IT Matters Ep. 11: Adopting AI, ChatGPT, & Other New Technologies in Your Org, with John Rouda

IT Matters Ep. 11: Adopting AI, ChatGPT, & Other New Technologies in Your Org, with John Rouda

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[Music] welcome to the it matters podcast where we explore why it matters and matters pertaining to it here's your host Aaron Buck thank you everyone for joining again uh my name is Aaron Park as the intro had said and and welcome to the it matters podcast we are excited that you are here it is a beautiful spring day here in Charlotte North Carolina I'm joined by my co-host Keith hockey Keith welcome to the show hey thanks for having me on again Aaron uh happy to be here uh looking forward to the conversation yeah so what uh what's new with you Keith since the last time we were on oh lots lots lots is new with me uh there's a lot new with with our industry in particular from what I hear AI is going to take all of our jobs and in about two or three weeks uh and that's the forecast about two weeks from now we hear the same thing so um you know I'm just waiting for that day for me to sit back at the house and and have some robot do my job and and me receive the paycheck yeah I uh I agree with you actually um I don't think it's just us worried about our jobs I think uh Drake in the weekend are also worried since you know there's this new song out uh that I don't know if you've listened to it but it legitimately sounds like them AI based music and I think uh I think we're gonna see more of it so it's gonna be interesting to see but I don't think we're the only ones worried about our job so AI chat GPT Bard all of them are a crazy Trend that we're seeing and I don't think we're gonna see it go away I think we're going to see a lot of governance around it um it's an interesting Trend and I know that it's coming up in every client conversation that we have so definitely excited uh excited to dig in more and I think some of the guests on our podcast over the next couple episodes we will probably dig into it a little bit so uh excited to have you Keith uh excited to get this going we've got a great guest on today so I know I'll kick it over to you and you can get this started yeah yeah let's get it started um and one more one more note on the AI AF part of this I could certainly use uh a buff to my my profile I think I'm gonna get some AI platforms to uh start building some mug shots and some you know crazy arrests uh image imagery about you know me being taken down by a whole SWAT team I could use some street cred in my professional life so I'll I'll get you at GPT or some other product to get working on that yeah you do that but yeah uh I'm excited today yeah we have a wonderful guest John Rhoda uh on the podcast with us uh John you're an extraordinarily interesting person uh not only do you manage an I.T Department in charge of insuring old western fans have their shows uh to keep Nostalgia alive uh but you have experience building the minds of our semi-adult youth and on top of that you hold you host one of the coolest geek podcasts on Apple podcast and Aaron and I are big fans so welcome to it matters podcast welcome to the podcast John all right thanks for having me I appreciate it awesome uh this is one of the first times that we've had a fellow podcaster on our podcast so we're thrilled and uh I have a I have a quote here that I just want to toss out to the group to see how it relates uh we have a lot to talk about today but I thought this was interesting uh what do you think about this once a new technology rolls over you if you're not a part of the steamroller you're a part of the road can you relate to any of that in your day-to-day occupation uh yeah I can I can kind of relate to that a little bit but also you know when you think about uh different industries develop at different times and adopt a Technologies at different times and sometimes you know things that are new and everybody has to jump on them right away can sometimes be the downfall of of your your industry if you get on that I used to work at an at an ISP and uh we were a cable network ISP and uh security company telephone company back in the you know when people had landlines and you know I still I'm still in touch with those folks even though I've left that company about seven years ago and they're still running things on an as400 you know with older technology even though you know when I was there they were saying if you did if you don't move to you know microservices if you don't move to you know cloud-based systems you're going to be left behind you're going to be out of business in three years you're going to be rolled over but they're still doing just fine they had records record increases of Internet over the last couple of years since kova their their bandwidth's highest it's ever been they just rolled out two gig residential internet to the homes you know so like at my house in Fort Mill I can get 2gig internet from this service just you know so they're doing a really good job of of moving forward even with old technology that that could be quote steamrolled by both technology and as400s uh with you teaching computer science to our our Collegiate youth Ed and I have had first-hand experience speaking to the directors at some of these science departments that have companies approaching them uh requesting hey we have old Legacy back-end technology that uh the talent to manage it is running slim we would like to pay the last two years of your students education for them to learn this old technology uh and they don't have to commit to our company we just need uh more talent in the workforce is that something that you're seeing where if companies approaching asking to just expand the knowledge base expand the talent for an old Legacy technology that's well I say might not be around the next five ten years but it sure seems to be checking chugging along yeah well that is a concern that a lot of companies are