He Invested $5,000 to Build $1.4M/Year Cleaning Business

He Invested $5,000 to Build $1.4M/Year Cleaning Business

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i'm here with christopher mondragon owner of queen bee cleaning services and they're growing so fast he's put me to work as well so let's get hustling last time we talked to chris queen b has crossed the seven figure annual revenue that's pretty incredible considering him and his wife started the business in 2015 with only five thousand dollars if you invest money right from the get-go you will scale so fast out of that nest egg of ways to generate business what's giving you the best roi i spent thousands of hours thousands of dollars perfecting the perfect formula right and you're willing to share all those amazing secrets with with your viewers absolutely if you are a regular upload viewer you probably recognize chris in our last interview with him he shared his insights on how to start a cleaning business and today we're chatting with him about his growth tips and scaling hacks today we're following up with chris to see how queen bee cleaning service is doing now what's changed since last time and how he scaled his business to a million dollar plus annual revenue so let's go catch up with chris how you doing chris hey paul how you doing good to see you yes of course we're back at your crib oh welcome back absolutely guys don't until now because we're gonna drop some bombs again like the previous video chris for those who are new to queen b tell them a little bit about when and why you started the cleaning business yeah of course so it's been seven years now i yeah it started in 2015. my wife was the one that planted the seed on me she was already cleaning homes for another uh person she's like we should start on at the beginning i was like maybe no i don't want to do that just this the house cleaning water is like i don't see myself doing it but it's being uh such a such a good decision what were you doing when this this decision was made to get into cleaning so i was in car sales i was working in a car dealership i had benefits i had everything you could ask for right but the idea of having to start your own it was always there in the back of my head like well let's give it a shot and see what happens you had a little hesitation from just nice comfortable car business to like cleaning yeah it's just a completely different uh change of directions and that was like well i don't have experience with it i don't know if it was gonna work but i was like nothing hard to try cool [Music] how has your team grown since we last chatted how many employees do you have right now so we currently still have 22 employees it is so tough to find quality employees here's the thing we don't really suffer when it comes to getting people in but the problem is once they go and work for a couple days that's when people realize like you know what maybe it's not for me so you know house cleaning sounds fairly easy and it's it's an easy job but it's physical so after eight hours of cleaning you'll be like wow do you think there's a lot of turnover a lot of turnover that is true it is something that trying to figure out a way to attract better quality we have raised our rates accordingly especially because everything now is going up so that has attracted more people right but uh the problem is they think like well i want to make 20 22 an hour cleaning homes we get people all the time but a couple days like in terms of scaling a cleaning business what does it need for it to scale their systems tools could imagine there'd be a lot so give us a quick snapchat not for sure one of the best thing the first things you need to have in place is cleaners right without of course workers you know you can okay getting a customer is easy it really is but if you don't have field workers you know you're gonna have to be doing it and so you really need to have cleaners first so definitely get uh at least two or three and then the second part is we'll be having a scheduling software so keep everything organized so that way you remember to create invoices charging people at the right time so i think those two are the most critical parts that you need at the beginning i can imagine a nightmare of schedules you know 30 40 units having to be cleaning how did you deal with that initially oh it was it was chaos just like you said because there was like really no softwares out there you know back in 2015. so i was trying to kind of patch everything i was doing the scheduling on google calendar i had the invoices on google sheets uh it was just all over the place until i found the software and then from there it was fairly easy to scale dom growth scale you're really okay what are the one to two biggest factors chris that contribute to your growth i think the two biggest factors is having a customer service it really is is that the most important one and the second one this is simple and a lot of people and a lot of small business owners overlook that but if you think about it you know when people are looking for this type of service they don't have the time to be calling around so if you answer the phone call you get it so that's like the number one the most important one and i think the second one just investing you know ten percent out of the gross back into the uh marketing so google ads gel pads regularly last i'll never stop that throughout the year i have that so i think those two things so exceptional customer service and online marketing you you'll you'll grow any business fast talk to us about the workflow with queen bee you get a job request the scheduling the phone calls the setup how does that work just really quickly fly through that yeah so usually works like this we get a call we provide a quote over the phone and once the customer agrees to the price we collect the credit card you will always want to collect the credit card you don't want to chase your money you know with that we put them into a calendar or a scheduler so we look at the calendar based on zip codes right so that way uh the va is when we get a call so we can look at the zip code look at the calendar and see what spot is available with that route and then we assign it at that point the cleaners get a notification on the phone they're like there you have a new job this is the address and then and then they can accept it okay they can reject it in case they can't do it right so essentially that's what happens let's say they accept the job what happens now it's uh they're going clean and to make sure that every time everything gets done correctly so there's nothing missed we have an app drawer in the same app actually has a checklist so use that we use a checklist because you know we used to do paper paper uh checklist but what happened you know the cleaners will just and then they'll leave it and then customers will call like well they forgot this and so we'll figure okay let's let's figure out this uh an app that allows us to do that and there is and so java is so you put a checklist and they cannot complete the job if they haven't completed the checklist so they really have to take the time yeah to go into each room make sure everything is checked off and