop of the desktops they'll say   on the spec sheet it has bluetooth but they  don't go deeper into what that really means thank you and i don't know if one of  the things that is hard to know in it's   like you said the spec sheet is that i think or  maybe he said this on another conversation that   a lot of the corporate laptops that are that  are leased and sent out fleet wide a lot of   the times because of cost um some of those  laptops may not have that profile built into   those laptops even though it says bluetooth on  it yeah right exactly exactly so just yeah so so   like scott was saying there's so many folks  that have the ability to source different   styles different types of bluetooth chips and  yeah sometimes you take from the inexpensive pile you know if you're concerned about costs sometimes  those are the things that get sacrificed is the um   bluetooth chipsets and because it there's so much  variance and that's what makes it so hard to know   every manufacturer lenovo apple dell they  have their own way of doing it it may have 4.1   5.0 and even though it says 4.1 and 5.0 it may not  have the same feature set that you would expect   out of your mobile device and that has to  do with the simple fact that mobile devices   are really built for talking now they started  off basically only a talk you could talk and   at you had if you sent the text it was a really  crazy way to send text but voice and text was   what way to do it now they've evolved to  handle data and streaming and all the rest but   it is a voice device first even though in today's  smartphones they are mostly for data right   streaming chats watching videos and the rest but  it's still built with that as the base of those   devices right what and whereas decked dect  is a signal that's primarily for voice only   uh and well before before i jump to deck i just  want to say so one of the things that he was   talking about and that he alluded to and we've had  those on other segments before is the importance   of using the dongle that comes with the device  so if you've got a bluetooth headset that you've   purchased and you've got spotty audio you've got  connection issues you're having other issues that   are related to the headset not syncing properly  many times the dongle will take care of it because   as scott had mentioned to us in the benchmark test  that microsoft does they benchmark it against this   and the headset in the similar way as you were  showing you with the deck headset connecting with   its base station and they do that because this is  a consistent audio path for a headset whereas as   we mentioned earlier the laptops not they don't  always have that bluetooth connection that you   need for a headset use so therefore they don't  benchmark their tests against a laptop connection   directly into a bluetooth headset dave you want to  add to that no you know when you have the headset   in the dongle they're both they were designed  together in the same lab the same engineers   they talk they talk that very specific language  so that you can get that great experience   all right okay so now that's the option so  optimal voice let me just summarize that   with the bluetooth you want to use the dongle at  all times with your laptop not needed obviously   if you're using it with your mobile device but  let's switch over to the deck side and talk about   the voice and how you get optimal voice  so on a decked headset on a lot of them   you have the ability to configure some of these  settings that are called narrowband and wideband   what basically what that means  is that on a narrowband signal   your voice essentially gets truncated a little  bit more like this so you sound a little bit   little bit more boxy a little more tunnel like and  that has to do in the old days just bandwidth this   is how we can get the most voice out of this pipe  kind of like our two-lane versus four-lane analogy   wideband changes that so that it's kind of like  an hd audio so you get a lot more of that spectrum   a richer voice here's the catch wideband audio  will only work if both participants if dave and   i were on a phone call and we want wideband  audio whether it's on this device or on our   laptop or on our iphone which i have one right  behind me the only way we're really going to get   a wideband audio is that we both have to be on  ip we have to be on an ip signal or an ip phone   and we both need to have wideband enabled on  both our ends otherwise we're not going to get   the wideband audio and whiteboard audio sounds  awesome hd audio sounds terrific wouldn't you   agree dave it does you know i remember the first  time i experienced wideband audio the world was   transitioning to ip networks um narrowband i never  had any problems with it it was a fine experience   but when i experienced wideband for that first  time it was and i had always joked about this   it was like um like you really were right here  having a conversation with me sounds silly but um   when people experience it when you have the good  products and you have the good network it changes   everything it's a game changer it is great i mean  i have it enabled on my phone but i know that the   moment i call somebody on their their mobile  device or whatever and they don't have wideband   audio or the call is not connected over ip which  is really more important part then it defaults   to just like a normal cell phone conversation  just like you would be talking and you never   knew that you know they were on wideband or not  but both both people would need that to happen now   here's the here's the kicker about wideband audio  when you're using wideband audio it does chew up   more battery talk time so that's why when you  see um like like the headset i just had with   where'd it go i have so many headsets near me the  other the uh the wide the decked audio headset   the d10 that's what i had on my hand yep the  battery talk time they always say up to 10 hours   up to 13 hours up to 16 hours and part of that is  because manufacturers