having I I haven't personally seen that that uh people coming to you know Winthrop University and saying saying that and maybe they do it above my level you know to the chair department or something like that but yeah it's definitely a concern I know um in talking to some CIO friends of mine that they're still running Cobalt software and you know right now I think one of the guys I was talking to I went to lunch them about a month ago and he said that they have about three more Cobalt developers on staff and five years ago they had eight now they're down to three and those three are planning on retiring in the next three years and they can't find anybody they've had open Wrecks for you know six eight months nobody's feeling it because there's nobody that knows Cobalt that you know and the ones that do know Cobalt quite frankly are they the ones you want to hire because they're not you know learning the new skills they're not trying to advance their career they're just yeah I'm comfortable just you know doing my current job yeah there was actually John that's a there this is as of like a year or two ago but I remember listening to a podcast about like Bank technology and at the time it was like 98 of banks still had Cobalt in their ATMs and the same thing like what you said the number of cobalt developers and people who know it and Minister it they they don't know any of it and so it's like this huge need and the banks are trying to figure out what to do but no one's studying it and so it's just this like law of diminishing return like how do you fix this so it's forcing people to to either get off or pay like Keith said for programs for people to learn what would be older technology or or languages he's going to teach them wow EBT maybe I don't know yeah everything's gonna just come back to chat GPT here I'll um while while you guys are talking I'm going to ask chat GPT to teach me Cobalt see if by the end of the episode we've got something to to work with yeah there you go uh yeah you know speaking of which uh John you have intimate knowledge about what what the next generation of leaders uh looks like uh what what are computer science Majors learning today and and your college courses and what can we expect for the next generation of leaders are they different than than our generation what's you know yeah absolutely so so a lot has changed uh definitely a lot has changed in the past you know 10 15 years when it comes to Computer Science Education and what you go through I know back when I was in college you know not to date myself we had you know we had to learn operating systems you had to learn compilers you had to learn you know you picked a language or two that you that you studied courses on and that's what you went through and and now there's different areas that you can go to there's a lot of different options within a computer science degree maybe you want to get into cyber security and you want to focus on that things are so varied that you have to pick a concentration and focus on it whether it's a full stack development type uh concentration or you're going into cyber security concentration or maybe it operations and Cloud Technologies they're very different and the skill sets are so unique among you know individuals if you graduate with just a generic computer science degree you might not be able to even you know perform your job because what are you gonna do maybe help desk maybe I don't know maybe not but you know being able to specialize in a certain area whether it be networking cyber security or full stack development you're going to pick a skill and go through that that path the cool thing that they're doing now with a lot of computer science um departments and and even areas they're doing real world applications and real world um applying of their skills and they're able to do that much quicker for example I have a friend of mine who is going to a college for cyber security and I don't teach in cyber security so I can't really speak a whole lot about that but one of the cool things that they're doing is they're actually going and doing pen tests for non-profits that can't afford them for free you know and that's kind of as a sophomore in college you're able to go out there and do pen tests for these non-profits and show them vulnerabilities and they're offering that from a college standpoint which is really cool because they're getting a real world experience that they can put on their resumes for being a pen tester and as non-profits getting you know a lot of information that can hopefully go plug some holes that they have is that applicable to other segments of uh computer science uh like our full stack developers getting exposure like this are uh you know the the other uh disciplines do they have opportunities do they do the same thing yeah absolutely um even at Winthrop we will go and our students when they become like Juniors and seniors they'll pick different um uh non-profits that partner with the university and they'll build applications or websites for them that do certain things um uh I I remember we went through one project for uh what was the name of it it was a it's a homeless shelter where they they they share they use churches there's like 12 churches in the area that are volunteer and partner with and they put beds for these people and they'll kind of move them around from time to time and they have a lot of criteria for the people that stay you know they can't be uh it's just they can't be on drugs while they're there they have to be clean they have to be looking for jobs they you know and the church has counselors that come in and kind of Coach them about you know opportunities and help them with their resumes and the church gives them new clothes so that they you know are presentable for um interviewing and things like that gives them coaches them on how to interview and you know as a full stack development we built the database that kind of houses you know that information is with