then they click complete at that point when they click complete we get a notification the customer service department runs the cart and then we send them the review request and then the following day that's when we come and say hey you want to make sure that everything went fine well you'll be interested in signing up for recurring service so in a nutshell that's pretty much the workflow how it works when a cleaning business is struggling what would your one piece of advice to them be in terms of identifying it getting over it and growing i guess it really comes down to what you say you know identify what is really causing the problem what's stopping you from moving the needle forward and then fix it in my case i'll give you a good example when we started i did not like the fact of doing in person estimates i was the bottleneck i decided you know what let's change the bulb let's make it faster let's make it easier so i start selling over the phone and then voila my wife was not a fan of that because she's like how can you sell it without seeing the home i'm like obviously we're doing it this way and it's not working either let's try to see the other place so always try different things right you never know you might you stroke you know lock at the first time you change and then you know move along from that is that the only way you price you people can't get a proposal online via forming yeah so so i actually have three different ways so uh and then i found out that there's different types of customers i have a booking for where you can literally go and buy you you don't want to talk to anyone you can definitely go and sit and do that put your package whatever uh-huh and then select it and then we'll go and take care of it the other way is like people don't like to put the credit cards online so i have a quote for him as well for that interesting so like okay just give me your information and then we'll email you and then we'll call you to provide you with a quote and then number three is over the phone and you know tell me how big it is how often you need it do you have any pets then based on that i tell you the price and of course i said hey you know this quote is you know subject to change based on the actual condition of the home what systems and sops do you have in place to continue growing i mean i can imagine there's a lot so what are you software scheduling there's quite a bit of software right you know you have to have a scheduling software a phone system internal communication system right a ticket system for your customers so nothing gets missed through the cracks there's a lot of uh softwares that you need to put in place in order to run this oil machine which one or two can you mention names uh one great question uh most most of my means i run it from my phone using an app called slack okay so inside the slack it's an internal communication platform where i have channels used for about every scenario cancellations new charges everything so yeah slack what else is i have ring central so that's just for having the virtual assistants answering the phone in the philippines and um ultimately i have jobber which is what i have for my you know all my jobs creating the invoices keeping all all organized and my routes would you guys like to have your own seven-figure cleaning business like chris well up flip and chris partnered up and developed a complete blueprint that you can use to start your own seven-figure cleaning business paul this blueprint reveals critical information that i've learned over the years through my mistakes and failures it covers things like how to dominate your area using google ads and seo how to find airbnb customers that pay you good money for your services how you can outsource your customer service department to other countries so you can scale your company even faster it also teaches you how to hire and train your cleaners so they become efficient and also it comes with all the manuals templates and instructions on how to run your business smoothly it really is a step-by-step framework and how to start grow and explode your cleaning company to seven figures ball guys you know that everything we do is top-notch and this course is no different it's like buying a franchise it has everything you need it covers all aspects of starting growing and scaling a successful cleaning business and on top of that you get chris's support so don't delay the price will go up go to upflip.com forward slash cleaning dash business dash course or click the link in the description below right chris that's right [Music] you know let's say you have a system in place the business continues growing and at some point you realize okay this system is no longer the next step to continue scaling what what things do you look for as a business when you know it's timed okay we need to implement a new system what that's a great question let's say for example we're uh calling the calling feature right when i started i was using google voice and it worked great but then i started realizing there was a lot of missed calls i'm like what's happening it's like oh because we're already on a call there's no way for me to forward another to another caller so like well calls i don't want any missed calls right uh a call could be potentially worth thousands of dollars right so i decided to implement a different system that is more robust uh allow us to take on more calls there's a call waiting feature for us so it really it's just a better system so it really comes down when you're you know you listen to your employees that's one thing i actually learned this from a book from paul akers uh lin lien and it's all about coding waste and so the way i do it because i cannot test everything i ask my employees you know there are the field workers tell me what can i do what can we improve same with my customer service i talk to my va say hey tell me what can i do what softwares do we need to make your life easier when you're about to test a new system don't cancel the other one just try for a month and see if it's actually going to be a good fit most of us give you 14 day trial really you do almost everything so you can use those those 14 days try it see if you like traditional period and if you like it then you make the move okay and by the way you guys he mentioned paul akers i want you to check out that episode we've got a number of episodes with paul they're incredible check them out in the link below [Music] chris it's one thing that you did early on in the game that helped set you up for where you are today and continuing to grow i think i mentioned it earlier and i'll mention again it's just online marketing a lot of companies still want to grow uh you know buy referrals and whatnot and you still grow but very slow if you invest money right from the get-go you will scale so fast but at the same time try to protect your reputation i think if you put marketing but then protect your reputation get reviews right that's a perfect recipe for success awesome and i know you spoke about a lot more details you guys on our podcast so if you're looking to dive into more details check out our podcast when you get a chance upflip.com forward slash podcast his episode is episode 6.