don't know if you're going   to enable the wideband audio or not because the  wide band is what chews up the more more battery   talk time because it's using up more resources  to push more voice through that signal right   you're going to say something dave no i was just  agreeing no that's a that's a really good point   um and then having the control from being able  to go from narrowband to why a user can give   themselves some more talk time what it also does  is it frees up an additional channel within that   1.9 gigahertz spectrum so that you can put more  headsets in a given work environment but we'll   probably dive into that some other time yep and  just to kind of i love illustrating because people   like seeing i like to i like to show rather than  tell so on this particular this is a deck headset   that i was showing you earlier you see all the  knobs and switches on the back these knobs and   switches do a number of things and they're  configurable so they allow you as the user to   set those narrow band and wideband settings right  on there and a lot of these other decked headsets   will also do the same thing they'll allow you to  either switch it up in directly on the hardware   or the companion software that will then enable  to you to configure the headset in that in that   fashion which is another big distinction  between bluetooth and decked bluetooth   on a lot of bluetooth headsets you don't get  the option to make these types of changes   the decked headsets a lot of them do so another  big big uh difference there all right should   we roll on into security dave or do you want to  add more no let's go go next so last so the next   piece security this is going to be important for  some of those folks that are watching if you're   in the financial sector health care or you have  privacy concerns both signals have security they   they both have different uh methodologies of  it but the bottom line here with security is   and we could have done a master class we debated  this long and hard we could have spent two hours   just talking about security because the  algorithms the hashing the encryption   uh how the crim encryption keys are done  but the bottom line is this if you wanna   the cliff notes version is bluetooth with 4.0  and above they implemented aes encryption and   aes encryption is what the banks use when you  make a transaction online uh well i should say   one of the algorithms deployed there's there's a  public key private key a whole bunch of things but   just to know aes started with bluetooth 4.0 so  if you're using 3.0 or one of the older versions  

of bluetooth that are on your headset or your  device you're not going to get those benefits   of the aes so 4.0 and above now when we move over  to the deck side when we're talking about security   we have also aes and that was and they're using  aes 128 which is this the new essentially the   standard for what most folks are using when you  talk about privacy and encryption and security   in my former life i did a lot of things on on  the security side and when you're talking about   security 128 is going to be pretty much  what's across the board there's one aes   256 which is at the moment the highest you can  go on aes on commercially available encryption um   there are certain specific applications that  are used in that manner when i am thinking   of government applications they use something  similar to that they don't they don't all use   aes they have their own private encryption that's  built and designed by the national security agency   also known as nsa that's all i want to say  on the security before we lose everybody dave   you could talk about nsa a whole nother  day and what they do and don't do but   suffice to say aes 128 on decked starting with  the year 2012 is right around where they started   implementing this encryption into the signal so if  you have questions about eavesdropping and privacy   somebody listening in there there have been  well known attacks against bluetooth called   blue jacking where the the signal from  the bluetooth headset has been intercepted   i could tell you this these are not tools that  the general person off the street tends to have   these are types of tools that somebody that really  really wants to do this is also an expert in the   area of hijacking signals those are the folks  that are trying to do this type of thing   not your average person on the street  not to say that it can't be done   not to say that it's 100 secure but for 99 of the  people probably watching us it's going to do the   job and if you are watching or listening and you  have some questions about security email us or   contact us i'll be glad to talk to you offline and  in great detail about this because i can give you   a ton of resources we can we can supply you with  more information than we probably have time for on   this episode all right so that's for the hardcore  nerding part of the of what we've accomplished so   far so i'm just going to do a quick summary  range signal optimal voice and security   if you have any questions on that jot it down  shoot us a text we'll go ahead and answer those   for you so now let's move on to the next section  all right dave dave you want to take this on now   now we can take off the nerd glasses because it  gets a little easier after this i'll let professor   dave go ahead and start breaking it down on talk  time uh device pairing is what we're looking at   not talk time yeah device oh did i skip one yes i  was looking at the okay go ahead device so um so   pairing so there needs to be a match between  the headset and either the phone the dongle   or its base a bluetooth headset you do have  to initiate a pairing mode usually it's done   by pushing and holding a button or a switch  for two or three seconds um putting it in a   pairing mode and then using the other device as  a what do they call that they they do that as a   it's searching it's um it's it's trying to connect  yeah the term is on i can't come up with the word   