Enabling digital government with next generation technology

Enabling digital government with next generation technology

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Jeremy Wubs: Thank you, everyone for joining me today, I'm very excited to spend some time with you, to really, to talk about enabling the digital government and next generation technology. First few administrative items I'd like to thank you for taking the time to join me in my home today, who would've thought 18 months later I'll be in my home doing presentations, but, welcome. I'm very glad to have you. And I'm looking forward to talking with you today. Three things administratively, just to be aware of, I'm going to try and hopefully keep the noise down in my home, but it is possible, there's..., based

on history, is possible, I could have one of three distractions: we do have a puppy, like many of you, I have a little puppy that runs around the house. So, if you hear some barking in the background, just ignore it. Second of all, I have three kids at home, coming home from school, doing sorts of schoolwork and the home printer happens to be in my office here. Despite my best efforts, people still print while I'm in here. So hear a printer running, chances are, it's only a couple of pages of math.

Just, just ignore it. And then, and then third, if you hear a British accent, it's my mother-in-law, my mother-in-law lives with us. She's affectionately called nanny. And, sometimes, she's a bit of hard of hearing. She's getting a bit older and sometimes she calls or yells looking for somebody in the house if she needs help with something.

So, if you hear a puppy, if you hear a printer or you hear nanny, don't worry about it. The noise will disappear. I'll just speak over it and keep talking. So again, enabling digital government is a very exciting topic. Digital transformation in general is a very exciting topic. When I think of the different possibilities, different attributes of digital transformation, you can see them here in the chart, the one that actually excites me most is really enhancing the citizen experience.

You think about how technology has evolved about the, the devices that we have in our hands, the types of technology, gadgets that we can get and drones and cameras. And there's just so much, out there that we can leverage and use to create a better experiences and enhancing the citizen experience is something, you know, as a citizen I'm very passionate about. And I think there's tremendous opportunity, to look at new use cases, new solutions, new ways of, you know, serving citizens and offering different types of experiences in this great country we call Canada. A couple of examples and things that jump to mind and, many because of my personal situation is, it's healthcare. For example, I mentioned nanny and, you know, she's getting older.

She actually has some mobility issues and the ability to do, you know, video based healthcare, the ability to have smart cities, for example, and even figure out, you know, parking. When I take nanny to the doctor, to the hospital for an appointment, for example, she has mobility issues. She has trouble walking, being able to, you know, reserve a parking spot, find a parking spot, not circling around those types of things, make a big difference. Even being able to do an appointment over video instead of her having to, you know, get up and go to a doctor's appointment, those types of examples of better and smarter healthcare, really have significant impact on us as citizens. Same thing with, you know, public safety you think about, you know, sometimes, you know, terrible things happen, but our ability as a, as a government to respond to those quickly, to have video analytics, to see people moving against the natural flow of traffic and, you know, something happening, they might be anonymous, to be able to see those types of things and leverage that data and that insight to respond.

It just has tremendous value. Even analytics to look at video, the look at license plates, for example, be able to see, you know, where, where an offender may be traveling and to be able to identify them earlier, that there's just tremendous, technology in the form, you know, whether it's, you know, sensors and drones and advanced cameras then, and when you can combine those together with things like 5G and IOT, which we'll talk about. You start to open up a whole world of new possibilities and new solutions and things that you can offer to citizens and, you know, offer as part of government that actually make, the citizen experience better. And that can be better in the form of safety. That can be better form of, you know, even digital experiences.

And I'll, I'll talk to some examples of some of those digital experiences in a few minutes. A lot of the times we talk about the technology, we get excited about technology. I'm, I'm guilty of that. I love technology as someone who comes from a software engineering background, I get excited about it. I like to explore it and understand it.

And, you know, just fiddle with the technology toys, so to speak. There, the reality is it's not the technology itself that transforms things. It's not the technology that, you know, figures out, you know, the smart city. It's not the technology that figures out the new solutions for, you know, for public safety.