that person so they can track their future to see how successful the program was did they get a job how long were they able to keep their work do they have a house now do they you know they move into an apartment and track that person over a period of time just for metrics so you were able to build the website we would build the database behind it and do the data analytics and reporting to share that information John what you you mentioned like as a junior for example at Winthrop getting to do like a real life pen test like what do you think that does for a student um to be able to figure out how to apply it in real life versus what I think a lot of people have a stereotype of college education is that it's all theoretical no real life application like how does that change a student's trajectory I think it's very important and a lot of colleges are very you know theoretical where you don't get that opportunity to do real world experience but you know right now I'm the vice president of Technology if I'm hiring someone out of college you know I don't want to see that they just took classes I want to see that they were involved that they have a portfolio of some sort or some kind of history of work whether it's an internship whether it's you know being able to do these projects and if their University doesn't give them the skills to you know or the experience to do something like this then I might not be interested in hiring you know I think that's a very a huge disservice to to the student not not allowing them to have some kind of opportunity whether it be an internship or doing something like this where they can go in and show their you know you get experience for a non-profit yeah the the accounting industry I know is we deal with a lot of the folks in the accounting industry across the southeast and Mid-Atlantic I know they're struggling with this it's really an interesting challenge they've got Here Comes AI again Chachi PT doing some of their AI doing some of the work but then accounting uh students in college who are deciding majors are saying accounting is too dry boring not real life applicable so you've got that mix of that and it's being kind of mixed with technology and so I I was talking to someone who leads a practice basically across the state of North Carolina and they said we're looking for students who can come in and have an Innovative mind with accounting and are willing to blend technology and accounting and know how to use it and so while maybe not doing a pen test and like you know cyber security how do they use some of the tools that are out there in technology out there in in the accounting industry to make it you know cool or whatever it's a real challenge that they're facing and I think like the more real life application that you can get as a student the more likely you are to to stand out from your peers when it goes to trying to find a job or an internship I think you're absolutely right that kind of leads me to one of the biggest problems with universities today and and why the value of an education is kind of going down in my opinion and the return on investments really going down the price is going up but there's a lot of professors out there that get tenured and they just hang around for a long time doing the same thing that they've always done and not innovating and not using the new technologies and I remember when I was in college in learning computer science learning how to code um I had a professor that was tenured that he retired shortly after I graduated thankfully but we had to write hand write all of our code in little blue books like we have computer labs we have laptops we have you know technology here but we have to hand write code what the heck you know you know where is this applicable where you know all it's doing is discouraging students from actually learning yeah well Aaron John I I I'm I'm pleased to say that we have arrived to the day where I.T is sexy we are here we get to see it in our lifetimes uh I'm glad to be a part of that generation to bring it into the the cool kids uh the Cool Kids Click so you never know though like what if uh you know what if you have to start like I.T on like Mars John

you know that that book might come in handy that you wrote down all that code in but we had to get to bars somehow right that's true as computers though I guess even if these computers land on Mars all the computers break oh yeah yeah well we'll leave that one up to Elon Musk to answer uh so what John you mentioned uh you manage an I.T uh Department uh for a TV broadcast uh studio uh station what technology is changing your industry uh in your in your business professional life what's what's changing uh that segment of business has been around that television broadcasting's been around for such a long time I imagine that you guys probably have some Legacy technology that is difficult to replace what's what's exciting what do you see what what are what are people doing yeah so there's a lot that is always changing when it comes to Industries like this but um security is is really important right now um you know when it comes to being having a live broadcast or or take broadcast either way you want to make sure that you're always on the air that's where your Revenue comes from and that's important to not lose um um Watchers and you know your audience uh you know if you're off the air and audience isn't there then they're not going to come back you know they're going to find something else to watch that's going to entertain them and keep them occupied they're not going to come back to your channel and you just lost that audience member which is gonna you know significantly impact your Revenue so you stay on the air and keep that keep that completely secure so that's really important but also the delivery mechanism is is important you know we've seen over the last decade people cutting the cord going to streaming services and although you know our Channel and our content is on