i believe you guys will greatly benefit so check it out today check it out chris what are you spending on a monthly basis for advertising i know you mentioned earlier 10 percent you put back into marketing that's right give us a quick breakdown of how that's 10 is allocated for sure so my biggest channel that i spend the most money on is google local services so we were spending 4 000 now we're spending five thousand using that and so now we're combining that with craigslist yelp ads and uh facebook ads what's your total budget so so that's ten thousand right uh a month is quite a big so but the most amount it goes to google local services that is the number one so about five thousand a month and now we're spending let me see it's two thousand in uh yelp ads and then it's about another thousand in in facebook so craigslist will be the the least expensive of them all and but it still works you know it has a lot of traffic in it so i still get some business out of that out of that nest egg of ways to generate business what's giving you the best roi is it google google local services by far you know these customers their buying intention is higher so because they're literally searching house cleaning in the area and then when they call you they're literally ready to roll if anything the other companies is more like lead generation so you still need to work those leads but google local services are ready to purchase your service [Music] in terms of services you offer i know we mentioned airbnb you guys know he does a lot of that give us a quick 30 second blip into all the services that you offer and those that maybe you want to add later for more profit absolutely so yeah we do airbnb that's our bread and butter essentially uh we do house cleaning which is you know the standard deep cleaning and move out and then we recently added the carpet cleaning so i didn't want to invest in like a truck mount i said let's let's test it let's see how we do so we bought a portable machine uh it works great and so i think we're really gonna move into the truck mount for uh you know in the next coming months what's making you think carpet's a good addition um you know so essentially all the customers that we service on a recurring basis they they're the ones like oh do you offer carpet cleaning as well so every it's not as recurring as the cleaning like every month but it's like every three or every six months but i figure well they're already our customers it's very easy just for them you know to offer another service and they'll buy it they're giving you the feedback that's right that hey we need to just like it's time to open it [Music] why do you think cleaning businesses fail chris um what happens i think the number one reason uh cleaning business fail is because the lack of customers so they don't know how to bring more customers so it really comes down to that and then the little customers they have eventually cancel is it a good idea or do you think there's a downside to growing a cleaning business too fast like what yeah i think you know that also creates a uh you know a little bit when you're growing too fast i guess what you need to focus at the beginning is put your processes in place and then you stick to them and then that will make it even easier for you and actually you still scale fast but you know in an organized way no process growth disaster disaster is a reciprocal disaster um i think uh it happened to me in the first year we were growing fairly fast with our systems and i had everything inside my head oh it was like terrible only for someone yeah for so long and then but that's when you start implementing systems and what can you do to make things better yeah super important all right let's do blitz with chris thank you guys for submitting all your questions first ones from delilah mast asked how do you train employees to clean with the same level of excellence that's a great question the way we do it when you send them with a with a team that is already experienced and we tell them our process right make sure that you check everything on the checklist and then that way you'll learn it very fast that's it marvin robinson is asking what is the secret to getting airbnb clients oh god uh you won't have any problem getting airbnb it just exploded in popularity and i don't think there's enough cleaners out there the reason i'm going to be calling you really that it's it's so much more yeah okay rodney's asking what's the best way of finding employees god in my case it's just combining every platform that you have out there you know have indeed craigslist and facebook groups a lot of people are asking what website builder and booking software you use so for my website builder i use wordpress and for my booking and scheduling software i use booking koala and i'll show you how to optimize them inside the course okay mimi is asking me if you can share the secret in being profitable in airbnb what stands out uh don't offer just cleaning offer offer i want uh like a one-stop shop for them think about it you know the urban because they need laundry they need someone to inspect their homes they need someone to to make sure that everything is running so offer a wise growth service co-hosting is called awesome okay andrus or andres is wondering if you worry about your workers taking your clients and working for them on earth on the side uh never there's actually a way to prevent that it is what you when you hire him you haven't signed a non-solicitation agreement that is totally enforceable that's how you protect yourself exactly alex elizabeth alex is asking what business book has the biggest impact on you and why uh two secondly after i read that book it really opened my mind that there's a lot of waste within your in your processes and your work and even your home and if you apply those rules in