It's people, it's people like you who are on, on this in this meeting. We're looking at different ways to innovate, different ways to do things. So, I never ever want to forget that it is about people and it's, it's not just about figuring out those use cases. It's about, you know, transforming the way that we go do them, just because there's a great solution around doesn't mean we can just adopt it. We have to make change processes.

We have to go figure out how to implement that into, into environments. We have other considerations as well, such as safety and governance and policy. So it's not as simple as, oh, there's a really cool technology.

Let's go do it. It's people driving transformation, driving change, and looking at how they can take the current environment and make a new and better environment, you know, for citizens. So, we never want to forget that.

I'd say, I'm going to talk about three of the four things that are on this page here, to the right. I'm not going to spend time on cloud. There's been tons of conversation. There always is around cloud transformation.

And I'd say, that's another thing that isn't simple. I know, I know there are many advocates in the industry say, just shift to the cloud, go move to a cloud solution. But again, you've got to deal with security.

You've got to deal with governance frameworks. You've got to make sure that, you know what you're moving makes sense at the right, at the right time to get the right kind of benefits and experience that you're after. So I'm going to, I'm going to park cloud, I'm going to talk about the three other things.

I'm going to talk about 5G. Why that's powerful because you know, 5G isn't like 4G or 3G. It's transformational nature. And I really want to talk about that. I'm going to talk about macro multi edge compute.

So think of multi edge compute as combining the cloud with 5G or combining the cloud with the network, you know, bringing the network and the cloud together to get at new experiences again, new use cases. And then in the case of IOT, IOT really is about, more about, you know, use cases, you know, the, the examples of digital health care or, you know, water leak detection or fleet management. There, you're getting more into the IOT use cases and solutions and to do IOT effectively, you actually need those other building blocks. So it's, it's quite common to have IOT, cloud, MEC, 5G, those things thought of together because in order to deliver some of those, you know, broader solutions, broader citizen experience, you actually need the combination of those things. Let's jump in, into a little bit of the technology. And, I do want to talk about 5G, the power of 5G and, multi edge compute.

There are four things, four sort of properties around 5G. And I think historically, when you think about, you know, mobile networks, you mostly think about speed. I think we've all kind of been trained that way.

We think 3G, 4G is faster than 3G. 5G is faster than 4G. Yes. 5G is faster.

So it does offer tremendous speeds. And I'm going to touch on speed in a few minutes. So much, much faster speeds, which yeah, absolutely means you can do more things.

But there are other properties around 5G that are at work. One of them is, is latency. So if I think of 5G, you know, speed is just, you know, how much speed, how many gigs per second, megs per second, think of as, as speed latency is kind of actually how fast the information arrives.

So not how much, but how fast it gets to you. And that matters for things like, you know, augmented reality and VR helmets and, you know, certain types of video interactions. And shifting compute, for example, off of drones into the cloud.

So latency matters for different types of applications and we'll get into that. So 5G offers a whole different ability to make commitments and guarantees around latency, much lower latency. So we'll, we'll talk what that means and then density, you, when you think about, many of us have probably done it, we've been at a sporting event.

You know, everybody's taking photos, everybody's trying to upload a photo, send a video feed to one of their friends, and you often notice, Hey, the performance, that the performance is slow. You got to wait before it's uploaded, downloaded, et cetera. And that has to do with the technology. So 5G technology. You know, massive input, massive output as it's called 5G, enables you to have tons of users in close proximity with massive amounts of data.

So that's new as well. And then slicing. Think of this as prioritization. 5G also offers slicing. See, it takes speed, you take latency, you take density, you take those attributes and use, you start to in the network, you know, control them, prioritize them and you can actually have different levels of service. So, you know, today in a 4G network, the network is the network, or you get the speeds that you get, but in the future 5G, you know, certain things, certain applications, certain solutions for say public safety or, you know, control systems like navigation systems for drones, different things can get different levels of priority.