streaming services as well it's one of those things where there's new avenues that come on there's something in our industry called a fast Channel which is a free ad supported TV you may if you have like a Samsung TV and you you know that your smart TV you just bought you plug it on connect it to your internet and there's all of a sudden there's channels there's a guy there's stuff on there those are fast channels and they're free they're there you can just watch them but that content is delivered in a different way than broadcast you know you're not using a tower you're not using satellites you're not using anything like that you're streaming that to the Internet so now you have to focus on how can I deliver this content uh you know at scale cdn's become extremely important for Content delivery and uh locations of where things are coming from and delay cloud services as far as storing is really important and keeping that data refreshed and up there in a redundant path yeah uh yeah that's that that's exciting I mean it sounds like this the since the model is changing you know to scale up and adopt you know new streaming technology are those significant Investments that your organization has to make is it cheaper to roll that out or is it more expensive well like how the hell is it financially yeah so so from a financial aspect it's a little different because if you're if you were building a new you know from scratch environment to do a broadcast you're going to be buying satellites or or Towers if you're doing like local local news broadcasts or something like that either way gonna have a significant you know seven figure investment to get that on the air I can start a streaming Channel with a lot less because now I'm doing more operational expenses I want to have higher bandwidth I'm going to have Cloud you know storage I want to have monthly fees that are much higher but less capex investment to get started so it's a different way of looking at it whether cost is higher or lower that's kind of to be seen the most expensive part though day to day would probably be acquisition of the content or creating the content you know if you're going to be making a movie or making your own series I think it's very expensive because you have actors you have cameras you have editors you have producers you have all that all that stuff that goes into it or if you're acquiring content from somewhere else and you're paying that distribution fee there's licenses and stuff John what do you think of like um and like Netflix and Hulu and all these different you know five years ago we were saying like everyone's cutting the cord but I actually think it's kind of coming back where people are starting to go back to the the cable companies because there's too many streaming services like what do you think about all of like that Trend and then like for you guys like how do you see Netflix Hulu is are they competitors are they partner potential partners are they good are they bad like how do you guys view them yeah so it's a little bit of both I would say um so our company we do have a division that makes films and makes original series and some of those are licensed out to now clicks and Amazon and Hulu and those other services which is great it's a great you know partnership to have with them I do agree that people are it is a cycle right we've seen the same thing with it if we go back to the Old School of Technology everything was on our Mainframe and you had you know clients that would Connect into the Mainframe to pull their information they were dumb calls then clients as we called them back then and then it moved to distributed computing where everybody had a desktop and all their applications were on that desktop and then we kind of moved back into a cloud environment where everything's SAS model now well that that's almost the same thing as what we had originally with with dumb clients you know everything's SAS model used in your browser and or your phone and connecting that way um and we're seeing the same thing with TV too right you know back when I can think back five or six years ago when maybe it's longer than that when I cut the cord and cut off cable and went to a streaming service then it was like I had two streaming services and then Disney plus came out oh I have to get that because I have kids and now I have three and you know well that comes with Hulu so now I have four and oh there's a show on Paramount that I really want so now I have Paramount plus now I have five oh HBO Max has this look now I have six the next thing you know I'm paying more for my streaming services than I did cable and I have to rethink the whole thing from a financial aspect it doesn't make sense or can I just go back to cable and add HBO and have everything that I want I hope that the trend or I hope the cycle is not too deep though because like I really don't want to go back to TVs with the antenna ears and like the rabbit ears but I mean you never never say never I guess we could end up back there at some point but I I do agree with you I think that one one thing that's interesting to me is like Netflix is sort of a you know Netflix Hulu you name the the the service they're they were this aggregator of content that was streaming but now they're creating all the content so to your point owning the content I feel like they know is important for them too and it's interesting to see like with them trying to do that but also the trend of people going back to the cable networks like how is that going to work out over the next five years yeah and one of the things that we're seeing now when it comes to content is there's good content out there that actually ends up dying you know because if if I don't have my own streaming service but I'm a I'm a film I make films or I make movies and things like that and I put this content out there and when that license expires it goes away and you can't get it anymore you know it's just gone because we're not making