discovery uh yes thank you discovery mode so you  put your headset in a mode you put the the device   that you're pairing it to into a discovery mode  and then you find it you hit a button and then   they marry together they pair up so there is  a slight process that you need to do with the   bluetooth headset now the dect headset um the  one that rolando has there is the d10 from epos   when these come in together when you  hook these up if you put it in the base   and then you apply the power it's it's  paired up but it's paired up automatically   so it's it's very easy to pair to pair together  a decked headset more or less it's just a natural   setup plug it into the wall with it on it syncs up  and then you're done so pairing for the dectet's   decked headset is very simple it's super  easy so i would say on this one the uh   if we were had to pick a winner and you want  easy mode decked is super easy there's very   little to do to nothing to get it to pair  you just drop it in the charger and it's done   um okay uh let me take on pc  connection so so if you're using a   bluetooth headset for your pc as we talked  about earlier you'd want to use the dongle   that's going to get you the most the most optimal  audio whereas the decked headset that i have here   in order to hook that into a pc that will  generally come with a usb cable that will   connect from the base into the usb section uh  port on the pc so that's how it talks to the   pc via the usb cable so that's the difference  there uh when it comes to the mobile connection   the uh bluetooth device is going to use the native  signal on the mobile on the mobile phone and you   will have to pair it like dave talked about and  with some decked headset this particular one   does not have the ability to connect to mobile  devices because this is an entry level model   but what will find dave is the more advanced  um professional well there's a professionalism   but just the entry level model though let's call  them the advanced models they have all the bells   and whistles those will generally tend to have uh  capability for connecting to a bluetooth headset   they do and what's interesting about that  is the dect a dect multi-use headset that   allows connectivity with multiple devices  a desk phone a computer and a cell phone   it talks to the cell phone with a bluetooth  and then it talks back to the headset with the   decked signals so on those higher end multi-use  solutions they actually have both chipsets so   again that's uh that's a conversation for another  day as well it'll be a long just a long episode   and so we have those we have them both so i just  want to say this at this point of the conversation   we have decked headsets dect only headsets we have  the multi multi-use headsets they're also on our   website they're on amazon we sell it on the amazon  store so if you if you look at i don't know if we   have all of those in the carousel at the moment  but you can certainly check out our amazon store   where we have a plethora of of these multi-use  headsets as well all right so let's move on to   desk phone connection this is another piece  where uh decked is very simple in that regard   some deck come with the ability in this this  model that i have it's a pc usb version but   they also come in a phone version so instead of  having a usb cable it comes with a phone cable   so that you can connect it to desktop now the more  advanced models like dave said those will have the   ability to connect pc usb as well as on a mobile  device so check the particular specs on that and   it will let you know if it can do that now for the  mobile side on the mobile for bluetooth obviously   those are native pairing that you don't have any  any issue you shouldn't have any issues there   just that the mobile needs to be paired and  have uh a2dp on it and you're good to go uh   um and actually i i skipped a bit desk phone was  what we were talking about so on a mobile headset   i should say on a bluetooth headset if you want to  use it with a desk phone that desk phone must use   all right or must have a bluetooth built-in  uh signal so if it doesn't have and not all of   all desk phones support that and some of you that  are watching are working from home you may not   have a phone that supports that but a lot of the  new phones that have been coming out the last two   years from yay link from polycom some mitel have  bluetooth built in check the specs on that and   and and each one of these manufacturers does  have a list of avaya is the other one that   i can think of that they have a couple of phones  that have bluetooth built in they will support it   check the specs on that and they usually tend to  have compatible models that we have as well on our   amazon store and um on the deck side for that it's  very simple dave you want to tackle that one desk   phone connection for desk yeah desk one connection  so that decked base that you just had in your hand   that one was for usb um but they do also make  them designed specifically just for desk phones   if you were to take one of these  and turn it around it has a small   square style connection you can hold it right  up these are very familiar to all users you know   you know the one thing that really hasn't changed  over the year over the years is how these connect   so if you're familiar with how a hand  receiver connects into your telephone   then a headset a wireless headset like this  that has the same types of connections so   there's nothing to be intimidated by  so it's just that straight connection   into the back of the phone the headset pairs  up to the base you're good to go all right   wonderful dave you know what i want to do right  now because i know a lot of people's heads may be   spinning from all the data i just  want to take a deep breath me me too   channel my my inner bob ross right now  just take a little breather let folks   just reset themselves too if you've had a  lot of data that's been coming at you from us   so just take a moment take a deep breath  