And that, that can be innate. Some things get better speed. Some things get better latency, some things gain both. So there's a whole bunch of new capabilities in the world of slicing that were impossible before.

And I'll give some examples of that as we get a little bit further into the material. First of all 5G speed, there is no doubt, 5G is faster than 4G. You know, today the mobile networks at peak will run in the, in the range of a gig per second, peaking above sometimes above a gig, even on 4G and into 5G today. The new, 5G with a spectrum, just, you know, just, just released basically, basically, you know, as we get into the high gigahertz, you can see the 4G/ 5G and the second from the top, as you're getting to those speeds, you're talking speeds of three gigs per second.

So imagine a threefold increase in speed on the 5G network. And then in the future, and with the next level of spectrum options, you're going to get into what's called millimeter wave. When you're getting into these ultra high bands. I mean, you're going at the ultra high bands. We're talking about jumping from three gigs, even into ranges of 10 gigs per second. So there's no doubt 5G is faster, it's a lot more speed.

So there's a lot more, we'll be able to view, and see, and do, and in near real time on the 5G network. So right now, when you think 5G, you know, when it's fully deployed, you know, it's running at peak, you're thinking three gigs per second in the next few years. And then down the road, when the next level of spectrum comes out, you know, we're talking three jumps to get 10.

So getting into some pretty, pretty significant speeds in the things that we certainly never had before and things that, you know, arguably we're not sure were even in our mindset you know, 5, 8, 10 years ago. If you think about latency now, I want to shift to latency. Latencies is really how fast information moves back and forth in the network.

So I'm going to use the example of a connected car or a drone. You want to be able to control that drone say remotely, or you want to say control a car remotely. You need to have really fast, um, really low latency. Information has to go back and forth really fast. And, if you're watching, say you're driving a car remotely from another city on a screen or on a test track.

Those types of things. You know, obviously, obviously we do a test, so you're driving a car remotely around a test track and another from another city. And if the latency is off, the latency isn't as low as it needs to be, you can't actually break quickly enough. You don't see the screen and what's happening fast enough, the video feed by the time you then apply the brakes, the car might take an extra, you know, five meters, 10 meters, 20 meters to go and stop. So that's an example of why latency is important. It's the same with, you know, think of high precision mining, where, you know, you want to carefully extract some natural resources from the earth.

You want accuracy. You want to make sure you're pressing the button and it's responding, you know, instantaneously basically. So that's what latency's about. And there's a few factors that kind of impact latency when you look at it inside a network. One is the 5G, as I just mentioned, right.

5G itself as a technology responds much faster. It's lower latency. So, you know, from the tower to you as an individual, from the tower to a drone or a piece of equipment, just from the tower to piece of equipment, the response is much, much faster on a 5G network than it is on a three. So right off the bat, it's a big check mark, saying latency is much improved. There's a whole bunch of new things you can do.

Then it comes back to kind of two other factors. One is fiber. Fiber is still the fastest and best technology available in terms of transporting information, that's why companies like Bell invest much money in fiber, and putting fiber out to different locations and obviously to our, to our cell towers. So, fiber is the next one.

So the 5G network, you bring fiber right into the backbone and the connection of the tower. So fiber is really important because fiber is fast. It's glass, light passes through it quickly, and you know, that data can transmit through the network very fast. So the second factors is fiber. And the third one is, we don't get into, is multi-access edge compute and traffic needs to get, you know, from the, say the drone to the network, to something. And that could be to, you know, a government data center that could be to a, you know, one of the hyperscalers data center, but the traffic needs to flow and it needs to sit on a server or be analyzed, either in the field or somewhere in a compute environment.

And that's where multi-access edge compute comes in. So, the second piece I mentioned, what was was the fiber. So I'll, I'll touch a little bit on the fiber.