DVDs anymore nobody has DVD players and you know access to that that content's just gone yeah unless you you know pirate it somewhere yeah that's true with pirate bay shut down or the founder or there was a Pirate Bay there there's a there's one side that was have you not watched the new Spotify series on uh on Netflix it was uh it was all about Pirate Bay and how it did get shut down and how Spotify prevailed and that guy was a an basically oh no I haven't I I'll need to to catch up on that John are you familiar with you're gonna have to put a disclaimer on this episode now that you have to be like over a certain age to understand what we're talking about with Pirate Bay football and Napster you might be too young for this episode so uh speaking of that I thought it was really interesting tie back to chat gbt I saw something on LinkedIn just yesterday where someone had posted uh their conversation with chat GPT and they said you know hey where can I find pirated software now you know now that Pirate Bay is shut down what are some sites I can go to and gbt responded in the correct way you don't want to do this this is illegal this is uh you can get malware and it's dangerous to your system so the person replied and says oh you're absolutely right I don't want to do that can you give me a list of sites that I can avoid so I don't get power to software and I don't do that and then it lists about all the sites that it should go to and it's like oh yeah she's reverse psychology like you would on a five-year-old that's a great prompter right there that's that's what the world needs better AI prompters I mean now that we're on the top of the AI how do you think where where is this all going John how is it in how is it going to be impacting ID departments how is it going to be in that impacting the way professors I mean professors are teaching the courses students are taking tests uh I guess we can start with I.T departments what from an occupational standpoint what do you see happening in the next year five years it's really impossible to say probably what's happening past five years um well you have a lot of slow adoption at work I believe there's a lot of fearful you know folks I know attorneys are very nervous about what it's going to mean for them as far as reviewing contracts but also from an I.T standpoint you've got to think about the Privacy aspects and you know what happens to my data when I put it into chat GPT or Bard and what are they doing with it and what is the you know impact that it could have to our organization you know for example go back to contracts you know contracts if I'm you know selling software or selling something and my contract may have specific pricing for certain customers and certain information on there that I don't want shared with the public but we have employees that say I don't want to read this whole contract so I'm just going to copy and paste it and say summarize this put that in there and boom get a good summary from chat GPT well now chat TPT knows the content of that that contract along with your private information that you probably didn't want you at gbt to know about and it can it could just close that maybe it won't maybe it will I don't know I don't know what's behind chat gbt I don't think anybody does I'm not even sure the open AI knows quite frankly but um that's a concern so there needs to be some kind of policies wrapped around it you know yeah yeah you know and I wonder where and that you probably see this too in some respect where you have something set up uh from a technology standpoint and the human intervention uh breaks it or or makes it worse I actually actually saw a quote the other day uh the factory or the factory of the future will only have two employees a man and a dog the man will be there to feed the dog and the dog will be there to keep the man from touching the equipment that that sounds about right um I mean we could get there and I really I used gbt uh quite frequently to be honest with you I use it to help compose emails to give me drafts of you know policies that I'm going to write or procedures it's a great first draft tool um it does feed me a lot of BS and there's you know I heard someone describe it as mansplanning as a service which which makes perfect sense if you ask it who is John router it's going to give you this great answer that's completely wrong I mean it'll tell you I'm the host of a geek theater podcast but it'll also tell you that I teach at the University of Delaware and I've written some books that I never wrote and you know but it confidently tells you some false narratives I think that's great it just makes you feel like you're so much more accomplished you know it's just making up accomplishments and credentials for you I mean man maybe we all need that in our life and quite frankly I took one of the titles of the books that it said that I wrote and I put it in Amazon and that book doesn't exist I'm like well maybe it's telling me in the future maybe I should write this book and that's what happened I don't know it's just planning out your future actually that's really good my wife says I don't plan anything so maybe I just need to start putting in more stuff to to chat GPT every morning and you know and you do get a lot of like fall stuff that if if you know companies are using this they may be you know putting that that information out in the public as if it's their own without fact checking and that could be really detrimental like like for example I went and asked Bard um I said you know the solar the total solar eclipse is coming in 2024. I live in Charlotte North Carolina where's a great place that I can go watch the eclipse that's not too far you know from here and they said go to Greenville South Carolina they have a great downtown it's perfect for watching the eclipse I'm like well you won't even see the eclipse in Greenville so I wrote that back I said you can't see the eclipse in Google it's not it's not a path of totality