the book it will certainly change your life uh the other one is uh books so essentially have your your business wrong without you awesome you guys will share those books to the lucky winner if you guys just comment below on how we can improve our podcast [Music] since we last spoke with you um what's changed in the business and how has that impacted your growth uh well yeah one of the bigger things that we did is that we moved from storage units from the last time that we show you guys it doesn't have any heating there so it's kind of hard during winter so we move everything to a new storage unit as heating inside so having a warm nice location is certainly improved still waiting to find the right location for the office but you know the price is still going up so i'm just waiting for the right time so last time we spoke you were talking about hitting the 1.5 annual revenue mark did you reach that goal which is just short from that it was 1.4 the last month of december really slowed down but we were just short of the of the goal but this year we for sure we're gonna get it we're probably looking at 1.7 wow okay yeah [Music] so we're here at the new location where chris operates his business out right that's right why don't we go show you guys an inside look i remember being at the other one yeah um slightly a different orientation but what do you do here that's what happens at this location so the other location that we had he didn't have heating so we decided to move in here you know it's a little more warmer and so we have here um all the cleaning supplies that are for our airbnb customers so this is all the supplies for refilling all those um our units clean supply this is actually cleaning for us so some gloves so essentially we use this for storage so with all the girls come here essentially they grab a bag the bags yeah just like before just like before uh-huh and so now we have more markers right this is king-size and then yeah and so the only i guess the only downside about this is just you know because it's not right in the end so we have to try but it's better than the other one but that's scaling and growth at some point i can see yourself having your own storage location profit margins has anything changed over the last year for you in terms of proper margins and where do you want to be and where are you at now uh great question so i'm currently at the 15 net ideally i really want to be at 20. kind of hard with now with the new insurance rate so i'm going to be stuck with that for for the next three years essentially is that an industry standard um businesses that have sixty seventy percent definitely yes but this one because you know you have you need labor in order to produce you know it really takes a big chunk out of that and then also you need to protect them against accidents and that insurance you know is also taking a good chunk of that people watching right now realize how difficult it is and challenging especially in these times to find reliable employees right right so how do you where do you look for them how do you find employees whether they stay or not and then how do you take care of them to keep them as much as possible back in the day i was only relying on on indeed so i was running ads on indeed try attracting some people and i still do but now i combine other two platforms because really i cannot grow if i cannot find people so right i'm spending uh ads on indeed so there's number one uh craigslist ads that's number two and then facebook group guys facebook groups it's being actually a great performer i actually uh i think we got two of the best cleaners came from a facebook group so totally free so definitely just combining these three platforms and just constantly uh be recruiting so one of the things that i you know i i've been able to do and keep my current employees you know with us right it's just you know creating a company culture that i mentioned on the previous video it's just really you know celebrating their birthdays you know taking them to uh you know family gatherings every now and then so so yeah it's i think it's one of the best things i've done really make everyone part of the family like like align them with the same goal that we had so we all embrace it and we move forward with [Music] what do customers look for typically out of a cleaning company i think this is actually very important to mention they're not really looking for the for the cheapest price they're not one of them so right but people that really have you know uh homes they actually live there um they were looking for quality you know essentially you're not selling them a cleaning you're giving them their time back because essentially they're not gonna spend three to four hours you know we're gonna do it for you so you can do other things so it's all about the quality and then just make them feel that when you know when they're going to finish i love when they get this text like you guys did amazing my has never looked this clean before so it's a really good feeling to have that right then just give them time back [Music] now what are your biggest struggles uh as a business owner right now and how has that changed since we first met i think my biggest struggle is still being finding employees it really comes back down to that you know everything's surrounded the amount of people looking for cleaning services business are now opening so business is out there we constantly get calls but we don't have the people to do it so we turn them away my biggest hurdle my biggest impediment is just finding the right people and you work through uh that difficulty right in thorough at the course so i just want to bring that out again that there's so much that we can do absolutely i haven't talked forever about it that's why the course would be important absolutely you know that the course really