If you think about fiber, um, fiber is just super fast, right? So, you know, fiber with the right electronics, a hundred gigs per second, and it'll be even faster in the future. If you look at the latency on fibre, it's seldom one millisecond. Like you, you know, it's faster than you blink your eyes, right? So, you're talking really, really fast performance over fiber. And so it's really, really critical to have a 5G infrastructure that's over fiber, you know, leverage as much fiber as you can because when you, when you decide to, you know, have your cell tower say on 5G go, instead of having fiber in them, you start to communicate cellularly or using microwave from tower to tower, instantly slows down the network. So if you look at that second row in here, it's a millisecond if you run over fiber.

It's six milliseconds if you use, you know, microwave and you kind of bounce the signal between towers. And then, every time you bounce to another tower, you're actually adding another four milliseconds. So, you know, you bounce back four or five towers, you're at 20 plus milliseconds.

You know, you've already lost just going from tower to tower versus that one millisecond over Fibre or so. Really, really critical to have that fiber infrastructure, to have the low latency of the 5G. And then the third piece is MEC. And let me explain a little bit about what, what MEC is. Today, you know, even connecting off a tower on 4G, or even the early 5G that's out there today, when you're on your device, you've got a precision piece of equipment that traffic comes back over Fibre, it goes into, you know, central offices, hundreds, hundreds of central offices.

It goes into a central office. And then that building goes to one or two different local data centers. Then to, you know, a larger data center that aggregates all that traffic, and then it gets to the internet. Even over fiber today, you could be three milliseconds, you could be 35 milliseconds, you know, before that communication gets all the way back to the internet. Say, if you want to leverage something on the internet environment you want to stream, you know, super high definition video, or you want to do something on AR VR.

Now you're starting getting into ranges, 35 milliseconds, it could be even longer, 60, 70 milliseconds, where it actually becomes very difficult to do augmented reality and other things because it will actually make the user a little nauseous, a little uncomfortable. In the case of precision manufacturing or mining, the latency is getting a little too long, little too slow. So what multi-edge compute is, it actually takes a mini instance of the data center and actually puts it inside the mobile network. So I use the example, just because it's recent for me. In June, we announced a partnership with Amazon, with AWS, and we took basically a mini version of their cloud and actually put it inside our cellular network, inside what's called the RAN, the radio access network. So we basically pick up a little mini data center.

We drop it right inside of their network. And that basically cuts away that 30, 35 or more milliseconds right out of the equation. So it's really like you know, your engineering equipment, your users basically connect to instantaneously the cloud and the cloud provider, or it could be a large government workload that we put inside the radio access network as well, but you're instantaneously connected.

And, and when you think about that, let me tell you about some of the things that start to become possible. You think of, you know, something nice and audible, like, you know, the war museum, or the war monuments downtown. And you think about, you know, when they do the remembrance day ceremonies every year, you think if there was an opportunity there to do an augmented reality experience so people who had headsets or mobile devices could just experience a richer experience, you know, as part of that ceremony, that would mean a ton of data.

You would need it instantaneously, with tons of people in that location. So that, that will be applying MEC to be able to do it really, really fast and get that, you know, non-glitchy, perfect performance. And you can start to create these richer, more meaningful experiences for citizens as part of different public ceremonies and other things. Another opportunity there, with that low, late latency is actually, one of the challenges sometimes with drones is the battery power.

And the challenge with that is you need to take some of these autonomous drones or vehicles and have them floating around. And they're making decisions in real time, based on the video feeds and the analytics they see. That uses up a lot of compute power and, you know, compute drives battery. And so instead of actually having all the computing and all the analysis happening on the drone, You could actually just have it happen in the MEC.

It's zero, it's like it's connected. It's basically zero milliseconds to have that drone connecting to the data center. And so, because it's connected, it's just like, it's right there. You don't necessarily need all the compute power or the stuff that drains the batteries and everything else actually sitting on the draw.

So that's a very different way of actually delivering some of these solutions, these use cases. A way that can be not just more cost-effective but awake and have impacts on the environment, with less batteries, less resources being used. You don't have to have as many chip sets and other things on some of these drones, you can do it in the cloud.