it says oh you're absolutely right go to Asheville North Carolina it's a great place you know but it doesn't pass so that's not in the path of the totality I want to go somewhere where I can see the polar clips and it says then you should research the path of totality and go there it'd be funny if it's easy to go backwards like go to Google and go to Yahoo so you you you said you used chat GPT it sounds like you have some experience with Bard do you notice any differences between the two platforms uh yeah I mean I can I've gotten to the point now where I can look at something written in chat gbt and kind of recognize that it's got that same pattern of you know intro paragraph nice you know uh bullet bulleted list of something you know uh it has some of the same phrasing like I'm you know grateful for this or I'm delighted to you know this you know whereas bar doesn't really have some of that same characteristics although I think gives me better sentence structure it gives me better um um facts um more accurate information I found although they're both wrong more more than I would like uh John I'm gonna ask a question a different way what uh so you mentioned you've played with both you can recognize the way that they're you know kind of using or structuring sentences Etc say you're talking to a room full of people that are hearing about it on the news or they're you know they're hearing about it from friends but they've never played around with it like how do you recommend someone kind of start understanding it or making like you said you write emails with it like I don't think people know how to start like how would you advise people to start you know there's a lot of different ways to do that first is just play with it get out there and just play with it ask it to do things for you to write you know say yeah one of the ways that I've used it most is I will write something myself and I'll say can you make this sound better and paste it in there and it'll improve upon it or I'll say can you write instructions you know we went through an acquisition and we had a lot of users coming from different devices is and I I need someone had asked do you have instructions on how to connect my phone to your Microsoft 365 tenant with authenticator app no I don't have instructions for that you know so let me go ask chat gbt to write me some instructions and you know it writes the instructions I take it I test it out it works perfectly so I copy and paste that into an email boom there you go that's how I've used it um one of the cool courses I saw on LinkedIn learning if anybody is subscribed to LinkedIn learning is um they have a it's only like 45 minutes it's really short but it is um chat GP is actually not Chad gbt it's AI prompt engineering course and it's just about ways to improve prompts and how to think about things in a different way sometimes when you don't get what you want you have to use reverse psychology or you have to use a different way of approaching it and it gives you some ideas of like like keywords you use like summarize this or improve the language for this or write this in the tone of an uplifting you know person or a coach right this isn't a tone of a coach and as a leader you know sometimes when you're typing emails you have to think about how's the person going to read that email that I'm sending them and a lot of times if it's a constructive email or something that you want to improve someone's um way of doing things you're going to write that in a certain tone and that may be perceived as a very negative tone it may seem like you're really scolding them whereas you really want to coach them so take that email that you put and put that in the chat and say can you write this in an uplifting tone and it'll change that tone it give you the same kind of key points and stuff but make it to where when you send it they're not going to read it be like oh my God I'm going to get fired they're going to read and say oh my leader really cares about me is trying to improve my my ability yeah it's a great a great suggestion I have a friend who just launched a company this week to to to basically help people in the education space use AI better AI more how to how to actually come up with a strategy so it's interesting because a lot of it is very like I asked him I said are you guys building like crazy technology and apps and things like that he's like no most of it's just user education like how do I even think about AI how do I think about like attempting to use it and it's I think it's really interesting where we're at right now with technology because you've got places in society and companies and things like that that are so far behind still and then now you've got AI which is driving people so far ahead the Gap is just I mean my hands are going off the screen if you're just listening like it's just such a wide gap of where people are at yeah it really is and what one of the problems we go back to education a lot because that's you know I like to teach and I've taught for 15 years is something important to me uh when chat and gbt was first really hitting the thing back in January and February really really becoming popular in the news I had a professor friend of mine say you know we really need to just ban this and block it from our Network because you know we don't want students using this I said what are you talking about you know isn't our job to produce employees that are out there you know driving the economy and driving our businesses in our whatever area we are don't you want people that know how to use the tools that are coming in the future I mean if I had to hire someone today and they didn't know how to use Google then like I wouldn't hire them and if we're we're telling people they can't use these tools that are out there for them we should be teaching them how to use these tools and improving that how they use the tools because that's going to make a better employee I want employees that can do their