covers everything that you need to do in order to attract them to how much you pay them how to train them everything in between guys i think the most critical parts of the industry just having your teams or your field workers ready to roll and train so they can perform okay what is your biggest monthly expense let me guess probably labor yep we've talked about it in our previous video but anything else you want to add in terms of how that's changed over the last year for you yeah the other overhead you know so every year you get your workers compensation industrial insurance adjusted and then we had a small accident this past year and that affected our rate so quite a bit so i guess from the big expense that it was labor now my workers compensation is right about there does it go down after a time or that's what i asked the person like so what happened so after three years of not having any accidents they readjusted again wow three years do you mind sharing with what happened uh yeah so it's actually a very opportunity it's a learning opportunity so uh it was one of those old windows that you you know uh pull up wow and so the lady was cleaning it but we didn't think about putting something to hold it in case it drops so the window fell on her hand and fractured her hand oh wow so she couldn't work and so essentially your insurance the industrial insurance only goes up when the worker can no longer work for a certain amount of time and then need to get paid i need to be in the insurance business because oh yeah i pay a premium every month and then when someone happens to use that premium they'll bump up your premium like what i know that's right [Music] are you implementing any strategies for lead generation besides the google and the yelp are you actually doing outside of that something else to just bring more business absolutely so the way we do it i have my va script data from silo i tell my vs okay go and go to snohomish county scrape all the uh results that you see for realtors in this area come up with a list and then we call call them you set up an appointment and then that's what i got so definitely that's how we do for lead generation so your va's do on zillow they do look for airbnbs as well or uh no no bambi's use property managers realtors real estate agents all that and we come up with a spreadsheet and then we literally call call and call email and so that's what we do what percentage of you know new business coming in is coming in from that strategy so it's not you know that crazy but we get about you know if we contact a hundred realtors at least 10 or 12 are going to say yes so it's not bad you know it's not that crazy but it certainly helps and then what i like about working with realtors is that these homes are empty they're just staged so there's no grease there's no you know the bathrooms are fairly clean yeah so the jobs is fairly simpler versus an advertised home is one important business lesson that you've learned in the last 12 months and how did that impact you moving forward i have a great one it starts documenting your processes for any business right if you're starting obviously you know there's uh the ways to do it by trial and error and that's okay but start documenting everything you know create videos especially videos you know record what you do so that way in a few years uh max you're gonna have a library of everything that your company goes through so you can onboard someone give them access to those videos you know they learn the systems very quickly so definitely document everything from earlier questions like what is the flow of having a customer service set and what happens literally document that take it out of your head write it down and then put in a document what this does not only is going to make your company move faster or smoother but essentially when you want to sell it that's what the value comes in right that instruction that's the standard operating procedure of your company this is like this is how you run it here you go and it's more attractive for people to buy it [Music] in terms of managing a team chris what tasks are good to delegate to staff and then which ones do you handle personally yourself so so now i try to delegate as much as possible really from the customer service that's the first thing i delegated my wife's now you know finally out of the field and delegating all the job to the girls so really to delegate as many things as possible so you can really focus on the money making activities which in my case i'm always looking for contracts right i'm visiting apartment managers so property managers visiting realtors putting myself out there you know you cannot just be waiting for people to call you yeah if you combine that versus actually going out and you know go and say hey my name is chris i run this company they always give an opportunity so that's what i do i just like look for more contracts we we in real estate we call you the rainmaker right you're right you're using more clients outside that's correct goal setting for queen bee how do you do it if you want to reach one seven now you're thinking two five what are some crucial components to setting a goal well yeah i think that's a great question so one of the major components that you need to be so tracking is how many books are you getting right so get an average so how many how much are you doing and then to say okay how many customers i need in order to for me to get to 1.7 so kind of work the math backwards so so it's it makes it easier for you right so like okay i need 25 more recurring customers in order to get to 1.7 okay great so now we're focused