And, you know, it gets to kind of a better citizens experience through some of the things that are possible, but it can also have environmental impacts and benefits too. MEC offers the ability to do these types of low latency things that really weren't possible before. You think again about densifying for more devices.

I mentioned the stadium experience. We've probably all had it where again, you can upload that photo faster now for you, you know, trying to send a video to a relative of a great sports moment. It doesn't work. Densifying, which 5G offers, the ability to really handle those high volumes.

That is where something like the, you know, the war monuments or something would come into play, being able to stream video, share video, simultaneously everybody's in that close proximity, that close location to have a say over, you know, meaningful virtual experience that kind of extends beyond the physical one that they're having there as well. So you need 5G to be able to have these types of experiences. And there are just so many of them, you think about the, um, some of the great museum assets we have as a country from coast to coast, there's so many, you know, great opportunities to just even enhance those types of experiences. All the wonderful tourist opportunities. There are different cities to have interactive and virtual maps to be able to preview and see things in real time, you know, on your way even to going and see those, seeing those events or those venues. So, densifying at last, to have those high volume, you know, highly interactive experiences, experiences with thousands and thousands of people all in one, one place, which is not something that was possible before, certainly on 4G technology.

And then when you combine all these different pieces, you know, you've got the pure bandwidth, all the speed, then you take slice or latency where you can prioritize traffic, and then you add this, you know, ability to have high density and high, high volumes of people in close proximity. You know, being able to experience all this rich and immersive technology, now with slicing, you can start to prioritize and control different features and different capabilities. So a lot of drones, for example, if they're not using video analytics, they just need geo positioning information, but they need it fast. Right.

So, you know, for things like, like drones and air traffic control, You want the lowest possible latency and you want to create a prioritization to get the lowest latency and that's it, right? The bandwidth isn't the issue. It's the low latency. So you can create a slice for air traffic control type scenarios. Now, in the case of things like emergency services and emergency response, they should just be number one. So Hey, make that a high priority. So if you've got a first responder who's, you know, at a very large event, make sure they're always getting great performance.

They got fantastic, you know, calling and video and immersive technology. Even if the general public doesn't get the same level of service that's okay. They're first responders, you know, top of the shelf, giving them the best class of service possible. So those are the types of things that become possible with slicing.

You know, some of them are even potentially, we're exploring that now. Some of them are even potentially dynamic. You could actually have a mobile device and start to control, slicing and features on the fly. Those are the, again, some of the things we're starting to look at now, You know could I go and choose, you know, a higher level of service for a period of time because I'm planning on having a rich, interactive experience or something different that I want to go do, or, you know, again, a first responder when they're on their first responder profile on their mobile device, they get that enhanced service. If they're using the same device for something else, boom, it drops back to normal service.

So those are some of the things that are possible with slicing and some, some more to come, as we sort of explore the dynamic kind of end-user control versions of what's slicing. I want to shift gears a little bit. Cause I talked about, kind of the power of 5G. 5G doesn't look like 4G. I think of it a little bit, like throwing fuel on the fire. It just, you know, when you throw fuel on the fire it lights up brighter, you know, see different colors and 5G does that.

Right. All those attributes and the ability to enable. And again, people drive transformation, technology enables it. So the ability to enable all these rich and, and different experiences. When I think about IOT, though, I think about, you know, the IOT solutions come to mind, like all the different use cases and fleet management and water leak detection. And I started to think, well, You know, what, if there was a simple way of doing IOT called like a catalog of IOT services and I've been around IOT for a number of years.