and then we'll continue all right i'm   going to take another deep breath i  need another one that was good yes   all right so we're now we're now in the fourth  quarter of this so if you're watching us and you   said wow that's a lot of a lot of data coming at  me fourth quarter baby fourth quarter hold up the   number four for being in the fourth quarter and  we're going to finish it off here all right now   speaking of fourth quarter will be an interesting  game to see who wins in that fourth quarter with   this super bowl coming up uh any favorites  dave tampa or kansas city my money's on brady   i you know what you got to beat him he's  and both of the quarterbacks are really good   i i'm going to go with the experience on this one  he's been in there this will be his 10th super   bowl yep and he doesn't look like he's washed up  so it's hard to bet against brady are they the   favorite or the underdogs do you know  they're the yeah they're the underdog   um well the younger quicker faster quarterback  seems to be having the advantage but   we'll see so we'll find out we'll talk about  it actually not next week so two weeks from now   all right so let's jump into the last the fourth  quarter part of this um episode so talk time   talk time tends to be one of those things  that also varies wildly on the headset you use   but generally on the bluetooth side those headsets  tend to have much shorter talk time like the air   pods is the one i'm thinking of right now and  only has a few hours of talk time on the deck side   you can get eight plus hours on average and  some like the engage 65 by jabra which we also   have on our amazon store those you can get  up to 13 hours of talk time so that'll last   any any shift that you have and by the way you  know i just thought of something some of the   some of the deck not all of the deck headsets  but some of them are hot swappable so that if   and i don't know now with this new covet thing if  that's going to be in vogue i know it was very in   vogue with hot desking i think it was the term or  sharing desk and whatnot but if that's something   that you need to do in your environment and that's  something you're looking to do the dect headsets   some of them are hot swappable and we can  help you if you have questions on that as well   dave anything you wanted to add on talk time you  know it makes sense that some of the bluetooth   products like the earbuds sorry the um the i  the air pods that we did a demo with recently   it makes sense that the smaller form factor would  have a smaller battery so then presents you with   shorter talk time it's also not designed for a  professional they're not trying to give somebody   a tool to use in business which is why  you should avoid using those in my opinion   the folks that are manufacturing the decked  headsets it's a little bit larger form factor   they can stick a stronger battery in there and  these are geared towards working professionals   where at the end of the day you still need to  have enough juice business doesn't stop at noon and anybody who's used the air pods could tell  you i mean i've got a pair of them over here   they're great for streaming and they sound great  but boy you got to throw them back in the charger   probably several times a day to keep them going  you won't have that problem with deck so advantage   goes to deck if talk time is one of those things  that you really need and you're somebody that's   on the phone quite a bit next thing charging  that's pretty straightforward uh bluetooth   most of them all now are charged via usb i don't  know of any yet that are doing wireless charging   but most of them all have some form of charger  that's required and they use some kind of usb   cable and now i believe almost virtually every  manufacturer with view exception they they do   not include the charging the power supply  inside the box so the power supply tends to   be optional on bluetooth not so with the deck so  like the deck heads that i was showing you earlier   it comes with its own power supply and  uh also can be plugged in to a computer   via usb and be charged as well when you connect  it when you connect the usb cable into the pc   right and that's why it's not something that  a mobile professional would want to be using   it doesn't make sense to box up the headset  and the base station to work somewhere else   if you're a mobile professional and you want to  work anywhere a decked headset may not be for you   simply because it needs the base to do the  charging correct well said exactly so um   something to consider if you're on the fence  of on that the last two topics that we want to   touch on before we wrap up user group size  so this is really going to come into play   for folks that are going to be going back to the  office now going back and uh for all of those   managers and bosses out there that i will or have  plans on bringing people back you really ought to   consider what your environment is going to look  like when folks come back to the office are you   are is everybody coming back are they gonna  you know half here half there or a third   or rotating people around because if those folks  come back to the office with headsets that they   bought during the pandemic and let's just assume  for a moment that those are all bluetooth headsets   you will run into some issues in terms of what's  going to happen uh especially if you once you get   the closer you i believe scott said the closer  you get to about 50 units or so with bluetooth   the more likely you're going to have issues  with interference did i did i remember that   right dave yeah i think that's i think that's  right and that's this is also where that analogy   comes into play with the two-lane road a two-lane  road is fine if you have a couple of people on it   but if everyone is on that two-lane  road which is where bluetooth is   you're not going to be able to come on and off  so and then so the the user group size would   be smaller with that um one of the reasons  why i wanted