work 10 times faster than they are today and if using AI is gonna what's gonna get them there then that's what I'm going to be looking for and that's what I need to be teaching them as a professor I could have heard the same argument uh when the calculator came about yep exactly I use calculators this is this is going to ruin uh you know kids writing on paper we can't do that yeah yeah so yeah you're right you know it seems threatening it sure everything seems so threatening in the beginning to the fundamentals of the traditions and uh but uh you know like everything there's always a new challenge you think okay well this tool solves this challenge so where's the challenge how are we going to differentiate the students that are uh you know are more competent and uh are are studying more if they're all using chat GPT maybe if maybe it's the students that are figuring out how to write better prompts there's always a new challenge and it's difficult to understand what that challenge is until you have exposure and if you just limit exposure then you don't grow but it's always scary I I can understand both sides uh of it I think you're going to see people I think you're going to see people block it like John said just initially because they don't know what to do with it and then probably come up with a strategy but the first reaction is like well let's just not use it or let's block it and I think you know John you said School blocking it I mean I think we're seeing States talk about blocking it um there's a big push from like the Tech leaders to say put a six-month hold so we can get governance around it I don't think that's going to be something we we hear the last of for the next year yeah I don't think I don't think we can really block it I think it's to the point now where you know the genie is out of the bottle and you know if I go back to you know folks like Elon Musk saying hey we need to put a six-month hold on this I think that's just a strategic plan to let me catch up you know let me take all the Twitter data and open into my own learning model and catch up but um when I your analogy of a calculator I think is perfect it's a calculator for words but what we need to be able to do you know if you are teaching a kid uh math today they have to learn the basics of math so that when they put things in the calculator it doesn't you know it gives them the wrong answer because they put it in wrong or maybe they accidentally hit an extra zero or they hit the multiply instead of the ad they can look at it and say well this doesn't look right you have to be able to do the same thing when it comes to your words and fact Checkers are going to be really important when it comes to getting information back so just like when I put in who is John round I don't me all these things that I didn't do if I just copied and pasted that and went on and assumed that that's all accurate you know then I'm making a big mistake and I'm getting worse off than if I didn't use the tool at all so you have to we have to learn those new challenges which you talked about which I think is fact checking and improving what's actually there like I ask it to write a password policy for me because I was updating our policy documents and it came back with eight you know eight character passwords I'm like well yeah for three years ago you don't use eight character passwords now you want you want it to be longer than that you want past phrases you want that wasn't even mentioned by chat GPT whereas I wrote back I said shouldn't are you using passphrases like oh yeah past phrases are great like why wasn't that included in the policy I don't know let me rewrite it and add that in there you know so just being able to have that ability to fact check and and change your prompts a little bit so that you get the right information it's important yeah yeah that's a good point um we we're coming up on uh almost the end of the podcast what we love to do uh before we depart is John if you were in charge of all the Billboards in the entire world and all the television screens and uh you could produce a message that would make its way around the world and back uh that's important to you what would that message be oh that's a great question um um I have two one check out a geek leader podcast uh no I'm just kidding and number two uh which is really number one is uh to leave every situation and every person better than uh after they've encountered you I think that's an important thing to do and I try to get my kids to always do that um even when we're at a restaurant or something like that where they come and clean up I said try to clean up your area a little bit you know even though we know someone's going to come up and clean the table quip it up clean it up leave it better than you were there that is uh that is very deep and very good advice that's simple that everyone should should uh should take and start using in their daily life and you should check out the geek leader podcast that is that is not a uh that is a Shameless plug that we support here on the it matters podcast um absolutely yeah John thank you for for joining us today this was a really great conversation we enjoyed it I think our listeners will will enjoy this or have already enjoyed this if they've listened to it and uh yeah we we really appreciate it and hope to have you back sometime in the future thanks yeah I love the conversation I think it's great I like the way we were able to bounce around different things and I definitely want to come back sometime yeah Keith any closing thoughts uh yes clean up after yourself that's it all right and that we're out so thanks guys have an awesome day thanks for listening the it matters podcast is produced by akala an I.T advisory firm that helps businesses navigate the vast and complex it Marketplace learn more about abcala at opk-a-l-l-a.com

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2023-05-24 03:26

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