And I look, and I see these types of solutions and there's probably pages and pages of what's possible, or even what's out there from, you know, smart traffic to parking, to building into energy management and buildings to, you know, water leak detection, I mentioned before, environmental monitoring, there's so many different, solutions and different areas out there. And, and you can almost get overwhelmed by all the possibilities. And I think one of the challenges with a large catalog of solutions is they're not always consistent. So, you can get a smart traffic system, more, you know, fleet management system, but back to what I said at the beginning: when you want to start to put these into the environment, you actually want to start using them in production for real use cases, real citizen experiences, what you have to be able to do is, is actually make sure they're secure, you know, make sure they're managed to make sure it's, you know, it's clear what the operating procedures are around them. And that's one of the challenges. We found and I found certainly in the industry, when it comes to IOT.

You could have, you know, catalog of 20 things and the 20 things come from 20 different providers, you know, different engineering firms who have figured out, I said traffic or lights or fleet. And then, when you've got all these different sets of solutions, Okay, how do I make sure the company that does the traffic ones and the fleet ones and say the asset monitoring solutions, how do I make sure each of those companies, because they're often different ones actually know, you know, what security means and you know, how do I make sure they know to make sure, you know, they have the right security posture to support my requirements and the policies and procedures that we have in the organization. So it becomes difficult to bring together these different use cases. And, and I say, bring together, you know, the real power of some of these IOT use cases isn't just having say the fleet management on its own and a water leak detection on its own or parking on its own. It's actually, when you can start to put some of these use cases and solutions together.

If I can take some fleet information and combine that with some traffic information and combine it with say a driver scorecard , I can actually figure out how to improve the safety of my fleet. I can figure out how to, you know, reduce the transportation time because I can, you know, route the fleet differently than I would otherwise. All these new solutions and new possibilities emerge that weren't there before. So a key focus, that we've been driving and a few others in the industry have been doing too, is figuring out, how do you reduce the complexity that exists within IOT? How do you create an environment that is a catalog, like I mentioned, on the previous page, but that catalog, has the security around it, has the management around it and is really built more like, you know, like cloud services.

You know, if you want to manage a truck or a trailer for example, in the case of fleet, you can have it on a price per trailer. You can go online and order it. You can go online and track it. You can go and add new tractor or add a new, you know, sensor on one of the devices. You could add the sensor yourself. Or you can have someone come and do it.

But building really a catalog and a management environment that allows you to really deliver on these different IOT services, as a service, not as individual projects, like often exist today. So if you're thinking about, okay, well, you know, I want to enable smart cities and I want to have a catalog of different use cases, but I want a single place to get those use cases. And I want it managed and they have a certain set of security requirements and I want it easy, like other cloud-like services, that's the conclusion that we came to is, is required in the industry. And that's what Bell IOT achieves.

Smart connect is something, you know, we launched earlier this year, mostly focused on supply chain and some of these fleet NASA tracking solutions. And now we're building new capabilities, more capabilities into it to make it richer and simpler. And why that becomes important is in combination, in particular with what I talked about before with 5G and with MEC and these other things, is that, if you think about this, this image here, the new smart ecosystem: The network, the cloud, the IOT use cases, security, all these pieces start to come really tightly coupled.

It very, very difficult to go and deliver, you know, a new video surveillance solution, one that does analytics without understanding, okay, well, what do I need from a 5G perspective? What kind of latency do I need? Do I need MEC or do I not need MEC? Okay, what about the locations that are fixed and say, it's, you know, it's not something that's going to run over five days. It's going to be overall a network that's wired versus wireless. Okay. Do I have fiber there? What kind of performance can I get to do things like analyze the data coming off the video analytics environment. Is that something I want to do myself or do I want to connect again with a cloud provider? So do we want to pick one of the three hyperscalers as a good, you know, analytics platform and use that analytics platform, you know, across the fiber network or the wireless network, maybe with MEC, maybe not, you know, to then go and analyze all this video and is the video something that has to be responded to instantaneously? In that case, you need that really low latency or is it something we can analyze and look at later? So the ecosystem and the building blocks become really, really important to go and put these new types of use cases and solutions together.