on getting recurring customers so that will be one of the kpis that i track so how many customers i'm getting i need to track also how many cancellations i'm getting because there's also churn you know people cancel another goal that i always set up high is try to get as many reviews i noticed when my business crossed the 100 review mark literally it was very easy for me to sell the service there's trust there there's a social proof that you know what you're doing for me i really want to get as many reapers as possible so the way i look at it right we service hundreds of homes and i wish everybody every customer will take the time to leave it not everybody does but so that's what we do you know we call them back say how is everything you know and try to make as much uh as possible from that one sale and to turn them into a long-time customer do you have some kind of crm crm for for goals yeah so for example i use click up so click up it's it's uh it's a great software and essentially keeps you organized right so you can delegate okay this team the partner customer service department your job is to collect three more real estate agents so call them set appointments for me and i'll go so we put all those goals we have monthly goals quarterly goals and then yearly goals and then as we go we adjust we didn't reach the goal what do we miss how do we get there again so it's always like set your your shortened goals meet ten goals and long-term growth [Music] how do you get your employees do you do anything specific with employees that are coming on board to get them up to speed now we know they're experienced right because you ask for experience but anything specific that stands out um that you do the the only thing i do right now is just as soon as we get a new applicant i send them with a team that has experience and then i just say just follow them look out your processes for the first day you don't even worry about cleaning mm-hmm just go and look while other people obviously help when you can but just get a sense of how it's going to work then the following day you send just one trained person with a new person and so we split them right and it's really hands-on training all i look for is just if they have uh work in similar industries like hotel yeah or probably they have tried uh other cleaning companies back in the day i will not hire people with other cleaning companies and the reason why that is because they usually have their own ways of doing things so when they come to you he's like well you need to do it this way and then they so hardwired into the always so it was hard for me but i'm like you know what everybody cannot learn everything is not it's not that hard so just given the opportunity to learn a different process tell me about your quality service guarantee because not everyone does that and why is it important for those looking to start the cleaning business absolutely to have that as part of it um you really want to make it easy as possible for the customers to do business with you and one of those things is like offering peace of mind right and say hey we do charge a high fee right but we're going to make sure that you're happy if we miss anything by any chance just give us a call we'll go back to reclaim at no charge we really want to make sure that every customer is happy so we're really making a great effort to do that do you pay for this or is this you market it and say we guarantee it or what's behind this quality service guarantee oh it was just really used to convince the people to say hey you know um because usually my biggest objection when i'm on the phone is like oh maybe it's just too much i'm not my in my budget i see and then that's when i say well listen you know i have the quality service guarantee you can choose to go with another cleaning company but if everything goes wrong then you're going to have to call me i'm going to have to redo it when it comes to strategies i think there are certain strategies that work at some point and then as you grow scale they no longer work can you think of these changes that you've made for yourself yeah so i think one of the platforms i'm gonna probably drop for good it's yup the amount of business is not there we get a lot of leads though lots of leads hey i want to quote i want to quote and i respond to everyone and then what's the drawback that happened for you personally some people love yelp and it works for them exactly so and yes and you know what works for you you know if that works for other person grow for it but in my case it used to work it really you know i will get leads and i will get a converted you know those leads but now it seems like we're used to spinning our wheels so we get a lot of money nothing not moving the needle forward it comes down to people really looking in other areas i think google really is taking over after they implemented the reviews you know more people just go into the wool to find most of the stuff they're looking for [Music] if you could sell your business today what do you think you'd sell it for because i think that's part of your strategy it really is this really is so probably gonna run it for another four or five years and really sell it i'm thinking you know what right now with the 1.5 1.4 million i can easily ask two times that and revenue so that will be three three to four million dollars for the business as of now yeah i think you want a little too much because it's always a multiple of the net that's the message i thought it was like more of the gross that was a great question but you got to grow it to that point because yes it's definitely a big industry that's cool uh this has been fun it's been incredible paul thank you always a pleasure with you guys it's always fun you guys and then check out that course if you're still watching you'll greatly benefit absolutely well that's a wrap with chris the owner of queen bee cleaning i hope you guys took away a 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2022-08-03 21:11

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