to focus on this was that that   decked solution i think a lot of them are being  ignored for work at home people right now and it's   important to consider because again when people  start returning back to the office you're now on   a four-lane highway if you have a decked solution  you can put more people on it you can also   completely customize um the range the narrow band  versus wideband you can free up channels you can   do a lot of different things so that everyone  can be wireless without any crosstalk or any that   i don't have anything that well said and so that's  a big consideration for not so much for work from   home because i doubt you're gonna have 50 people  working at your house with bluetooth or decked   but going back to the office definitely  have plans for your devices otherwise   you're gonna what is that you failed a plan you  plan to fail this would definitely apply in this   situation so it's something that may not be at  the top of your list there's a whole bunch of   other things people's health people's safety but  along with that it would be the user experience   and what that's going to look like when they come  back to the office even if it's a handful of them   so lastly lastly is and i think we've been  touching on this as uh we've been talking is   the ideal users for the headset so from a  bluetooth perspective dave you can chime in   on this as well i think the the folks that are  probably best suited for using a bluetooth headset   would be those mobile professionals that want  flexibility maybe they're not tied at their desk   they're going to leave they're going to go in the  car maybe they're road warriors and they're at   home or and then travel and they jump on a plane  they get they need to talk when they're in the car   so they may spend some time in at home working  and need that that connectivity and and that   that bluetooth headset while there but they're  also going to be outside and work outside the   home or outside the office yeah and and the  manufacturers for a lot of these bluetooth   headsets you know they've realized that these are  geared towards these working mobile professionals   so they give you things like uh that you know the  cool charging cables the uh the protective cases   etc uh headsets that can kind of fold up in itself  because they know it's gonna be thrown into a   laptop bag and a backpack and shipped away the  the target user for the dect you a decked user   these are office professionals or office centric  it could be call center it could be office but you   know it's not a headset that's it's not coming  with a cool bag it's not intended to be thrown   into a through a to a laptop um bag it it requires  its base for charging you're not going to uh put   the base and the big ac power supply together it's  just how it's marketed it's how it's designed so   if you're an office centric user the decked  headsets these are really geared towards you   well said dave all right i don't i don't think i  can add to that man you you professor dave kelly   what what what school can or can the folks watch  you at if they want to come to your classes   uh the school of hard knocks i believe   all right well uh if you've if you powered through  this entire master class kudos to you i wish we   could give you some kind of educational credit but  we don't have that and we're not gonna advertise   that maybe we should look into that too but you  certainly will have all the knowledge you need   if you need to justify the existence  of wireless headset in your environment   uh in your particular working situation and if  you have other questions about bluetooth or deck   feel free to reach out to us we'll be glad  to help you on your journey so that you get   to sounding better so you can sell more now  dave let's go jump into our trivia question   all right all right so let's put that back up all  right so of these companies that you're looking at   right now on your screen there's four of them  there's line bridge there's amazon dell and p   morgan chase which of these provided the most jobs  again this is uh pre-covered where these employers   were looking for folks and they posted jobs about  remote work go ahead ori reveal who the winner is all right lion bridge they're right in your  neck of the woods they're in massachusetts and   they tend to post tons of jobs for well i can't  talk but they they have tended to post about 97   of their jobs our advertiser's remote work and the  number one company is an australian-based company   uh called appen so from the u.s perspective lion  bridge is number one globally they're number two   and number one is australia-based app and so if  you're looking for remote work and you want to   continue remote working these are some i would  have thought that dell or amazon would have been   in the top spot just because i know  dell does a ton of remote working   uh and so does amazon yeah i would guess jp morgan  myself but i know a couple of folks that works   that work for lion bridge and uh yeah they're  all remote and have been for a long time   well i you know i never heard of them until  last week when we started researching this   so lion bridge kudos to you and doing what you  do best which is um bringing people to work   and lending them work from home uh so as we close  this i want to encourage you to hit all the bells   and the whistles and like and subscribe hit the  notification buttons and let us know if you like   this content maybe you didn't like it tell us  anyways we we'd be glad to switch it up for you   and add some topics that would be of interest to  you so subscribe and hit all that good stuff that   way we can bring this great content to more people  uh and go ahead and share it as well so dave any   parting words before we bid our audience goodbye  for the weekend no thank you for joining us join   us next week for another episode of what the tech  if it's friday it's what the tech see you then

2021-05-28 20:17

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