So when you're thinking about, okay, well, how do I look at these different IOT solutions that use cases and opportunities to create different citizen experiences, certainly opportunities to reduce costs, optimize other things that you know, are on the slide at the beginning. But for me, I think enhancing the citizen experiences, just a tremendous opportunity in front of us. But as you're looking at those types of things, you really do need the ability to really knit together these ecosystems, these building blocks that are on this page here, that IOT solution with the right kind of technology and platform underneath.

And then, you know, is it a digital experience you want, do you want that single pane of glass to be able to manage and control these different IOT use cases and solutions? That is the simple way and the way certainly we've become used to consuming cloud-based services. So why would I have IOT any different? Like, why shouldn't it be cloud-based? Why shouldn't we be able to configure and control our services? So think about the new, this sort of ecosystem. The network, 5G wireless, wireline, 5G, MEC integrated together.

It's connected into the cloud providers, the hyperscalers to do that multi edge compute. And then it's got this catalog of IOT use cases and solutions on top. So solutions, you know, low latency on the network connected to the cloud providers. So the ability to bring that, that ecosystem they gather, is actually, what's going to make it possible to start to bring more and more of these innovative new use cases and solutions, you know, to citizens, to government, to others in the future. So it's pretty exciting, you know, it's different than what we did before.

It's got a different set of performance attributes and, you know, I think the more we can put in this ecosystem as a service, you know, it makes it easier to get it to citizens, to pilot it, to try it to, you know, to get it into production, really, to have the kind of benefits that I talked about around some of those examples of, you know, different experiences that are, are possible with the technology. I'd say a couple of things, I would highlight, you know, from a Bell perspective: our goal was really to empower, you know, our customers. So that's, you know, federal government, provincial, you know, all the different governments, to figure out how we can leverage different types of tech, types of technology, for you to do more. And that's about certainly leveraging the network footprint. I mentioned, we invest tremendously in Fibre, tremendously in 5G. And we think about that sort of largest network and that foundation as a building block to build different IOT solutions, 5G use cases and solutions on.

Or putting a big focus really on that IOT component that you can see on the chart. A big focus, obviously on 5G. A big focus on cybersecurity.

I don't think anybody would shift or move into the IOT domains or into the IOT solutions and use cases without investing in cyber and cybersecurity. So we embed security into the IOT solutions and the use cases we sell for that reason. Tight focus on connecting with the major hyperscalers. I mentioned, we gotten MEC being installed into the mobile network now with AWS. We'll do similar MEC nodes with the other cloud providers as well.

It's a multi-cloud world. So the network needs to be integrated with the different cloud providers. Obviously continue to focus on what most would know the Bell brand for forever, which is the voice and collaboration solutions.

And then, you know, constantly evolving and making that internet footprint and the private networks that we offer much, much faster. So those are the building blocks, how you create these new use cases and these new solutions and relate really our goal in that is to empower, empower customers, empower you to do more with the technology, you know, and again, recognizing that people are the ones that lead transformation and change. The technology are really the building blocks as I mentioned before. And then I did want to close by offering the opportunity if you're interested to hear a little bit more around, you know, some of the things I'm talking about now, autonomous operations, rethinking your security, the digital workforce, you know, when I talk about collaboration, tools and capabilities, and how do you shift and transform into these, these models? Some of the things our customers are talking about. Other industry experts like Microsoft or others who are just spending time with myself, some of my peers, just talking about where the industry's going, things we can learn together.

It's not about talking about the products per se. It's talking about experiences and what we're learning and how we share. So, I would offer that if you want to hold up your phone and scan the image here and get some details there, it just sort of continues the dialogue and the story around, what we're talking about as we speak right now. And then with that, I do want to thank you. I very much appreciate the time I was glad I didn't hear, I heard the printer a tiny bit. I don't know if you caught it in the background a little bit, but no puppy today and no nanny today.

A little bit of printer, but nothing, hopefully that distracted the audience. So I very much appreciate the time, glad to spend it with you today and thank you very much.

2022-11-26 04:06

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